Miami Valley Barns
(U-Haul Neighborhood Dealer)

Rating:

4.0

Dropped trailer at night. Easy location to get in and out of.

Rating:

5.0

Nice people great job

Rating:

3.0

your website sucks spent an hour trying to return truck would not download pics

Rating:

2.0

I spent 45 minutes on hold because the GPS said I couldn't continue because I was not at the correct location and I was sitting right in front of the truck. Then I was charged for gas after I returned the truck with more gas than it had when I picked it up. Moving day stinks and Uhaul made it worse.

Rating:

1.0

Terrible. Could not find the drop off box and customer couldn't tell me where it was. The area was over grown and dark.

Rating:

3.0

I am very unhappy with the computer 24 /7 not working correctly, leaving me without a truck and unable to get the website and app to work. It took the owner of the location to physically come out and fix the problems. I returned the truck within 4 hours but could not use the app once more. I will never use your company again. I am waiting to see how many errors appear on my bill. I expect the un needed charges such as having to use a 15 foot truck instead of the 10 I was promised, I should not have to pay that extra 10 dollars. Plus I do not expect the 20 dollar fee for not using 24/7 to say when I returned as it does not work. I have a screen shot to prove it. None of this is the locations error nor was it mine. Please contact me as this needs to be resolved and quickly.

Rating:

5.0

Quick and they answered all the questions I had

Rating:

5.0

Very nice staff. I recommend