I paid for a dolly and did not receive it. I would like my money back.hailee B.
Customer Reviews for Miami Window & Supply
(U-Haul Neighborhood Dealer)
Miami, OK 74354
(Dealer gone for lunch from 12pm to 1pm daily)
Services at this Location:
- Mon-Fri: 8 am - 4 pm
- Sat: 8 am - 12 pm
- Sun: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They go to lunch 12-1 fortunately he came back earlyCarrol F.
Customer did not leave a comment.Jeffrey S.
had excellent servicemarshall S.
Miami window and supply staff is so friendly and helpful. They did a great job.Emily P.
Customer did not leave a comment.MAX D.
Customer did not leave a comment.Jackie V.
Couldn't find anything different and everybody's friendly everything went smooth thank youKevin D.
She was very helpful. Got me in and out quickly. Parking is really cramped so if you're not good with backing trailers may want to find a different locationJohn S.
Customer did not leave a comment.Ashley M.
The U-Haul app was difficult to utilize. Took several attempts to get it to work. I had to call customer support to get it to work.Michael R.
Customer did not leave a comment.Roy B.
Customer did not leave a comment.Jerry N.
Customer did not leave a comment.Haydenna R.
Arrived at the appointment set by u-haul on-time. There was nobody there to help me. Set in the sun for two hours while a good u-haul location helped me. Truck was parked in a place where it was almost there impossible to access. After 2 hours finally was able to receive the keys. Horrible experience.justin C.
My experience was great, I can't think of anything to make it better. The worst thing was I didn't realize I needed to take pictures to return the truck. I locked the doors so couldn't get good pictures, I'm sure it was written somewhere but I missed it. Staff was awesome! She was very friendly & helpful!Amy B.
First of all make sure they know they have to be able to verify their location in order to pick up the truck after hours. Secondly, staff needs to be incredibly more thorough in inspecting the trucks fuel levels when they check them back in as to not cause unnecessary chargers. Also, be more prompt in giving refunds. I've waited weeks to get refunded unnecessary charges. On top of the trouble I had picking the truck up and being overcharged. I'm entirely disappointed in my experience and will not recommend uhaul to anyone ever.Martin G.
You could not leave us stranded on the side of the road for hours.Robert K.
Customer did not leave a comment.ALLEGRA O.
I got a online contract, but at the location it could not be brought up for records. I paid cash at the location on a new rental other than the one I made at the Sign Co. in Miami, Oklahoma. I dont want to see a second charge from the online rental now, because it apparently never happened according to the UHAUL computer system.James G.
The drop-off location was fine, very nice people. U-Haul just sucks though - not enough equipment at my departure location, had to drive 150 miles just to get a trailer!Sammye C.
Would have been nice to have suggestion lists like the pick up site had, packing tips, etc.Gloria S.
I was extremely nervous about pulling a trailer. Wendy went out of her way to calm me and put me at ease. She and her husband are wonderful, helpful individuals.heather H.
The total mileage fro 2627 w Skyview Ln Cleveland Oklahoma to Miami Oklahoma is 106 miles which I drove directly non stop. The mileage fro Sheridan Rd Tulsa to the Cleveland Ave address is 31 miles. So I suspect there is a 50 mile error in recording the mileage at the drop off location. Please verify and correct and refund 22.00 to my credit card.Jon W.
Customer did not leave a comment.Ferman S.
Was quick and easy.Ty R.
Very helpful!Mark W.
When trailer was delivered, I indicated there was a problem with the hitch. He didn't seem to care and to my knowledge didn't do anything to fix the problem. It was very difficult to latch down.ron S.
Customer did not leave a comment.Timothy P.
Was very nice and helpful in resolving conflict with pick up location!Robert J.
Customer did not leave a comment.Jordan P.
Person was there to meet me, helped unhook and inspect the trailer. Friendly and helpful.Allen S.
The pickup place needs to have a bigger surplus and easier place to pick up trailers. Overall it deserves an A+Jordan P.
It was a very pleasant experience. Very nice and helpful.Martha J.
Customer did not leave a comment.Tracy L.
Customer did not leave a comment.bobby M.
Wendy did a super job with drop off.Mike G.
Great people. Very helpfulnick F.
Customer did not leave a comment.Dustin S.
Customer did not leave a comment.Lori B.
Customer did not leave a comment.Layton L.
Nothing, Wendy took care of us greatly both times. We would highly recommend this location.Anita T.
The truck rented to me was poorly maintained. The truck drove like it had square wheels. The truck ladder did not working or sliding correctly.BECKY B.
Customer did not leave a comment.shane F.
I was quoted one price when I made the reservation, then was charged nearly double when I picked up my rental. I was told it was because it was a "one way rental". They knew that when I made the reservation, yet was still charged almost double at pickup.Scott W.
Great service! I wouldn't hesitate using them again, no problems with service or usage of the moving truckRobbie Q.
Very friendly and helpful staffKevin M.
Right turn signal and break light did not work on car dolly.walter V.
Fast, convenient, and easy. I would definitely go back.Matthew L.
The 24 hr truck share pick-up program did not acknowledge my reservation number and keys were not where I was told they would be. Waited over an hour for access to the truck. Not cool.Kelly J.
Thank you for a fast and efficient experience. Customer service here is fantastic!!Stacy W.
Nothing was this locations faultAnthony R.
David was great! Helped over the phone and in person. Will definitely recommend and use again.Jason C.
Customer did not leave a comment.
Didn't offer to close contract just wanted to put keys in drop box.James P.
Customer did not leave a comment.Terry B.
Customer did not leave a comment.Dennis B.
Your drop off location broadway Edmond OK charged me for an extra day. I was a day earlyLARRY E.
They were a breeze to work with. I'd have no problem recommending them.Dennis B.
Customer did not leave a comment.Terry B.
Customer did not leave a comment.Sammye C.
Customer did not leave a comment.Terry C.
Every happy with their services.STEVE B.
Good service great people.STEVE B.
I liked the services.STEVE B.
Great service and kind folks.STEVE B.
Customer did not leave a comment.STEVE B.
Very helpful, great service.STEVE B.
Customer did not leave a comment.Tammy B.
The truck was reserved for 10 am. The truck wasn't there until 12:30 pm. I asked about the dolly that I had paid for and was assured it was in the truck. When I got the truck home to start moving, there was no dolly. I then had to find another dolly to rent because this off was already closed for the day.Richard J.
Need people that know how to do there jobJoe M.
Customer did not leave a comment.John M.
Customer did not leave a comment.Wayne N.
Customer did not leave a comment.Robert M.
Customer did not leave a comment.Sherry M.
Check the electrical system before customer leaves with trailer. We drove until nearly midnight without "TAIL LIGHTS". Discovered it after driving several hours after dark and then drove the last couple of hours with the 4-WAY FLASHERS, as the brake and directional lights did work, which I had personally checked before leaving home that morning in the daylight.Neil P.
This was my FINAL destination. Original reservation dispatched me to a business not even OPEN on Monday! service was great once finding my way to Miami Siding.duane K.
Customer did not leave a comment.James T.
Customer did not leave a comment.Merle Todd D.
Customer did not leave a comment.Jerry E.
Customer did not leave a comment.Tim C.
Customer did not leave a comment.Trula H.
Customer did not leave a comment.Tommy K.
Customer did not leave a comment.Dustin D.
Customer did not leave a comment.julian A.
Customer did not leave a comment.Daniel M.
Customer did not leave a comment.Craig B.
Customer did not leave a comment.Kenneth F.
Customer did not leave a comment.Jacob W.
See comments above - hill, limited staff and parking,Robert L.
Nothing, excellent service, very helpful!cynthia C.
Outstanding service and friendly assistance. This will be my first stop going forward for rental services.ROBERT S.
Customer did not leave a comment.JOHN M.
It was a great experience, easy to secure, the maanger was friendly and helpful.STEVE B.
Customer did not leave a comment.Mike S.
Customer did not leave a comment.Martin D.
Our truck did not have a padlock on the back, so we felt had to keep an extra eye on it when we had to stop for meals and things. Otherwise, everything was great.Mark B.