Customer did not leave a comment.anthony V.
Customer Reviews for Metro Floor Machines Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Kedrick J.
In and out easy rental service 😎James R.
Customer did not leave a comment.Donna M.
Customer did not leave a comment.Deon A.
Customer did not leave a comment.Blanca M.
Customer did not leave a comment.Senetria S.
Customer did not leave a comment.Christian M.
Customer did not leave a comment.Masoud A.
I don't understand why I'm still asking for money if I had already paid $80.35 before renting the vehicle the $109 that you ask me to pay for what reasLeonardo M.
Customer did not leave a comment.Adolphus D.
The guy made mistakes and initially over charged us.Dwayne W.
Customer did not leave a comment.Clement K.
U-Haul did not have my utility dolly, furniture dolly, or dozen blankets. Location Owner loaned me personal furniture dolly. Website should have given me a different location for pick up and not giving me this location if they did not have all the inventory available.Nicholas M.
Customer did not leave a comment.MAHESH M.
Thank you for caring for your customers are very appreciatedJUDITH S.
Both people in the office are the most delightful people to do business with. 5stars!!!James Marc L.
When I left Tucson Az I had a half a tank of gas so I returned it with a half of tank and I told this location. They filled it up and charged me 28.00. I am needing a refundlisa A.
Customer did not leave a comment.Clark W.
Super easy in and out process! 10 out of 10 on every step of the way!James Marc L.
Requested appliance dolly was not in the trailer at pick up. Dolly was acquired at another dealershipElizabeth M.
Everyone is so accommodating and always works with me no had to rent twice in one week. They made it a smooth transaction.Jean U.
Debbie was so sweet, friendly, and helped us figure out some things we were going to need with our move and made sure we got out with exactly what we needed. We will definitely be going here again. Thank you!Kiri B.
This is my favorite Uhual location. They're good fair ppl that easy to work with. I always look for this location first to see if they have what I need available.Al J.
Customer did not leave a comment.antonio H.
Customer did not leave a comment.SAMER D.
The truck was as expected, easy in and out and the staff was friendly.Glen H.
This is my 2nd time using trucks from this location. It was very easy to process after hours with the key drop and photo uploads for quick transaction. I will continue to use U-Haul in the futureKenshias H.
Expensive. 11 miles of travel cost me $62 In a Van. Haha.Sanjaya K.
Customer did not leave a comment.Chance D.
Customer did not leave a comment.adam K.
The owners are really welcoming and make the experience enjoyable. Will definitely rent from them again.Tiffany M.
Customer did not leave a comment.James S.
Customer did not leave a comment.Leroy M.
The service is excellent. They person that assisted me was very helpful and kind. She had to wait on me for some additional documents and she did. I highly recommend this location.Tramaine R.
Let me start by saying there was no hand truck on the truck or available to rent and I was charged for gas after returning the truck with more gas than it had before I left the shop.Darius P.
Deb and Larry are GREAT!!! Very personable, kind, and genuinely welcome people into their location. My only recommendation for customers is to verify the mileage on the initial receipt matches the mileage actually displayed on the odometer prior to leaving the property instead of assuming it's identical. I verified the gas was identical and looked at the mileage on the truck but neglected to make sure the mileage on the truck matched the actual form...I won't make that mistake twice. Despite that discrepancy, I very much recommend this location.Ebonie C.
Very friendly, great customer service as alwaysPatricia P.
Friendly and cheerful staffJazmin M.
Customer did not leave a comment.Tracy D.
Customer did not leave a comment.randolph T.
Customer did not leave a comment.Robert M.
Customer did not leave a comment.ALMA N.
Drop-off was fine.Sonja E.
Customer did not leave a comment.Stephanie F.
EDIT: After I wrote my review from 7/14/23, the man running the location (Larry) texted my cell phone with this message: "I read the review you left. I'm very sorry if I offended you. Unfortunately, I do not remember you and I do not remember what I said to you" I thought it was incredibly inappropriate (and creepy) that he texted me and consequently I do not recommend this location. Original review: The rental itself was wonderful. So simple and helpful! I didn't enjoy my experience with the man running the location. He was sarcastic, overly divulging and belittling. At one point, he said the classic line meant to absolve inappropriate talk: "You know I'm just messing with you, right?" I don't come to uhaul to be "messed with." I come to have an efficient, professional experience and I don't feel like I received it this time.Alexis A.
Customer did not leave a comment.SUSAN N.
Customer did not leave a comment.Heida S.
I forgot her name but the clerk was so friendly and knowledgeable. Thank you for making my day great!Aleeshah S.
Customer did not leave a comment.Chretienne K.
I dropped my rental off on a Sunday so no one was there to assist but it didn't look clean at all.Jo W.
The Owner's of facility are super friendly, knowledgeable and respectful. I would highly recommend this facility to anyone in my area who needs to rent a U-Haul. The location is very convenient and parking lot is open for late night drop offs.Sandra R. D.
They are very nice and gentle people I think they're real couple working together both are senior citizens wish them safe and healthy life for rest of their livesAsm A.
First time at this location. Equipment was well maintained and staff is courteous and professional. Thank youIngrid O.
Customer did not leave a comment.carter M.
Customer did not leave a comment.Trina C.
AC was nice. (:Xavian W.
Dropped off and never heard from them. Called left a message. Waiting for call backComondia H.
Customer did not leave a comment.Darrell M.
The process was quick and smooth. No issues whatsoever with friendly service!!Jennifer M.
Extremely friendly staff I would recommend these guys no matter what loved working with them they made the whole thing so easyJEFFERY N.
The whole experience was greatBryon B.
Customer did not leave a comment.kevin A.
Customer did not leave a comment.GEORGE M.
Customer did not leave a comment.ALFRED M.
I didn't have any problems.Andrea M.
Staff was friendly and greatDandrea S.
Perfect everything!Scott H.
Customer did not leave a comment.thomas P.
Customer did not leave a comment.Lawrence L.
Good service. Only issue was they added $20 cdw fee which I didn't want or approve. I should have insisted on paper copy.Jeffry B.
Customer did not leave a comment.Spencer G.
Forgot car keys in uHaul after dropping off the U-Haul keys in the box. Called the store since nobody was there and after several attempts they answered only to let me know they were done for the day (at 1:00 pm when they have a sign saying they are open until 4:00 pm) and couldn't help me until the next day. Had to pay for an Uber to go home.alfonso A.
Very friendly and helpful and I would use your service againTamara R.
Customer did not leave a comment.Joseph S.
Customer did not leave a comment.ARMANDO C.
Great customer serviceElliott F.
Customer did not leave a comment.Blessing F.
Customer did not leave a comment.Crystal M.
The staff at this location is excellent. Reminds of his w customer service use to be. Wonderful people.jennifer K.
Customer did not leave a comment.Erik S.
Customer did not leave a comment.Carlos A.
Customer did not leave a comment.James B.
Customer did not leave a comment.Deon P.
Customer did not leave a comment.Thomas W.
Customer did not leave a comment.YOUSSEF J.
Spectacular customer service from the couple that operate this location. Would definitely recommend to anyone nearby.Chad H.
A wonderful experience, this is my secon9r third time renting from them, and they have always been amazing they know me by my name. Very personable. Love it and recommend it to anyone that has moving needs.Angela R.
Customer did not leave a comment.Victor B.
Customer did not leave a comment.PAPY K.
Customer did not leave a comment.Talinia H.
Customer did not leave a comment.Lisa V.
I was overcharged.Nathaniel H.
Customer did not leave a comment.KEDAR T.
Unfortunately they had no moving pads available and stayed there had been shortages for six months.Norris K.
Customer did not leave a comment.Satishbhai P.