General. Manager Diana Nealy was always very courteous and very helpful when needed. Very nice person
jim s | Overall ExperienceSelf Storage Units in Shawnee, OK, 74804
U-Haul Moving & Storage of Shawnee
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Heartland Storage
3300 S Harrah Rd, Harrah, OK 73045 View Available Units
(U-Haul Neighborhood Dealer)14.8 miles from this location -
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Choctaw Lock Up
14730 Gilbert St, Choctaw, OK 73020 View Available Units22.3 miles from this location -
Double J Storage
111 N Sandy Ln Ste C, Chandler, OK 74834 View Available Units
(U-Haul Neighborhood Dealer)24.6 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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stacy J | First ImpressionsI think your price is have gone up way too much and it’ll be hard for you to keep them filled.
Laurae J | Overall ExperienceYoung woman at checkout time was nice and helpful. Older woman was not happy about being there and it showed. Security alarm access never worked
STUART G | Overall ExperienceHad a terrible experience with management, had to call customer service and talk to a field manager, that only covered the managers butt. After MULTIPLE attempts and getting the runaround over and over again just to talk to the regional manager, I finally had to have customer service call the regional manager and talk to them with him on the phone at the same time. Very disappointed with my experience.
michael b | Overall ExperienceThe building and storage areas were clean. There were maintenance issues though. The vehicle doors and walk in door closest to my unit were disable. I had to go to the other set of doors and they had to be open from the inside of the office, not by the entry pad at the door. Plus, it could not be closed from the inside once I was in the unloading/loading bay.
Bruce A | Online Move InWhen in a pinch for storage, and need a temporary storage area, this worked great.
STEVE W | Overall ExperienceDiana Rocks. She is an incredible person to deal with very friendly and always helpful. She knows what she’s doing very knowledgeable about your Brand.
Greg S | Overall ExperienceWe were driving from out of state and we were worried that we might not get to the store in time. Our son went to the store and Cassie helped him start our paperwork and explained how everything worked. We arrived about 20 minutes before the store closed and were able to complete the process and unload our belongings quickly. Cassie was kind and helpful making our experience very easy. We really appreciate Cassie's kindness and help.
tim b | First ImpressionsAwesome team working here!
amanda o | Overall ExperienceDiana is always the sweetest!
Angela C | Overall ExperienceThe manager was very nice and answered all my questions. Thx
debra j | Overall ExperienceDiane the manager is such a blessing! She has always been so nice, welcoming, and very professional.
Tabitha S | First ImpressionsCouldn’t be more PLEASED!!
sharon c | First ImpressionsRates were cheap to get me in, then rates were raised 3 or 4 times in just a couple years
bryan w | Overall ExperienceOverall my experience was positive. However the few times I interacted with staff they were not “friendly” but seemed irritated. It was enough for me to complain but I’m explaining my above answer. The facility experience was positive.
TIFFANY N | Overall Experience