Customer Reviews for Merrill Self Storage
(U-Haul Neighborhood Dealer)

31 reviews

909 E Independence St   Shawnee, OK 74801
(Located just east of Harrison ave on the south side of independence st)

(405) 214-2009

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 6/23/2021 - 6/27/2021: Closed

Services at this Location:

Contact Us

(405) 214-2009

909 E Independence St
Shawnee, OK 74801
(Located just east of Harrison ave on the south side of independence st)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 6/23/2021 - 6/27/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

James C.  |  Overall Experience 
Rating:
3.0

ALTHOUGH I GOT THERE AFTER OPENING HOURS THE PLACE WAS CLOSED...IT COULD HAVE BEEN THE WEATHER THAT MORNING HAD MADE THEM LATE

Raymond S. 
Rating:
3.0

Customer did not leave a comment.

Stefan S. 
Rating:
4.0

Customer did not leave a comment.

Jim N. 
Rating:
4.0

Customer did not leave a comment.

Darron B. 
Rating:
5.0

N/A

DONNA U. 
Rating:
5.0

They were great! I wanted to drop off and got a little lost and they stayed late until I arrived. I really appreciated it!

Brittiany S. 
Rating:
4.0

Not the locations fault I'm sure, but the Uhaul that was picked up from this location broke down three (3) times. Once on a one way 35 mile trip. Then twice on a 20 mile trip. The oil change light, engine light, service lights were on and off the entire time. Reported this to the rental hub coordinator that called to help with return and after hours drop off location, no follow up was made after. Barely made it to the return. Will think twice before renting from Uhaul again after this experience.

dustin O. 
Rating:
4.0

Customer did not leave a comment.

wayne M. 
Rating:
5.0

Customer did not leave a comment.

taylor L. 
Rating:
5.0

Customer did not leave a comment.

Barry N. 
Rating:
4.0

Customer did not leave a comment.

Ricky W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT G. 
Rating:
5.0

This is the best rental experience you will find. Been here several times always great.

Robert R. 
Rating:
5.0

Great customer service. No improvements needed in my opinion.

Valerie B. 
Rating:
5.0

Customer did not leave a comment.

Travis W. 
Rating:
5.0

Excellent Service and quick in and out.

Robert R. 
Rating:
4.0

Customer did not leave a comment.

CHRISTINA M. 
Rating:
5.0

Customer did not leave a comment.

Sade A. 
Rating:
5.0

Customer did not leave a comment.

Barney V. 
Rating:
5.0

All was good.

Jason C. 
Rating:
3.0

Customer did not leave a comment.

Leanna B. 
Rating:
5.0

The office manager was excellent. Very short time in to rent and checkout on return.

ROBERT R. 
Rating:
5.0

Customer did not leave a comment.

michael B. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
4.0

Staff was wonderful. Not much room for parking.

Bradley W. 
Rating:
5.0

Customer did not leave a comment.

Barry N. 
Rating:
5.0

Customer did not leave a comment.

JO H. 
Rating:
3.0

You charged me for fuel when I had replaced the fuel to the amount that was in it when I picked it up. You charged me for less than 3 gal which amounted to 9.+ cents. I did not owe for me re gasoline Please refund the charge. Thank you.

TERESA T. 
Rating:
3.0

Not enough room for the after hours drop off - had to unhitch and call someone to help me move the trailer by hand.

RANDALL O. 
No reviews have been submitted for this location.

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