Customer Reviews for McVannels Marathon

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of McVannels Marathon

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

ALEXANDER JOHN R.
Rating:

Owner of the gas station was awesome. Had tons of a equipment and was the only place open up north on a Saturday. Will definitely deal here again!

NADIJAH FAITH R.
Rating:

Nothing everything was great

Sharmaine K.
Rating:

Made my move AMAZING

DOUGLAS DONALD D.
Rating:

The gentleman was very helpful and the equipment worked great

Dakota F.
Rating:

Make it more mobile friendly, made my reservation online to do contract free and ended up dealing with the guy because he did not set everything up for mobile.

WILLIAM ROSS N.
Rating:

Customer did not leave a comment.

DONALD D.
Rating:

Customer did not leave a comment.

NILESWARREN F.
Rating:

Very friendly and helpful..I rented the traer to ha a tractor home and I wasnt sure if it would fit on trailer and the people were just awesome and worked with me and stayed in contact every step of the way..unbelievable service

WILLIAMBRUCE O.
Rating:

Customer did not leave a comment.

KIMBERLY LYNN P.
Rating:

Excellent customer service at McVannels Marathon!!! I'm a very happy customer.

Gary B.
Rating:

Not available when promised. Reservation was for 8:00 AM no one there until 9:00 then had to wait for them to set up there store display before we could get rental. Called Uhaul they were no help. Will not use them again for anything

Jeffreyalan W.
Rating:

Nothing

MATTHEW H.
Rating:

Customer did not leave a comment.

JERRY ALAN G.
Rating:

Customer did not leave a comment.

TIMOTHY H.
Rating:

Customer did not leave a comment.

Gordon S.
Rating:

Customer did not leave a comment.

Kenneth T.
Rating:

Exceptional service at drop off location.

JULIE KATHLEEN B.
Rating:

Give them all Information when talking to your reps....I had no internet or mobile data. Spoke to your 1800 number. She was very nice but did not give me all the information...over billed from the total I was told. First uhaul place Gilcrest in atlanta, never open no one there. Had to drive 32 mile to Lachen. He didn't have my reservation. Because the rep booked it. Said I should have called him. 1 hour later was able to leave. Went to return and called the rep and she said take it to Locke right in lapeer so I did. No one was there, called rep again because once again no internet service and was told to just leavit there. So i did, next thing i know uhaul is charging me an additional fee because i did check it in....called rep again she said that Devinthe manager would check into this because everything is noted no internet ....stull waiting for a call back... just one hassle after another.

Douglas C.
Rating:

Customer did not leave a comment.

DOUGLAS PAUL G.
Rating:

Customer did not leave a comment.

DONALD ROBERT F.
Rating:

Customer did not leave a comment.

LARRY JON K.
Rating:

Great guy. Gave me all instructions well

Christopher J.
Rating:

Customer did not leave a comment.

Nancyann W.
Rating:

Customer did not leave a comment.

JOHN MICHAEL K.
Rating:

Customer did not leave a comment.

Andrew H.
Rating:

Customer did not leave a comment.

Andrew H.
Rating:

Customer did not leave a comment.

Roger B.
Rating:

I would definitely recommend this location (Lachine) and plan to use it in the future. I appreciated the help and positive attitude that Brian provided in dropping off the UHaul. Thanks,

JAMIE K.
Rating:

The owner went above and beyond to deliver quality customer service, despite internet connectivity struggles due to inclement weather.

GARY DORR H.
Rating:

It was a good experience for me. He was polite and he explained everything to me about the trailer and my responsality when returning

michael G.
Rating:

Customer did not leave a comment.

Thomas J.
Rating:

The unit did not have air conditioning. I had to have the window down the entire 1200 mile trip, and received a sun burn to my left arm. Install ac please.

MARK K.
Rating:

Customer did not leave a comment.

JOELWILLIAM M.
Rating:

Customer did not leave a comment.

ADAM CHRISTOPHER H.
Rating:

Great customer service and extremely helpful

Mark T.
Rating:

Customer did not leave a comment.

Leonard T.
Rating:

Customer did not leave a comment.

Lydia E.
Rating:

Customer did not leave a comment.

James frank N.
Rating:

Customer did not leave a comment.

Michael C.
Rating:

Brian at McVannels Marathon/Uhaul was very helpful with our rental. He was consistent and followed through on his word (something often lost today). His thorough communication saved me time and unnecessary worry. Thanks!

Alexander D.
Rating:

Outstanding service!

Christopher S.
Rating:

Very polite!!

Charles R.
Rating:

Customer did not leave a comment.

Heathermarie F.
Rating:

The man who rented the trailer to me was extremely friendly and helpful. Will definitely be going there next time I need to rent anything U-Haul.

John F.
Rating:

Customer did not leave a comment.

Kraig B.
Rating:

Customer did not leave a comment.

Kraig B.
Rating:

Customer did not leave a comment.

Laura Y.
Rating:

Same as above comment

Daniel H.
Rating:

Everything was perfect and easy. Brian went above and beyond making sure all was well. The auto transport trailer I rented was easy to use, easy to tow and handled the full size SUV I towed with no problem.

Nathan D.
Rating:

Customer did not leave a comment.

James H.
Rating:

Real nice gentleman helped us ,thank you Jim Haas

Daniel S.
Rating:

Service was excellent. The attendant took the time to explain everything and demonstrate how it all worked. Very pleased with my experience with this U haul location!

Sid H.
Rating:

Could not get my fairly new Samsung LG30 phone to auto bring up the camera after clicking on the button from your text message....tried several times....and the phone went to my photo gallery each time... Sid

mary D.
Rating:

Nothing

Kevin W.
Rating:

Customer did not leave a comment.

Kraig B.
Rating:

Height adjustable seat

Kayla K.
Rating:

Customer did not leave a comment.

Gerald K.
Rating:

Customer did not leave a comment.

Beth O.
Rating:

Customer did not leave a comment.

Patty H.
Rating:

Brian and staff were awesome. They helped me out when the location in alpena over booked one of Brian's trucks. He was awesome. I will send everyone there . I thank God for brian or my move wouldn't have worked out and my stuff would have been in the snow. God Bless Patti Howard

Carenleann W.
Rating:

Brian was beyond expectation in hooking up the rental trailer and ensuring everything was hooked up properly. I've rented several trailers from UHaul in the past and have NEVER had the experience of the UHaul agent actually assist or do the hook up before, so that was a pleasant experience. Brian was new to the business, so getting me checked in was a little slow, but that will improve with experience, I'm sure. Thank you Brian for your attention to getting me hooked up properly!

No reviews have been submitted for this location.

Back
To Top