I had reserved a 20' truck and furniture dolleys a week in advance. Neither the 20' truck nor the dolleys were available at the time of pickup. Poor scheduling on the part of UHaul. Ace employee assured me a 20' truck was available at another location nearby. There was no 20' truck at the location nearby.
Nicholas G
Ace Hardware Of O Fallon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in O Fallon, IL 62269
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkTruck had no headlights had to drop off with no headlights
REGINALD wStay like you are! Good customer service is rare. You all are above the norm.
Rosiland RA very positive experience... THNX!!!
Dale RDrop off with the app was easy and thorough. Was glad I was able to drop off at my local Ace Hardware that I am regularly already at.
Jason M