I am here to complain that Uhaul and this location did not communicate well. I was told that I could get the uhaul early and wouldn't be charged and not told that I would be charged for going over a particular mileage. Uhaul charged extra for me to drop off at another location (the city I moved to) and then charged for the mileage that it took to get to my destination. Your business practices are so poor. Communication is lacking and you sent countless emails with useless information. Be clear in what the charges are and don't hide them.I will try and find some other service next time. Very dissatisfied.
Michelle P
Coloma Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rancho Cordova, CA 95670
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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All good
Theodore LNice people working at this location
Davis DAmazing customer service.
Aaron BI rented a truck from this location They charge me twice and wont answer my email to explain to me why they charge me twice . No one did a walk around on the truck everything was done thru phone call and no one did a walk around after i return the truck
Oscar G