Customer Reviews for Metro Illinois Storage
(U-Haul Neighborhood Dealer)

16 reviews

422 S Madison St   Lebanon, IL 62254

(618) 537-5028

Location Hours

  • Mon-Sun: 8 am - 7 pm

Services at this Location:

Contact Us

(618) 537-5028

422 S Madison St
Lebanon, IL 62254

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 7 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

i never met the staff at the drop off location only a text message was given on the phone for instuctions

PEDRO U. 
Rating:
3.0

No one on duty to handle the reservation.

Jon O. 
Rating:
5.0

Customer did not leave a comment.

carla N. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

NA

Phil G. 
Rating:
1.0

Customer did not leave a comment.

Dave K. 
Rating:
5.0

I put in almost a half a tank more than what I received which costed me about $50, and yet they charged me an additional $6 for mileage. Should have been called a wash. Next time I will make sure to just put the bare minimum in or syphon out the extra. Very disappointed in uhaul.

sarah J. 
Rating:
3.0

Customer did not leave a comment.

Bruce S. 
Rating:
5.0

Customer did not leave a comment.

Lisa S. 
Rating:
5.0

The Manager, Michael, was exceptionally helpful.

GABRIEL A. 
Rating:
5.0

Customer did not leave a comment.

Noriko K. 
Rating:
2.0

No blankets where I picked up truck. No blankets at 2nd location. I had to drive to 3rd location to get blankets. No copy of contract. It took 45 min. to pick up truck.

Gerald T. 
Rating:
5.0

Nothing, very easy, very convenient and cant believe I havent moved using uhaul before now. I will from now on.

ANGELA S. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
4.0

Staff (Mike) was helpful and friendly, however, the locations street address in very difficult to find and signage for U-haul is difficult to find as well. Otherwise excellent experience all around!

Darlene S. 
No reviews have been submitted for this location.

Additional Services at this Location

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