Customer Reviews for Metro Food Equipment
(U-Haul Neighborhood Dealer)

1,060 reviews

5280 Green St   Halifax, NS B2W3E6

(902) 422-1060

Location Hours

  • Mon-Sat: 10 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(902) 422-1060

5280 Green St
Halifax, NS B2W3E6

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

This location is a total dump. Garbage all over the property. No pride of ownership what so ever. Scam artists. Woman/operator blames the system and very bad uhaul organization.

Gary M. 
Rating:
5.0

Customer did not leave a comment.

YASSIN ALI A A. 
Rating:
2.0

The App didn't work but at least the live help was live and told me not to use it. Then the location mistakenly hadn't put out the key for me to retrieve the night before, so I had to wait an hour past my pick-up time hoping for the location to open on a cold covid Saturday. Worst of all, zero apology, just excuses. How rude, my money will go elsewhere in future.

Michael P. 
Rating:
1.0

Customer did not leave a comment.

Jeremy S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL W R. 
Rating:
5.0

Customer did not leave a comment.

Jaswanth K. 
Rating:
3.0

Please show all the rates. There was hidden charges I had to pay. When you book for the U haul, its says 19.95 but when you pay there is so much more added into it.

Gurkirat S. 
Rating:
5.0

Easy to drive great service. Good price on the 26 foot truck

NEFERTARI XINDEL C. 
Rating:
1.0

This my second rental from this location: the first I was over-charged for insurance and mileage, the second charged for fuel when the tank was not initially full. (It seems impossible to use 10 litres (2 gallons) of fuel for 25 km (15 miles). The vehicle was clean, the location convenient, the staff helpful - but the business not trusworthy.

Michael Y. 
Rating:
4.0

Gave me old vehicle and it got broke down in middile. Said $50 will be refunded if I don't find my vehicle at reservation start time. Charged for extra miles than what we have used. When we complaint about it. Customer care never reverted back. I would never take uhaul again. Customer service is so frustrating and not friendly

RISHI ARYA J. 
Rating:
1.0

1. The 9' van i booked was not ready, so I was given the 17' truck which was absolutely unnecessary. 2. After 2 weeks after I returned the truck, I am still waiting for my safety deposit refund.

Eonjoo K. 
Rating:
1.0

Customer did not leave a comment.

FRANCISZKA R. 
Rating:
3.0

First of all, We were not informed when we reserved our truck in Truro that we would have to pick the truck in Halifax and pay an extra $70.00 in gas. Second, we were not informed that there was a leaky roof. There was a sign that the truck was not waterproof, but the amount of water that came in was a lot and destroyed some contents. I think that someone should be aware of the leak and look into fixing it. Very upset that this happened.

robert P. 
Rating:
5.0

Better cleanup.

JEAN-RAPHAEL DAN F. 
Rating:
5.0

Customer did not leave a comment.

Devarshi Virinch P. 
Rating:
1.0

Have the vehicle and equipment I rented available and stick to the pick-up schedule.

alec F. 
Rating:
3.0

Customer did not leave a comment.

ASHLEY TAYLOR L. 
Rating:
4.0

Customer did not leave a comment.

TAYLOR MICHAEL S. 
Rating:
4.0

The virtual pickup and drop process is too lengthy. It take like 20 mins to complete all the request. If it can be streamlined by asking the license and other details before that would be great!

MANDAR L. 
Rating:
3.0

Truck was dirty on the outside, back was unlocked, and gas cap was off when I picked it up - clearly had not been checked since last user. Also I had come before during business hours to pick up supplies and nobody was there (there were also a couple other customers waiting). I would not recommend this location.

Conrad P. 
Rating:
5.0

Thank you for excellent service and a simple process of pick up and return!

Edward Lewis M. 
Rating:
1.0

Customer did not leave a comment.

JUDITH BAILEE G. 
Rating:
4.0

Customer did not leave a comment.

Andrew M. 
Rating:
5.0

The customer service was excellent. The staff is very friendly and they took care of us right away. Thanks again for everything.

YOHAN P. 
Rating:
3.0

Customer did not leave a comment.

August B. 
Rating:
1.0

This experience was an absolute nightmare. Truck wasn't ready, cops were called on us, the engine grinded for the entirety of the trip and could barely take hills, and then I was almost attacked when dropping off the truck. Will never again be a customer with your atrocious company!

Aaron M. 
Rating:
4.0

The dashboard and seats were full with dirt.

FANG-CHENG C. 
Rating:
5.0

be more upfront about the overall cost, as I had to pay upfront and then again, when I returned the vehicle.

RICK D. 
Rating:
1.0

Almost everything, and customer service is flawed bigtime. Feel like I got robbed.

KEITH EARL M. 
Rating:
2.0

Very confusing and way to complicated to check in. We wasted at least 2 hours trying to figure it out. We are Very computer and systems literate so Technology was not the problem. We were shifted from location to location and then back to the original location. Waste of time, the truck was fine. Thank you

Andrew R. 
Rating:
5.0

Customer did not leave a comment.

GREGORY T. 
Rating:
5.0

VERY FRIENDLY STAFF.

Larry Rodger S. 
Rating:
5.0

Customer did not leave a comment.

HYUNJEONG K. 
Rating:
3.0

Location is meh. Truck wasn't clean and there was garbage left inside the cab. Truck wasn't where I was told it would be doing mobile pickup.

Josh V. 
Rating:
5.0

Service was second to none, great location great staff highly recommend!

Ross M. 
Rating:
5.0

Customer did not leave a comment.

MANI KIRAN REDDY M. 
Rating:
3.0

Customer did not leave a comment.

Todd M. 
Rating:
2.0

Inside of of windshield had not been cleaned in months. Furniture pads were dirty and tamed in grarbage bags.

STEVEN JOHN R. 
Rating:
3.0

Customer did not leave a comment.

PRADEEP KUMAR C. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN T. 
Rating:
1.0

(Owner?) operator largely incompetent, poor communication skillls, poor reasoning, review of my order seemed like threats (“only 4 hours and then tou bring right back here by 2pm” in a very condescending tone), pick up took 5 times longer than it does at other uhauls or enterprise, mostly because she had personal conversation and MADE A CALL during my check my pick up. Office looked like a dump. Far beyond unacceptable

Derek D. 
Rating:
5.0

Customer did not leave a comment.

Mostafa E. 
Rating:
3.0

Dropped off after hours so not able to measure service.

GLEN ADRIAN M. 
Rating:
4.0

Nothing to add here . The -Haul rep was very helpful and offered recommendations that actually saved me money . Top Notch

CHRISTOPHER D M. 
Rating:
5.0

Customer did not leave a comment.

Jonathan S. 
Rating:
4.0

U-Haul's reservation website is horrible. You deliberately overbook trucks, and change the truck type on my reservation without telling me. You 2FA and requirement for location services make the mobile experience horrible. I tried calling the 1-800 number multiple times to confirm my reservation and complain, but no one ever answered and the voicemail was full. Instructions on self-check in were not clear. I did not get the truck I wanted.

IAN JAMES M. 
Rating:
4.0

J was very helpful in getting what I needed

James Victor H. 
Rating:
3.0

The man who served us should look up the definition of service worker because he seemed like we were bothering him and was rude .

Ari G. 
Rating:
5.0

Customer did not leave a comment.

Scott Richard P. 
Rating:
5.0

The guy was helpful. He showed around the car in detail and told which route to take which was really important.

Can K. 
Rating:
5.0

Personable, quick, efficient. Great service and great deal. Will definitely use this outlet again

Brian Joseph L. 
Rating:
5.0

I wish we had taken the gentleman's name that helped us. He was so good we asked if he was the owner! Hopefully you can figure iout who he is based on our contract. This is our third Uhaul rental I'm the last 2 months. He was clearly an excellent employee!! He was going out of his way to help us and the other customers at pick up.

Richard G. 
Rating:
3.0

Customer did not leave a comment.

Jim S. 
Rating:
5.0

Customer did not leave a comment.

DAVID F. 
Rating:
4.0

Customer did not leave a comment.

Brian D. 
Rating:
5.0

Customer did not leave a comment.

JORGE ALEJANDRO L. 
Rating:
5.0

Parking lot a little congested!!

Gregory C J F. 
Rating:
4.0

Customer did not leave a comment.

OLIVIA G. 
Rating:
3.0

Your online check in system could be better.

Ashley L. 
Rating:
4.0

Customer did not leave a comment.

Andrew V. 
Rating:
3.0

The employee I dealt with could be a little more personable.

Madeline A H. 
Rating:
5.0

The owner was truly helpful - gave me a great impression of your company. Outstanding.

Karen M. 
Rating:
1.0

Receptionist was unhelpful, location/office was extremely dirty and smelly. Do not recommend

Carole B. 
Rating:
5.0

Customer did not leave a comment.

RONALD B S. 
Rating:
1.0

Burn the dump down

Gordon Wayne B. 
Rating:
1.0

Place looks like a junk yard. Equipment was defective with a broken left tail light.

Kristofer P. 
Rating:
5.0

Excellent customer service. Easy to deal with

NATHAN JAMES R. 
Rating:
3.0

I drove the thing for less than a kilometre, was told to fill the gas if it went under 5/8 (which it didn't) and forced to go and put any gas in it at all just fir the sake of it

AHMED H. 
Rating:
3.0

Customer did not leave a comment.

William V. 
Rating:
3.0

Lady who helped me to hookup trailer is not professional enough. The twist lock for cuupler was bent from previous use. She told me it is locked but actually not.

jin M. 
Rating:
5.0

While I would recommend this site I am not as pleased with the actual truck rental. Of the approximately 12 or so times that the truck needed to be started on our trip the truck would only start about a third of the time. The other times the engine would not turn at all. We wasted hours calling U-Haul for support. At times other individuals were able to eventually get the truck to start but could not explain why. It was finally decided that when the truck is in "PARK" the gear needs to "giggled" until the motor recognizes that the truck is in "PARK" and ready to start. This took as many as 5-6 attempts before the engine would turn over. No one at the call "Roadside Assistance" call centre, which had me on hold for hours over the three days of our trip, was ever able to suggest this. In future I would hope that they will assist drivers of this truck of the need to "giggle" the gear... and then part that it works so as to avoid the many wasted hours on our 1800 KM drive..

Stevan T. 
Rating:
3.0

Searching for the truck could be easier. Doesn't much time searching many trucks for numbers they didn't have. Either put numbers on all trucks or highlight the number better on numbered trucks.

Robert M. 
Rating:
2.0

Always we have surprises with the prices. Sometimes the price paid for kilometres using the equipment is greater than the rent expected.

ANDRE LUIZ R. 
Rating:
5.0

Customer did not leave a comment.

Bruno R. 
Rating:
3.0

The individual who attended the desk when I picked up the vehicle was extremely rude and unhelpful. He was so bad that I probably won't rent from the a green Street Halifax location again

SUSAN H M. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH I. 
Rating:
3.0

Customer did not leave a comment.

Susan K. 
Rating:
3.0

The pick up location was not well looked after

Greg P. 
Rating:
5.0

Customer did not leave a comment.

MONIER Z. 
Rating:
5.0

Customer did not leave a comment.

AMY ANGELINA C. 
Rating:
4.0

Customer did not leave a comment.

Steve T. 
Rating:
1.0

Customer did not leave a comment.

bridgette C. 
Rating:
1.0

Stop charging more. The odometer rating was in miles while the person coverted the miles in kilometers to count it as miles and then converted into kilometers again which means i drove just 14 miles he charged me for 30 miles. It was 74670 miles which is something 120654 km he counted 120654 as miles. That's just stupid and i was charged extra for that.

Shlok C. 
Rating:
3.0

Customer did not leave a comment.

RYAN W N W. 
Rating:
4.0

quick easy very kind

Boyd Alexander M. 
Rating:
5.0

More details and taking care of most detail instructions and showing the customers!

SHUAI C. 
Rating:
1.0

The truck was filthy, I wasn't told the truck would be at this location. I ordered the truck at your Windmill Road store, waiting a half hour in line to be told the truck was on Green Street. When I finally got the truck it was disgusting, and the fuel gauge read 3/4 but I was told it was full. I don't think I'll be back

ANDREW R W S. 
Rating:
5.0

Customer did not leave a comment.

SUSAN RUTH K. 
Rating:
5.0

The preregistration made my Uhaul rental pick up incredibly fast. But, arrive prepared with everything you need for towing. Uhaul franchisee rent but don't operate a Uhaul Store. So if you need something they may or may not have it. Over all a very pleasant experience

Steve S. 
Rating:
1.0

Customer did not leave a comment.

AHMED MAHMOUD M A. 
Rating:
4.0

Thanks for the friendly service!

KAYLA H. 
Rating:
3.0

Customer did not leave a comment.

matt P. 
Rating:
1.0

I REQUESTED A FURNITURE DOLLY WITH MY CONTRACT UPON PICKUP IT WASN'T THERE AND THE MAN WORKING THERE WAS IGNORANT AND DIDN'T CARE . JUST SAID HE DIDN'T HAVE ONE. I SPENT OVER AN HOUR ON HOLD WITH ONE LOCATION AS I CALLED THE OTHERS IN THE AREA. POOR SERVICE ON HIS BEHALF.

BRANDON LEE DON F. 
Rating:
5.0

Customer did not leave a comment.

Satish V. 
Rating:
5.0

Customer did not leave a comment.

CATHERIN B. 
Rating:
2.0

Equipment I ordered months ago was not available. Had to take a much bigger truck which cost far more in gas and was far more difficult to drive, and only told this the night before.

Cole B. 
Rating:
5.0

Customer did not leave a comment.

DANIEL W R. 
Rating:
2.0

Can't get a hold of anyone to figure out why I was charged 90$ for renting a 9' truck for an hour.

James Harry W. 
Rating:
2.0

Customer did not leave a comment.

Ricardo Mohsen J. 
Rating:
5.0

Customer did not leave a comment.

Louis W. 
No reviews have been submitted for this location.

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