Not using U-Haul again, terrible experience. Had to checkout and check in the truck which was extremely inconvenient, I was basically the U-Haul employee. It was extremely expensive was supposed to be approximately $45 a day there was extra charges, the furniture dolly and appliance dolly were $14 a day each. I had the truck a little over 2 days in the middle of the week and was charged a full extra day because I got the truck back 4 hours over the 2 day 48 hour period. The total cost ended up being almost $250 to rent the truck for 2 days when I was expecting it to around $100. The point of using U-Haul was to save money and it definitely did not save any money . Forr another $200 I could have just hired movers to move my stuff to instead of breaking my back and over paying. Will not be using U-Haul or recommending U-Haul again, also I will be sharing my terrible experience with family friends and clients as I am a real estate agent. It is no longer cost effective and was a very inconvenient experience.
Matt S
Customer Reviews for Medlock Management
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Smooth transaction.
Karen MThe location is great. You need a direct phone number to this location. I believe, it’s going to happen as it’s a brand new location however, for now, that would be my only recommendation.. Great experience!
Carey JEverything is great at the Medlock location. Customer service especially.
CHRISTIAN L