Meme Marketplace
(U-Haul Neighborhood Dealer)

Rating:

5.0

Great service very helpful and attentive I highly recommend this specific site if you are in the area, also great distraction shopping options i side their store!

Rating:

5.0

My experience with this uhaul location was incredible! The employees were so wonderful and kind. I will always rent my uhauls from them in the future.

Rating:

5.0

Great experience at Meme Marketplace. Easy in and out process, would highly recommend!

Rating:

5.0

Love these people! Excellent service Clean trucks Opem on sundays

Rating:

1.0

Please don't schedule a truck that does not run, push my reservation time back 4 hours without authorization, and charge me extra mileage for your companies incompetence.

Rating:

5.0

Great customer service!!

Rating:

1.0

The person who helped me was extremely rude. The entire experience was terrible. I will never go back to this location again!

Rating:

5.0

Very easy transaction! Pickup and drop-off were very fast, and easy. The 6x12 trailer worked great. I will be renting at Meme Marketplace again!

Rating:

5.0

Jimmy was great. Very hands on and professional.

Rating:

3.0

Felt nickled and dimed. I filled truck back up to where I thought it was. I returned it at what they said was 5/8 and it should have been at 11/16th. That is so close not sure i could tell the difference. Won't be back to this location. Will go to the other location.

Rating:

5.0

Not sure about the maintained part, had a tire blowout 1 hour into the trip, tires were fair at best,

Rating:

5.0

Change nothing. Great customer service and full of useful information. Thank you,

Rating:

5.0

Jimmy was so nice and worked hard to get the truck I needed! Great customer service! I wish more places had people like him!

Rating:

5.0

Great people!

Rating:

5.0

I was extremely pleased with the location and the gentleman with whom I dealt. The equipment was in excellent condition. I will definitely be using this location again.

Rating:

5.0

amazing customer service. They arrived a minute after their opening scheduled time and i watched them running to get everything open to take care of their customers. How refreshing to experience such customer service. Will ONLY do business with them in the future for uhaul needs. Thank you!!!

Rating:

3.0

Your truck failed to cv ompkete my needs for a 2 day rental you had a tow truck tske it back to dhop on first day. You did not gove me a refuns for liss of use, you did mot provide me the $50 you say is for failure to provide a truck 9nce reserved. After multiple calks yourare supervisor failedto contact me. How do yoy gave zervice antway smwhen you charge me but take the truck. I now have to call my visa cars vimpzny about themis fraudulent charge. I may have to contact BBB and Sac county DA office. You ripped me off. No way to get a truck. The said nine availble. Only Frankie can make it good. But ni calls back in 18 hours.

Rating:

4.0

Very old dinged up truck. Impossible to know if we were going to be charged for the many dings. Got horrible mileage. Truck could only drive very slow and we had to be on a highway. Scary. Paid over $60 for refill and then I was also charged extra for more gas as well as for each mile! (Friday to Saturday premium) Not my usual U-Haul experience. Loved the ramp; very helpful as we got tired. Good it was a short one day storage move. Fees really add up.

Rating:

1.0

The trailer was poorly maintained, had prior damage. The U-Haul manager was not on premises when I returned the trailer, forcing me to wait for him.

Rating:

5.0

The owner at this location was super helpful and really nice. I would very much recommend them to anyone needing a truck. They went above and beyond.

Rating:

3.0

I reserved at the Pyrite location in Rancho Cordova. They rented my trailer out to someone else even though i was there. Chris (manager) refused to help or make it right. He finally found a trailer at a location across town. Huge inconvenience and overall limited me on the time i could use the trailer only 6 hours not the full 24. But i still had to pay Full Price.....

Rating:

5.0

Had a reservation guarantee and then ended up getting a Uhaul that was 9 ft. Smaller than we needed which cause us doing an extra load 45 minutes away and costed us to spend to live another day in our house. Will not be using Uhaul again.

Rating:

5.0

Very helpful Very knowledgeable

Rating:

5.0

Nothing but good service at this location...! Fast, efficient, and friendly...! AAAAA++++++

Rating:

5.0

Very professional and personable agents; strongly recommend working with them

Rating:

5.0

very friendly,helpful and professional.

Rating:

5.0

Fast and friendly

Rating:

2.0

Charge appropriately. Was charged extra for UHAUL's mistake.

Rating:

5.0

The customer service at MeMe marketplace is excellent. Super friendly, attentive & helpful.

Rating:

5.0

They were great and very efficient with my time at pick up and drop off. :)

Rating:

5.0

Very friendly! Even came early to help! Do not change a thing ! You are awesome!!

Rating:

5.0

Nothing additional at this time

Rating:

5.0

I have returned trailers to this location previously and the person I dealt with was great. Quick to come out and provide service. Fast and friendly service....highly recommend this location.

Rating:

2.0

Checking out the truck was pretty simple and the associate that helped me explained the contract clearly and concisely. The only issue I had was when I returning the truck. A different associate came out to inspect the truck and tried to mark the gas gauge ad a quarter tank less than what was shown on the dash. I checked it out with 3/8's and returned it with 3/8's but the initial mark by the associate was almost empty. I asked for the fuel to be reread and it showed 3/8 full.

Rating:

5.0

Very nice facility, staff extremely helpful in suggesting additional items to help with my transition.

Rating:

5.0

Great service and very helpful!

Rating:

5.0

No recommendations, everything went smooth.

Rating:

5.0

Easy drop off.

Rating:

3.0

Return was fast and easy. Nice gentleman was very helpful.

Rating:

2.0

Blamed us for scratching which wasn't from us (I understand), but he was a little rude about it.

Rating:

5.0

Very helpful, convenient, easy to work with

Rating:

5.0

Thank you

Rating:

5.0

This uhaul location is terrific! Highly recommend. Owner is very helpful and gracious!

Rating:

5.0

Excellent service! They were very helpful with recommending packing tips, getting us set up with our truck, and allowing us to pick up tuck night before.

Rating:

5.0

The service from Jimmy at this U-Haul location was outstanding! We are happy to recommend his service.

Rating:

5.0

Very knowledgeable and friendly vendor.

Rating:

5.0

Would rent again from Jimmy

Rating:

5.0

None

Rating:

5.0

Everything was perfect.

Rating:

1.0

The owner, Jimmy, lied about my mileage and fuel level in an attempt to charge extra. I had to call the Uhaul number where they identified he entered in the wrong mileage to come up with the overage. Uhaul also agreed with me on the fuel. I am going to attempt to have an inquiry done to see exactly how many customers' mileage were incorrectly calculated so Jimmy could make a buck. This man is unethical and rude. This was all figured out on a recorded phone call so there's proof Jimmy is a con.

Rating:

5.0

Nothing, this location is my favorite. I will always rent from this location.

Rating:

4.0

Frustrated that UHaul did not inform me about almost 3times the daily price for a one way drop off. I would have made other decisions had they told me how expensive one way drop off was

Rating:

5.0

Nothing that experience was phenomenal!