Customer Reviews for Metro Storage Express
(U-Haul Neighborhood Dealer)

9 reviews

2729 Hereford St   Saint Louis, MO 63139

(314) 732-4404

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(314) 732-4404

2729 Hereford St
Saint Louis, MO 63139

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

This was the worst experience I have ever had. I picked up the rental 10/9/21, the gas was on empty, it was dirty inside which is very scary considering we're dealing with "COVID", the price on the truck said $19.99 but they charged me $39.99. I turned the truck in that night, put the keys in the night box as instructed by the attendant but when I got my final bill it stated I returned the vehicle on 10/10/21 @3pm. That following Monday I was emailed a final bill of $174.50 OMG!! highway robbery. I called customer service to straighten this out but was put on hold several times for over 40 minutes at a time. This place is a total rip-off, I would not recommend them to anyone. One thing for certain and two things for sure, I will be reporting them to the BBB and calling the Attorney General.

Kathy S. 
Rating:
5.0

Customer did not leave a comment.

BILAL K. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
2.0

At the time of this review, this location is new to the U-Haul truck rental business. The person who checked me in had trouble navigating the computer system, but got it figured out eventually. Truck itself was fine, but the gas tank came only 3/4 full and the person had recorded it as 7/8 full.

KEVIN L. 
Rating:
5.0

Customer did not leave a comment.

David S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top