He is the only uhaul operator I trust whole heartedly he makes sure I have the best equipment everytime he does very great business
Katrina L
Customer Reviews for Metric Collision
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Give out the right word to pad lock
John GExcellent service and friendly staff!
KIMBERLY DIt is a small parking lot and tight to maneuver around in, but acceptable for limited inventory. The manager was very helpful and pleasant.
KEVIN MNothing
LAWANDA SThe nice guy that helped me was knowledgeable and friendly. He made sure to go over everything and explained how to handle the rental and the return. I always rent from this location for this very reason.
ADELA MIt's a great location and the owner will go above and beyond to make sure you are satisfied and he is very knowledgeable on the process.⭐⭐⭐⭐⭐
CHRISTOPHER MThis place sits on a big lot with plenty of U-Haul trucks and trailers to choose from. Sure, it’s a little rough around the edges with some older vehicles and clutter here and there, but the equipment you actually rent is always in good working order. What really makes this spot stand out is the people. Their customer service is excellent—they go out of their way to make sure you’re taken care of and leave feeling satisfied.
VINCENT MAll the guys were very nice and professional. Asked if we needed with check in/out several times j
KEISHA hMr. Napoleon was very kind and helpful. The van was very roomy and was perfect for what I needed.
SARAH DOne old man working by himself doing everything. Place looked like a junk yard. The old man got the job done and he was very friendly but he needs some help.
JOSEPH SThe owner was very attentive to my needs and explained the process to my satisfaction. I've rented here multiple times without any problems.
SHIQUITA DWe chose our rental day based on the availability of our desired equipment specifically at this location. The gentleman that works there and helps everyone is so kind and helpful. We rent fairly regularly and appreciate the excellent customer service.
DAVID DThere is so many trucks in a small spot it was ridiculous. Other than that everything was excellent.
William SAlways a great place to rent a U-Haul.
ADIA WLove this location and out with professional skills or great
DAMARRIO JPatients is the key
VALARIE OExcellent service. Professional, polite, and efficient. Second time renting from this location. Will definitely go back again.
CHARLTON VThe Air Conditioning in the vehicle did not work
Benjamin MEverything excellent 👌 👏 🙌 👍
MATTHEW JNapoleon and his peer did a fantastic job, were great people and I would recommend renting here. In truth, They were friends not just business associates. Very rare these days. Shout out to Napoleon-thank you for everything and hope we will see each other again. God bless!
TIMOTHY NThe location appears to be a one-man operation. There isn't adequate seating for those who have to wait.
CYNTHIA SAlways great customer service
KIMBERLY Wwonderful customer service - great overall experience
MAR'NIAYA MExcellent and polite
CRAIG SNothing you good
WALTER JLove him he a great man
YOSHANDA BN/A
Octavia GHe was good to his people I love him
LATRICE BExcellent experience! Nothing needs to be improved!
MARY GStaff very professional and very quick process.
LATOYA GEverything was excellent the representative was very nice, helpful and greeted us with a smile very knowledgeable about the equipment
NEIA TMetric Collision is the ONLY place I prefer to rent UHauls from. The owner is the kindest person and always goes above and beyond for us!!
Brianna VThis is now my permanent store! I love this location!
CANDACE MMr. Napoleon was a joy to work with! I had issues picking up my reservation before hours. He was able to walk me through and service me through the process. I will definitely utilize him again!
KEYUNDA ONapoleon is a pleasure to deal with !
PEYTON JThe customer service at this location was great but lacking adequate parking.
Sarah NThe location is run down and poorly maintain. The man was very friendly and provided good customer service. However, the physical location was not good. The trucks were old and were not ideal especially for a long distance move (12+ hours). No cruise control, poor shocks on the truck, and no ability to connect to Bluetooth.
Tyler OCustomer service was beyond measure. Thanks!!
JAMES HJust giving me a refund for charging me over $200 for roadside assistance due to the key locked inside the truck
PEDRIX SMy receipt said I received a refund of $10 but I never received that money when I dropped the truck off I helped the shop owner push a lady car out the way that was broken down at the entrance so we never discussed a refund of any kind I gave him his uhaul keys and he said I was good to go
Katrina LNothing
GREGORY ROwner is a standup guys. Very helpful.
ZACHARY SEnsure networking system is able to receive high traffic. Had it not finally started working properly Penske would have gotten our business. Mr. Nicodemus was extremely knowledgeable and efficient!!!
CHADASHAH Ykeep the good work up,
OLA WGotta get those dollies back in all the trucks. Really needed. But the value and easy rental processing was well worth it.
Ravena SThe customer service at the Mercer location is superior. I will always recommend it as a first call to any potential customer.
STEVEN VThe business inside/outside looks terrible, old cars in parking lot. The inside is very junky, no organization needs a professional cleaning, the building is old needs to be renovated to a modern business.
VASQUEZ HNapoleon was amazing as always, very accommodating, and professional!
lashone sMr. Napoleon has GREAT Customer Service because of Him I would Recommend this location to anyone. Thanks
DAPHNE C