Customer Reviews for MGM Auto Repairs
(U-Haul Neighborhood Dealer)

36 reviews

1019 E State St   Cassopolis, MI 49031

(269) 445-2910

Hours

  • Mon–Fri
    8 am–4 pm
  • Saturday
    8 am–11 am
  • Sunday
    Closed
Special Operating Hours
  • 11/26/2022: Closed

Services at this Location:

Contact Us

(269) 445-2910

1019 E State St
Cassopolis, MI 49031

Services at this Location:

Hours

  • Mon–Fri
    8 am–4 pm
  • Saturday
    8 am–11 am
  • Sunday
    Closed
Special Operating Hours
  • 11/26/2022: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

RICHARD M. 
Rating:
1.0

Kim acted like it was a inconvenience for her to try to rent us a vehicle. Was not friendly, another gentleman kept showing her what and where to enter the information at on her computer… when I followed up on the return, and asked if everything was satisfactory to them. That it was returned in the same condition that we received it, except we filled the tank up. Immediately she said, well you won't get paid for it. I told her, I didn't say I wanted to get PAID for returning it with more gas than what in it when we received the vehicle. I was letting her know, that that was the only difference in returning the 10” truck…. Then I asked for a paper printout for my sister, as she had paid for the rental and wanted a copy for her credit card. Kim said, you'll get the final charge on your email… I went to my vehicle and called Jacob (area representative), told him in no uncertain matter my displeasure with Kim at MGM.. I went back inside, as Jacob was calling Kim and told Kim if our conversation on wanting a paper copy. Kim asked Jacob HOW DOES SHE PRINT ONE OFF!!!! Why didn't Kim tell ME that she didn't know how to use her computer to print a copy!!!!! I would have came back when there was someone available who knew how to…….. I WILL NOT RECOMMEND THIS LOCATION TO ANYONE…. Kim does NOT have ANY PROFESSIONAL SKILLS…

BRENDA G. 
Rating:
5.0

It was a delight working with these people

William R. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Friendly and helpful staff. Thanks!

Kevin G. 
Rating:
5.0

Topnotch company made experience easy will recommend

Bob M. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Great, in and out without delay.

Todd B. 
Rating:
5.0

Customer did not leave a comment.

KEVIN O. 
Rating:
1.0

Customer did not leave a comment.

Rachel P. 
Rating:
3.0

Ensure the equipment is inspected prior to renting to customers. Staff was very friendly and helpful. However, trailer equipment was not safe to rent to customers.

Jefferson C. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
3.0

Customer did not leave a comment.

Bruce S. 
Rating:
5.0

The truck needed an alignment when I picked it up and also the driver side door would not close properly. Was still able to use the truck and my moving experience was great! I always use Uhaul.

Taylor T. 
Rating:
5.0

Reduce prices.

Robert D. 
Rating:
5.0

UHAUL has GREAT employees- you need more small trucks!!!!!!!!!

Susan H. 
Rating:
5.0

Customer did not leave a comment.

AUSTIN KEITH-DAV Z. 
Rating:
3.0

Customer did not leave a comment.

EUGENE ARTHUR M. 
Rating:
4.0

Good job guys

mike S. 
Rating:
5.0

Customer did not leave a comment.

JAMES R. 
Rating:
5.0

The truck was very well maintained, however the cab was full of dog hair and it smelled like a wet dog. Once I opened the windows it cleared out pretty well. However, the truck was very nice especially the cruise control was very handy.

Michael L. 
Rating:
3.0

Customer did not leave a comment.

FILIBERTO A. 
Rating:
3.0

I can't believe that in 2021, a business still allows employees to smoke inside. The office was like walking into an ashtray.

michael P. 
Rating:
5.0

Customer did not leave a comment.

Brian L. 
Rating:
5.0

Customer did not leave a comment.

DENISE LEA D. 
Rating:
5.0

Customer did not leave a comment.

DAVID WILLIAM H. 
Rating:
5.0

Everything was great

CATHERINE ANN J. 
Rating:
1.0

No, not a overall good experience! They made it very difficult and than overcharged me from original reservation of $159 to $321!

DOUGLAS R W. 
Rating:
5.0

Free coffee and donuts.

charles S. 
Rating:
5.0

Please remind customers to use the App when doing a remote pickup..,possibly a text message on the day of pickup reminding people to use the app for remote pickup and providing a live-person on the phone in the event the consumer needs advice?

Michael A C. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN C M. 
Rating:
5.0

Everything went smoothly. I wiped entire cab, seats, steering wheel, and floor with clorox disinfectant wipes to make things cleaner for everyone. Thanks again

Relonda W. 
Rating:
5.0

They were very nice and helpful. They helped me pick the right unit for my needs.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

mike C. 
Rating:
3.0

Told me I was not going to be charged extra money and was as soon as I walked out the door!!!

Victoria D. 
No reviews have been submitted for this location.

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