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Timothy H
Customer Reviews for Mega Saver Rentals 9th Ave
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I reserved a 15' truck at one location near my home in Council Bluffs, only to be told several days later that the truck I reserved was not available at that location and I was forced to pick up the truck from a different location further from my home, resulting in additional mileage fees to me for something out of my control. When I arrived to pick up the truck the clerk had no idea how to do the paperwork, therefore my checkout process took over 30 minutes to complete. This location was a convenient store and was clearly not equiped to rent moving trucks. i will not return.
MARK B