Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Kelli was professional & went above & beyond to secure a trailer for us .
Rebecca T
Rating:
4.0
Customer did not leave a comment.
GREGORY C
Rating:
5.0
Jamie worked hard to meet me needs. Good man.
DAVID K
Rating:
4.0
Customer did not leave a comment.
KENNETH W
Rating:
5.0
Staff were extremely helpful and super nice. A++ experience
JOHN H
Rating:
5.0
Customer did not leave a comment.
ANTHONY W
Rating:
5.0
Customer did not leave a comment.
BRANDON M
Rating:
3.0
The uhaul representative should tell rhe customer on the phone in the beginning and app needs to be downloaded in order to pick up the truck. I didn't. Just telling a person they will receive a email isn't enough. Im not tech savy and I had a hard time picking up the truck.
JERRY S
Rating:
5.0
Customer did not leave a comment.
JASON P
Rating:
4.0
Customer did not leave a comment.
LaTanya T
Rating:
2.0
Customer did not leave a comment.
WALTON S
Rating:
4.0
Customer did not leave a comment.
MACKENZIE C
Rating:
3.0
I got charged for a dolly but didn’t receive it. I am hoping to avoid getting charged the full price of it for this error.
Joshua C
Rating:
5.0
Customer did not leave a comment.
Asia P
Rating:
5.0
Customer did not leave a comment.
Daren T
Rating:
5.0
Customer did not leave a comment.
GARY H
Rating:
5.0
Customer did not leave a comment.
JAMES S
Rating:
4.0
have more trucks available
LEONA H
Rating:
3.0
Check the trck to be sure there isn't a blunt of Marijuana in the truck
Jennifer H
Rating:
5.0
Customer did not leave a comment.
Ronald S
Rating:
5.0
It was great
Sharon M
Rating:
5.0
Customer did not leave a comment.
JOHN B
Rating:
5.0
The entire process was flawless!!! And the staff.
Jackie T
Rating:
5.0
Customer did not leave a comment.
Kayquekee J
Rating:
5.0
Customer did not leave a comment.
Edward G
Rating:
5.0
Customer did not leave a comment.
SANDRA B
Rating:
5.0
Really nothing. Everything was good.
Ronald B
Rating:
4.0
Customer did not leave a comment.
DAVID R
Rating:
1.0
Customer did not leave a comment.
Wysheika D
Rating:
5.0
Customer did not leave a comment.
MICHAEL T
Rating:
5.0
The absolute best people to deal with in Carthage, MS.
Shelby J
Rating:
5.0
To not run the customer all over the state picking up a trailer. You need to check the first location that I was sent to get a trailer. The first location looked to be closed down.
Michael C
Rating:
4.0
Customer did not leave a comment.
Andrew W
Rating:
5.0
Customer did not leave a comment.
Dennis L
Rating:
5.0
Check in was quick and easy.
Reginald S
Rating:
5.0
Nothing everything was wonderful
KEITH B
Rating:
5.0
Zero issues with dropoff.
Terry L
Rating:
1.0
I was overcharged and I asked why he said because of the deposit after bringing the Uhaul back he says that I owe $65 more dollars. Didn’t even get a deposit back. For what??. They couldn’t even explain but I knew it was PREJUDICE!! Because when I first entered the building they looked at me in a weird way. Never again will I ever rent a Uhaul between Carthage and Kosciusko Ms. If your African American or of a darker descent I advise you to rent your Uhaul from a better city.
Bianca H
Rating:
5.0
Have paperwork available to list any and all damages to vehicles and/or trailers
Amy B
Rating:
5.0
Great staff appreciation for our time!
Adam S
Rating:
5.0
Great business very helpful. Amazing customer service. EVERYONE! Fast and easy pickup
Gwendolyn T
Rating:
5.0
Everything was just right
Anthony W
Rating:
5.0
Great Transaction!
DOUGLAS P
Rating:
5.0
Everything was great. Rental was fast and easy.
Deborah B
Rating:
5.0
Was pleased with the people and location. They made everything easy.
William H
Rating:
5.0
Trailer was very nice
Timothy C
Rating:
5.0
Customer did not leave a comment.
Troy W
Rating:
4.0
Carthage was a nice place
ROBERT c
Rating:
3.0
Customer did not leave a comment.
SIMEON S
Rating:
5.0
This location is very convenient to drop off a truck—the center of the State of Mississippi right off Hwy 16 and Hwy 35 intersections. Super easy!
Pamela P
Rating:
1.0
Customer did not leave a comment.
Tianna B
Rating:
5.0
Customer did not leave a comment.
Jasmine W
Rating:
5.0
This location is the best Uhaul I have ever used...and I have used Uhaul probably 10 times in the last 20 years.
JOE B
Rating:
5.0
Great experience, excellent customer service!
Douglas P
Rating:
5.0
Customer did not leave a comment.
BETTY D
Rating:
5.0
Great service and great attitude!!
Doug P
Rating:
5.0
No improvement needed. Great staff
Verena S
Rating:
3.0
Ok
David M
Rating:
5.0
Customer did not leave a comment.
charles p
Rating:
5.0
so so helpful
thanks
Danny
Danny L
Rating:
4.0
Customer did not leave a comment.
Kenneth C
Rating:
5.0
Customer did not leave a comment.
vincent q
Rating:
5.0
Customer did not leave a comment.
Gary H
Rating:
5.0
Very awesome company I would recommend everybody to you all.
SHARON L
Rating:
5.0
Customer did not leave a comment.
sherry g
Rating:
5.0
Customer did not leave a comment.
KEITH J
Rating:
4.0
Customer did not leave a comment.
Kerry H
Rating:
5.0
Customer did not leave a comment.
WILLIE P
Rating:
4.0
Customer did not leave a comment.
Kenneth C
Rating:
4.0
The site GPS took me in the wrong direction and had to reroute to find the location