Customer Reviews for Mazo Hardware Hank and Rental

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mazo Hardware Hank and Rental

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Kari C. on

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Norman L. on

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VERY NICE & HELPFUL??

LINDA M. on

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GARY D. on

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Personnel were courteous, thoughtful and competent. Terrific experience!

Tammy K. on

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Grace H. on

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Patrick F. on

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Did not receive any confirmation notice after original rental process. Would have liked a text 24 hours in advance acknowledging the contract and the the trailer is in stock from the rental contract. Otherwise it was a good transaction.

Mike S. on

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dennis s. on

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I tried to do it online but your site wouldn’t allow me to book it.

Zach V. on

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Only one employee really understands how to process a rental. Nobody offered to help hook up the trailer, or even show me which one it was, so i had to match the number on the paperwork to the correct trailer in the lot, back up to it unassisted, then hook it up myself, check all the connections, lights, etc...

theo d. on

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Dale S. on

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Dale S. on

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Joanna D. on

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Personnel was very helpful and friendly.

david k. on

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These folks have been the most helpful of all the U-Haul dealerships I've dealt with and I deal with a lot of them outstanding thank you

Kevin G. on

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The cab floor was dirty, and the cargo area was not swept.

Victoria A. on

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Paula D. on

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Timothy O. on

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Happy with the rental location. Not pleased with on line rental or customer service representative Tammy.

Gary B. on

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allen k. on

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Gal H. on

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Joni S. on

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JEFF B. on

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Not charge me for mileage I did not accrue in my rental. The clerk sent a message to the appropriate individual to change the mileage to the appropriate figure when I picked up the truck. Apparently this was never taken care of. I received a bill for mileage that was not my responsibility. I am VERY UPSET. If this is not resolved and a credit given back to me, I will never use U-Haul again.

david n. on

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Dale K. on

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AMANDA K. on

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They were super helpful when my original moving plans fell apart. Also, they allowed us to pick up early in the morning and keep as long as we needed for the move, along with getting the proper size truck. I appreciate the staff greatly for helping make it a smooth move!

Tod R. on

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Nicole W. on

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Richard L. on

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No one was at drop off location .

jerry r. on

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