Customer did not leave a comment.Lucas C.
Customer Reviews for McKeys Lawn & Car Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Madison P.
I tried to rent from the location on East Main in Russellville, AR. Absolute worst experience ever. The gentleman at the pick up location in Morrilton, AR was excellent. The mileage was incorrect but your service member on the phone was able to assist.Robert V.
Nothing I like the people and the place.Jessica C.
I showed up to get the truck and the truck wouldn't start, I had to call roadside assistance which put me behind my moving 2 and a half hours. The next issue was I was supposed to get a appliance dolly and there wasn't one in the truck and the business was closed. I got my final charges after I returned the truck and they still charged me the dolly rental. I have emailed U-Haul several times and no response from anyone about the dolly chargeBilly J.
Easy to returnlisa A.
The person that handled the Uhaul was not there and the gentleman that was there did not know much, but took my info and gave it to whoever, and if did get taken care of.james S.
Very friendly and professional.CECIL T.
was very pleased with the service and all our questions were answered..robert H.
Customer did not leave a comment.Dinesha H.
Customer did not leave a comment.RICKEY B.
Warren was helpful and friendly. I will definitely use this Uhaul location again.Jessica D.
Great experience!!!Rafeal M.
Customer did not leave a comment.Pete Z.
Customer did not leave a comment.Rebekah R.
They were closed when they were supposed to be open. Had a horrible time trying to pick up truck with zero assistance.Joshua T.
Excellent customer service.Kimberly R.
The guy moving my U-Haul was very nice and helpful.Samuel W.
Customer did not leave a comment.BRENDA P.
Moving is never easy but the attendant in Morrilton helped pick the proper sized truck and answered all my questions about the pick up and drop off.KATHERN D.
The truck was dirty, it was nearly out of gas, the exhaust was so loud, and the steering was way off... Something wrong with the front end, . On top of that it costed 128 dollars plus a deposit which hasn't been returned. I had the U-Haul 2 hours. I declined insurance and he still added it. It was a racket.ian C.
Customer did not leave a comment.Austin B.
No issues!!Jonah G.
Super-nice guy. Even gave me extra days and miles without me asking! It's a tucked away place, but great service. He has been a U-Haul franchise for over 20 years with all the excellence plaques on his wall (5-year, 10-, 15-, and 20-year). Use this location if you can!!!Eric J.
Customer did not leave a comment.Hobbs A.
Customer did not leave a comment.Jeremy G.
Great ExperienceSteven R.
Customer did not leave a comment.Dennis B.
Customer did not leave a comment.Dennis B.
No further expectations, thank you! The guys at McKeys were friendly, respectful, easy to talk to, and knew what they were doing.Jason R.
Customer did not leave a comment.Jordan S.
Customer did not leave a comment.Kellis T.
Loran at Mckeys Lawn & Car Care, was really helpful and well knowledgeable of his job, did not have any problems with the equipment it was well maintained and clean, would recommend their service to anyone.Gregg C.
Customer did not leave a comment.JP H.
Customer did not leave a comment.William C.
Excellent! Owner was very helpful and obviously a veteran with the companyâ€¦he was professional but also personable! Outstanding servicesDion H.
Customer did not leave a comment.Anthony S.
I had the best experience using a U-Haul for the first time!!Heather F.
Customer did not leave a comment.Reshonne R.
Every thing was gas.We forgot to put gas back in it and they put gas in for usLaura W.
Did not check that the lights functioned . Did not secure hitch pin or chains properly . The trailer came loose 1/2 block from location . Also failed to place hand dolly in trailer had to return to location to pickup dolly . In fact he told me where to find them and get it myself . All in all worst experience with Uhaul . I want a cost adjustment for poor service .William K.
Customer did not leave a comment.THOMAS S.
Always very friendly and accomodating. Highly recommended!SHANE W.
Customer did not leave a comment.SAMUEL L.
Customer did not leave a comment.Darla C.
To improve things for the next customer, you should tell them to go out of their way and drive to Morrilton and rent from McKey's next time they need a truck or trailer rentalThomas T.
Customer did not leave a comment.Kyle B.
Customer did not leave a comment.Bruce B.
Needs a bigger place. But wonderful customer service.. Knew what he was talking about.. Great guy..randy D.
Customer did not leave a comment.SHANNON V.
Nothing! Mr. McKeys was very professional and helpful. He had everything Ready to go and showed me how everything worked.Tammy Z.
Absolutely wonderful folks. So kind and helpful. He made it so easy for us and on Christmas Eve. Thank you.William K.
The owner is so nice and was helpful both times I was in there.Ashlee B.
Always professional and this is my go to place to rent UHauls.TRACEY S.
No improvement neededtina S.
Customer did not leave a comment.Gary C.
No problems, In and out quickly. :)Danny T.
The location was closed when the trailer was returned.Tom S.
Customer did not leave a comment.LORI B.
Great staff! Highly recommend this location!James S.
Customer did not leave a comment.Daren M.
Customer did not leave a comment.Tonia J.
Customer did not leave a comment.Dianna V.
Customer did not leave a comment.Tom H.
The tow dolly wasn't brand new but it made a flawless trip from Arkansas to up state NY with out any issues and the people at the pick up were nice and efficient #towed nice behind my f150Wesley A.
Both locations were good but Mr. McKey was exceptional. I have used his location a half a dozen times and he is always helpful with options and information. Of all the U Haul dealers I have used over a thirty year period, Mr. McKey is absolutely the BEST representative of your company.Richard P.
Customer did not leave a comment.Seth G.
Customer did not leave a comment.PHILLIP S.
No improvement required. Easy drop off.Tina S.
Customer did not leave a comment.Sherley D.
Customer did not leave a comment.WILLIE H.
Horrible place no one was there, and no one would answer the phone this should not be allowed to continue buisness with uhaul or at least give us the option to refuse drop off if we dont like the location or the people. Its our money thats paying and our bank acct thats being charged so we shouldnt have to rely on a establisment as shotty as this one.Taylor D.
Everything was quick and convenient. Service was very friendly.DENISE B.
I was very please with every Thing .BETTY J.
McKeys was very helpful and knoledgeable. Much better than the Conway store on hiway 64 who had a bad attitude.patty D.
Customer did not leave a comment.CALEB N.
Customer did not leave a comment.John S.
They were using a new computer/card reader and it was a little time consuming, but overall a great experience..JESSE M.
Nasty and falling apartDONALD R.
Everything was greatRAYMOND W.
Customer did not leave a comment.mary W.
Customer did not leave a comment.roland J.
Customer did not leave a comment.Gretchen M.
Customer did not leave a comment.Tim S.
Customer did not leave a comment.Jacqueline D A.
Customer did not leave a comment.Adam C.
We dropped off at the Morrilton location after hours so I can't really rate them.Charlie T.
Customer did not leave a comment.Loyd W.
Customer did not leave a comment.stacy C.
Customer did not leave a comment.Jeff F.
I didn't catch the gentleman's name..... but he went above and beyond to help me.... thank you sir!!roy B.
Customer did not leave a comment.Edwin B.
Customer did not leave a comment.Kimberly V.
Customer did not leave a comment.DAN N.
Friendly staff, in and out quicklyRandy H.
Mr. McKey provided excellent service and I am thoroughly pleased with my experience.DEADRIA E.
The young man was there by himself, yet came out (in the rain, with a cold, no less) to help me unhitch the trailer I had rented. He handled my contract professionally and in a very friendly manner. Great to do business with!Melaney B.
I had to drive 2 hours to get a uhaul because you decided to rent them all out to fedex.. this is unacceptable..we are your customers all year. I've used your company many times in my life and never been unhappier. You should leave an acceptable amount of large trucks for consumers in the field in the holidays. For me to have to drive 2 hours to the nearest 26ft truck is madness. I am very unhappy about that. That was 2 hours 1 way. Over 4 hours back and forth because I had to leave my peronsal car 2 hours from home so in turn I had to return the truck back 2 hours away from me after moving for 2 days. As a moving company you have to know how ridiculous this is?Randall N.
Drop off location assigned was not the closest and was told i could pick one closer but when i arrived there was told otherwise. Wasn't a major deal but was misleading..,Anthony S.