Awesome experience.
Richard W
Customer Reviews for Mid Florida Electric
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I don't like to give negative comments but your office could use an overhaul or cleanup.
LINDA MVery friendly and helpful and a pleasure to work with. Will use them again.
Benjamin SI did self check out on the app and returned the keys to someone inside
Karen AGirl in office very nice
VOLA CCourteous, professional, and friendly service received. No improvements necessary.
Ann MNo improvements needed, the location, the box truck, and the service was excellent.
Nicole RNothing everything was ready To go
TEDDY QPick up experience was excellent. Customer service was very friendly & knowledgeable.
Frederick Hiv'e used U haul several times in last years always good experience and reasonable
Max WThe lady's name is Pam does a excellent job
TOM PNothing keep as is superbly done
WAYNE HMy experience was excellent
Anthony WThe experience working with this location was absolutely perfect. Very professional and attentive. Will definitely rent from the in the future!!
William MThe lady that help me was very pleasant and helpful.
Jill SThis location is excellent. Helpful and knowledgeable about all the equipment.
Michael MStaff was friendly and helpful.
Michael Mperfect the way it is!
Joe MVery helpful staff
JIMMY AN/a
Alonzo ENo improvement needed
Joedene TGreat people, Pat will do the impossible to help out!
Michel EThe service was awsome. The customer service was very very nice.
Lewis WOutstanding service
Jeffrey BMy scheduled rental period was for Monday to Monday. When my use changed I was a bit disappointed that they were only open until noon on Saturday and not at all on Sunday. They were very cordial and understanding but it still cost me more than it could have.
Robert GThe women was very friendly. The drop off was about five minutes and she backed me in where she wanted it
Rockie MAfter telling me I could drop off the trailer by 5 p.m. I was still charged an extra day for bringing it back approximately 45 minutes late. They could have used that trailer that same day immediately. Very disappointing I believe you should refund my day's pay.
WILLIAM UTwo pieces of equipment were placed on 2 separate contracts. A little confusing.
David HWe weren't given a key for the cab if the truck. This was a little stressful. Everything else was fine.
Ralph BWas taken care of thanks for all the help
Robert MTrailer came off the ball 30 miles after having it installed by Uhaul at about 45 MPH. Safety chains were not installed properly either. Lucky no wreck or damage to my vehicle, but did damage some of the cargo I was transporting. What you can do to improve service is to make sure your installers take a training course and become certified before they are allowed to hookup or work on Uhaul equipment.
James DEverything was good
Jerry RVery good! Will use again soon. Thank you
john BThe new owners of this facility have a secretary who went above and beyond learning how to rent me this truck. A hearty thank you to her. And thanks to Paul the district manager who was there teaching the new owner how to properly check the truck back in. What a smoothie transaction!
james C