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JONATHAN C
Customer Reviews for Meadows Investments LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I have rented from Jessica several times at this location and it has been a wonderful experience every time never have any issues
JUDITH NA great "Good Neighbor" company and with a wonderful staff!!! For us it was a series of a combination of U=Haul and storage decisions that really worked well for us. We had to change our plans a couple of times, The U-Haul National Team and the Meadow's staff team always put the client first and treated us so well. A very trust worthy business, who routinely simply go out of their way, to share their very genuine and natural personal excellance with both their U-Haul and Storage relationships!!!!!
William b | Overall ExperienceThey were so nice and helpful.
NICOLE MGood and friendly.
NONA BThe Lady was super cool!
PEGGY EWe were able to arrange a storage unit by phone as we traveled, so it made it so easy to unload the truck into the storage unit. We were able to meet our personal goal of getting the moving accomplished and done in just 1 day. The representative of Meadows was very kind, helpful and professional in her leadership. Everything just went very well as she had helped us in creating our plans. Just keep doing things the wonderful way you already are - because it was truly excellance in your level of services provided. Also I had been in theMeadows office the day before our moving and was able to explain we needed to upgrade to the 26' truck, picking up the truck near the source of the load and canceled and dropped the reservation for the trailer 6'x 10'. That was so easy to do, they were very focused so well on serving their client in a way that met our needs and helped me do things better than I had originally had planned. There level of service was top knotch and very reliable.
Jing HGood
ROBERT BThank you so much!! Your facility is amazing! I highly recommend it to anyone looking for a storage unit!!
Melissa H | Overall ExperienceThe trailer I reserved wasn't returned by the previous renter, but Uhaul contacted me the day before about their concern that my trailer may not be available and offered me another option. I wasn't sure it would work, but ended up being just fine. The incident wasn't the fault of Uhaul dealer and they did their best to notify me as early as possible that there might be a problem.
JULIA TMeadows investment were super helpful!
Joshua SMy experience with the Claremore, Ok was very good and use of the trailer met my expectations including drop off in Houston.
WILLIAM TDoor wouldn't remain in the raised positioned without help
Larry S | Overall ExperienceGood storage facility with a friendly and helpful manager. Affordable rates as well.
Allan M | Overall ExperienceEnsure your trucks don’t have leaks. I had a couple of boxes and 2 computer towers get wet. As I am between homes at the moment I am unable to verify that nothing got damaged.
NOAH FHad bad weather prior to renting unit - everything went smooth and fairly
Harold CJessica was great and understands customer service.
Grayn LWas charged almost double miles, I did not drive the amount they billed me for
MARTIE DGreat customer service
JENNIFER EI was very pleased
KENNETH DJessica was a lifesaver for us during our short stay in Claymore. We had multiple truck rentals and returns and she handled everything very professionally. She was a pleasant person to deal with and I would recommend Meadows Investments U-Haul service to anyone who asks me.
MICHAEL FDon't change anything service is great
MITCHELL HGood friendly professional service. I'll use this location everytime I need it.
MICHAEL DIt was great.
Kenneth PVehicle was in great condition, the price was fair. What more can you ask for?
LARRY SGreat place to do business. Its Easy, convenient, and quick.
ROBERT MThe staff was GREAT!!!
TRACY RThe U-Haul app was supposed to be simple, and allow you to do everything in the app. That is not the case. Everything was simple until I went to pick up the keys. There was nothing informing me how to access the keys to the truck within the app. I had to call, and was on hold waiting for a representative for 20 minutes. I had to go to the website to do what I should have been able to do using the app. The storage lady showed up to open and she took care of it for me instead. What is the point of using the U-Haul app to get your rental before hours just to have to call them or have to wait for the place to open and have them help you? The lady at Meadows Storage was extremely helpful, and went out of her way to assist me. Next time I will go strictly to Meadows and do it in person. I will not use the U-Haul app.
CHRISTINA RGreat customer service. I wish all drop and pickup locations were this accommodating.
Phil SJessica is outstanding with her customer service. Went the extra mile to assure I got the truck and tow trailer I needed on time.
David HWonderful staff
Charles L | Overall ExperienceLocation was closed when I dropped off I had no contact with the people that worked there
Harry HWonderful experience! Thank you
Deborah SGreat experience!
Jason SMet me at truck when I pulled in. Immediately took care of check in process and had me driving away within 5 minutes.
STEPHEN GI wouldn’t change anything at the location I use
Scott BVery friendly and helpful
Gregory SOur business had to make a sudden move to a temporary location for a period of time when we utilized Meadows Mini-Storage. The staff was helpful and kind. The facility was well kept and easily accessible. We appreciate your business, and we will definitely use again for future storage needs.
Foundations B | Overall ExperienceNothing had a good experience at that office !
John SSuper friendly, and extremely helpful!!! They went above and beyond to help with every aspect of my move!!
Ryan SGreat customer service
Vince BPick up and return of used trailer was a very good experience. Trailer used fit the purpose perfectly as I was able to load a low 350z with no scraping at all.
Randy WI have already recommended to a friend.
Terry LVery,very pleased with the treatment I received! Such a wonderful lady. I wish all businesses treated their customers that way. Thanks so much!
George LGreat manager!!!
Patti MOutstanding service. So helpful!
Shirley MJessica was very helpful and friendly. Do recommend this place for anyone in the area. A+++
Jeremy YQuick and easy, very clean.
JOHN AJessica is awesome to work with.
SAMUEL B | Overall ExperienceFlawless experience ... Repeat customer ... Highly recommend.
Nick WStaff was fantastic
Joel RThanks so much for accommodating me on such short notice! Definitely helped a bunch!
ANGELA HI like storing my belongings at this facility I just wished the prices were just a little cheaper
John R | Overall ExperienceVery friendly!
Travis TThe communication was slow from sales rep to U-Haul. It could be a little faster and much appreciated, but the business itself Meadows were excellent, pleasant caring concerning and helpful. I would recommend them to anybody.
MARY EJessica was very helpful and couldn't have gone any better.
STEVEN BVery helpful staff.
Richard STruck needs a new set of wiper blades but an excellent experience overall. Staff at this location are always awesome.
Chris CPlace was convenient and out of the way. The ability to turn a full size truck and trailer was nice. Some corners were tight but doable. Lighting was great. Staff was ALWAYS helpful; from start up to move out they were very helpful and nice. Only ding would be 24 hour access and some work to help prevent large puddle build ups around some of the units. Not deal breakers by any stretch.
Marty R | Overall ExperienceFriendly and helpful, I will always use again.
Roland KAmazing customer service
Lori BThank You for 9 years of storage.
ALBERT B | Overall ExperienceEverything went great
PAUL HThank you so much for all the help you gave us when we could not remember our code. Lol . If we ever need a storage unit again we will definitely come back to you !
Kandie F | Overall ExperienceWonderful staff and very convenient...
JERRY M | Overall ExperienceGreat Mini Storage business. Only needed space for a short time is the only reason we quit.
DONALD W | Overall ExperienceVery friendly staff and easy to work with. I recommend this storage facility.
Deidrea W | Overall ExperienceI loved the experience, the lady I spoke to was very helpful. She always makes sure that we. Have everything we need and a pleasant experience. We truly appreciate the amazing customer service!
Jason b | Overall ExperienceI absolutely love Jessica. She is always so kind and informative and helpful. She always has a smile On her face is willing to go out of her way to help. I will always recommend you guys to anyone based on her customer service alone. Thank you Jessica. I will miss talking with you. The owner is a nice gentleman as well. They run a great business.
Whitney N | Overall ExperienceI was only there a short time but was very happy with the facility and the people were very friendly and helpful!
JUDY F | Overall ExperienceGood secure facility with friendly efficient staff. Definitely recommend. We were there for 16 years and only moved out because we no longer needed storage.
MARTIN J | Overall ExperienceVery nice and easy to access motor home/ travel trailer storage sites.
BENJAMIN R | Overall ExperienceJessica is the best to work with, friendly, knowledgeable, helpful, and nice. Thank you.
DARLENE D | Overall ExperienceI will use Meaows storage again! We felt that our things were will protected and appreicated that so much! Thank you Lynn and Stacy Arnold
STACY A | Overall ExperienceWould definitely recommend. We had the unit for many years and never had any issues. Staff were always super helpful when we had questions and always so nice.
Julie W | Overall ExperienceWe were completely happy with our year stay. All our needs were met. We will use you again if the need arises. Thank you!
Bruce M | Overall ExperienceGreat place
James B | Overall Experienceeverything was great!! Thank you
CHARLES G | Overall ExperienceWe have recommended this storage facility to several friends!
LARRY/PAMELA S | Overall ExperienceGreat place, no issues.
Wes K | Overall ExperienceJessica the office help was very helpful and upfront with everything. She was very knowledgeable about the whole facility she made us feel and believe that we didn't have to worry about our stuff. She answered all of our questions and was very professional, courteous, and friendly. We will gladly be using them the next time we need a storage facility.
Darrin B | Overall ExperienceVery nice storage unit and great people!
JEFFREY D | Overall ExperienceVery clean NO mice! Very sweet people best storage i have ever had
jowana m | Overall ExperienceConvenient hours, well lit area and secure.
JAMIE W | Overall ExperienceVery nice company, very well kept & secure. Highly recommend
richard b | Overall ExperienceThe people in the office were friendly.
MARIA H | Overall ExperienceMade reservation late at night prior to arrival. Called next day to confirm. Attendant answered questions quickly and accurately. Paperwork processed quickly. In and out in 15 minutes.
Privacy R | First Impressions