The employee(s) took a long time to respond to my chats and I had to call them. The keys were not in the box as instructed and I had to wait for the employee to bring them to me. This place is extremely small and not really equipped to handling large trucks. The truck was surrounded by tree branches, making it difficult for me to assess its condition. I had to pull the truck out so I could look in the back and cargo area.Richard M.
Moving Truck Rental in Euless, TX at Cardinal Towing
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Euless, TX 76040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Provide customer with cleaned out truck. Especially during this pandemic. Truck was poorly cleaned and not sanitized.arlene C.
Flexible hoursMARIA S.
Everything was great. The lady at the desk was quick and displayed great customer service.Willie P.
Agents were super friendly and helpful. I would use this location again! All I recommend is a quick cleaning of trucks before next customer picks it up. I wiped it down with disinfectant before I returned the truck I usedâ€”just felt right.Liana W.
I had to talk over the tv blaring to hear the woman who didnt get up from desk. I got charged for 9 days when i had it for 6..called cs said someone would call me...no call..never again..William B.
The lady name NiNa, who was at the counter, was not helpful at all while we were checking in. She kept talking on a phone and made us to wait forever. She didn't seem to happy working there and she resisted assisting us when our pickup time had already passed 18minutes. I even asked her politely that we were in a hurry but she gave me a look and didn't even try to answer me. I WOULD NEVER EVER RECOMMEND THIS LOCATION and Nina needs to get a proper customer service training. Hate this location and so dissatisfy with everything about the experience here.Stella O.
They added a charge for gas and I brought it back exactly as I received it. I will NEVER rent from this location againFREDRICK G.
To improve for next customer, please update web site. When I made my reservation online, I requested to have an appliance dolly and when I arrived to location for pickup, there was no dolly available. Otherwise, I was very satisfied with service.Sanessa G.
Great Customer service.margo L.
Good customer service. Keep up the good workJAMESISRAEL O.
Nothing at all. The service was wonderfulBRANDON W.
I paid for a dolly and didn't receive on and desperately needed one to move my heavy items. I am not happy.osaebba N.
Keep up the good workLeon F.
Two hours late on rental and then not given appliance dolly I reserved. I was told that it was the online booking issue you have.Darin B.
Nothing. All is greatKaren S.
They told me it would be around $80 to $85 and then charge me $100 in 25 on top of thatJacob C.
I drove 35-50 miles and was charged for over 100. I understand my mistake in not double checking mileage but I still can't be happy about being penalized $50 for not double checking their mistake . I won't be back.Kenneth D.
I booked a 15ft U-Haul 2 weeks ago and confirmed the reservation promptly on Thursday before a Saturday move. On Friday night, my husband received a notice that the pick up location moved to a U-Haul place 15 minutes further from us in Euless. When we went to pick it up at this new location, the woman spent 15 minutes on the phone answering calls for a towing service before she decided to assist the 3 customers waiting in line. Then she told us she didn't have our reservation. We drove to Grapevine (the original reservation location) only to be told that we were in fact on the roster for Euless but had been upgraded to a 20ft truck (something which was left out of the notification the night before). So, we drove back to Euless and the woman gave us the truck. Moving is tough, having to deal with this unprofessionalism made a difficult move even more difficult to deal with. Very disappointed.Volker S.
Office lady didn't process account while I was there, just put papers to the side and said good day. LolJeremy A.
Show up on time for a scheduled reservation.Damion H.
Very helpful and informative! I would recommend to a friend.Denise R.
The truck we used had mechanical issues. Sound was coming from the drive train / wheels. The front desk was friendly and professional.Esther T.