Customer Reviews for Miami Valley Barns
(U-Haul Neighborhood Dealer)

35 reviews

7435 SR 309   Galion, OH 44833

(419) 462-5837

Location Hours

  • Mon: Closed
  • Tue: 11 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 11 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 12/22/2021 - 1/1/2022: Closed

Services at this Location:

Contact Us

(419) 462-5837

7435 SR 309
Galion, OH 44833

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue: 11 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 11 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 12/22/2021 - 1/1/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

STANLEY S. 
Rating:
5.0

Customer did not leave a comment.

Matthew W. 
Rating:
3.0

Dropped truck after hours, Had trouble using website to check in truck after using truck 6 hours. Called 800 number to get help checking in truck and was on hold over an hour. Drop off location charged me $20.00 for after hours fee.

robert R. 
Rating:
3.0

Improve the return process for after hours. The 1(800) 468-4285 to get help on returning the trailer NEEDS help. 1) we had to wait for 64 minutes to get the system to call us back, when it did, we went through the system prompts, the system stated your next in the cue, THAN DISCONNETED. So we called back, a 77 minute wait to have the same thing happen, DISCONNETED. We tried to use the location return process on the uHual.com website, we signed in to our account, clicked on the trailer return, clicked on the Aa beside the web address, than Web Location tab, than on the Allow (My Location) but still got the the following" "We were unable to determine your current location. Ensure location service is turned on in your mobile device settings for the browser you are using and try again" WE got this message about 5 times, than tried to call the 1 (800) number with no success, Thanks Kenneth Jones 419-410-3911 kenjones2444@gmail.com

KENNETH J. 
Rating:
3.0

Not open every day

Elwood G. 
Rating:
3.0

Customer did not leave a comment.

THOMAS A. 
Rating:
5.0

The staff was very polite and helpful. Great location and access. The trailer was perfect for what we needed.

albert A. 
Rating:
2.0

Customer did not leave a comment.

matt S. 
Rating:
4.0

Just stay the way you are

MATTHEW L. 
Rating:
3.0

The lock box should be on the same side of the building as the trucks.

Kelly S. 
Rating:
4.0

Customer did not leave a comment.

Bailey F. 
Rating:
4.0

I had a hard time with the hours open/available, but that is a ME problem, because I could have chosen another site. 10/10 seriously, they were awesome even though I was kinda a butthead.

IVY D. 
Rating:
5.0

Customer did not leave a comment.

samuel M. 
Rating:
5.0

Customer did not leave a comment.

TERRY F. 
Rating:
3.0

Customer did not leave a comment.

KAROLE H. 
Rating:
5.0

Customer did not leave a comment.

Stewart C. 
Rating:
5.0

Customer did not leave a comment.

Valerie G. 
Rating:
5.0

Customer did not leave a comment.

stan G. 
Rating:
4.0

Customer did not leave a comment.

Steven W. 
Rating:
4.0

Dropped trailer at night. Easy location to get in and out of.

CALE K. 
Rating:
3.0

Customer did not leave a comment.

Gregory T. 
Rating:
4.0

Customer did not leave a comment.

james K. 
Rating:
5.0

Nice people great job

Kevin M. 
Rating:
3.0

Customer did not leave a comment.

Cynthia McGeehan M. 
Rating:
3.0

your website sucks spent an hour trying to return truck would not download pics

daniel S. 
Rating:
4.0

Customer did not leave a comment.

Tim C. 
Rating:
2.0

I spent 45 minutes on hold because the GPS said I couldn't continue because I was not at the correct location and I was sitting right in front of the truck. Then I was charged for gas after I returned the truck with more gas than it had when I picked it up. Moving day stinks and Uhaul made it worse.

Crystal S. 
Rating:
1.0

Terrible. Could not find the drop off box and customer couldn't tell me where it was. The area was over grown and dark.

Austin B. 
Rating:
3.0

I am very unhappy with the computer 24 /7 not working correctly, leaving me without a truck and unable to get the website and app to work. It took the owner of the location to physically come out and fix the problems. I returned the truck within 4 hours but could not use the app once more. I will never use your company again. I am waiting to see how many errors appear on my bill. I expect the un needed charges such as having to use a 15 foot truck instead of the 10 I was promised, I should not have to pay that extra 10 dollars. Plus I do not expect the 20 dollar fee for not using 24/7 to say when I returned as it does not work. I have a screen shot to prove it. None of this is the locations error nor was it mine. Please contact me as this needs to be resolved and quickly.

Ellis B. 
Rating:
4.0

Customer did not leave a comment.

Ken B. 
Rating:
5.0

Quick and they answered all the questions I had

Justin B. 
Rating:
4.0

Customer did not leave a comment.

kimberly J. 
Rating:
5.0

Very nice staff. I recommend

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

Patricia T. 
Rating:
3.0

Customer did not leave a comment.

Brenda B. 
No reviews have been submitted for this location.

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