Customer did not leave a comment.
Calvin C
Customer Reviews for Mid State Golf Cars LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very fast and efficient; friendly. Great location.
Christine FThe truck was not cleaned in the cargo area. The truck was so loud you could not here the radio and needed hearing protection to drive it.
Kevin MThe equipment was definitely clean but something was for sure wrong in the engine or something because it was so overwhelmingly loud like parts were missing or something. The engine light was on when I got in it to start driving. It wouldn't drive over 55mph and had difficulty accelerating. It probably needs a tune up or some work done. The team and the staff were incredible and this won't deter me from renting from this location again--I know it's just an equipment thing and sometimes equipment just needs a tune up.
Kelsey PThe people at u/-1_1aul -were- reat. Very helpful
tonya rNothing at all The people were really friendly, helpful and courteous.. I will definitely use them again
ANGELA LNovember 2024 1st Rental Took 3 minutes to check truck in. Clerks were fast, excellent communicators and very nice! Location was very easy to find. 2nd rental return was as great as the first. Again 3 minute return no issues at all with great customer service.
SPENCER PThe young guy who was supposed to make sure the tow dolly was in working order saw a problem with the wheel webs and kept it to himself. We were a full day behind because of his decision. I had to call corporate to get it fixed. This could have cost lives!
DONALD RVery quick and easy pickup and drop off. No waiting and no problems using the online reservation service.
James JNot the person helping us. She was Learning . I was disappointed that Truck was dirty inside and only 1/2 tank of gas. Usually previous rentals are clean full of gas.
SANDRA PTHIS BUSINESS NEEDS TO BE SHUT DOWN. THEY NEVER ONCE INFORMED ME THAT THERE WAS NOT AN AFTER HOURS DROP OFF. I MADE 2 ATTEMPTS TO RETURN THIS BEFORE IS WAS DUE BACK - ONLY TO FIND OUT ON THE SECOND TRIP THAT THEY HAVE NO AFTER HOURS DROP OFF. I RECEIVED INFORMATION ON U-HAULS WEBSITE GIVING ME INSTRUCTIONS FOR DROP OFF. MID STATE AND UHAUL NEED TO GET ON THE SAME PAGE. I AM BEING CHARGED AN EXTRA DAY BECAUSE OF THIS ON TOP OF THE EXTRA MILES - WE HAVE NOW HAD TO MAKE ANOTHER TRIP TO RETURN THE TRUCK. I WILL NEVER USE THEM AGAIN!
DEBORAH SEasy pickup and drop off. Used a 20’ truck which was new and very clean
Mark CHelpful staff. Truck in good condition
LEWIS LNothing, y'all was very kind and helpful
DAVID WQuick check in and service.
ROGER SEasy to rent by phone Friendly people to help for pick up
RACHEL NGreat experience
Ricardo CEverything went well. I haven't rented a U-Haul before but it was easy to pick up and return and the equipment was easy to use.
KAYLA TWas professional and polite, and funny.
Michael FVehicle was maintained well but not clean. Old sweat still present on seats and some spilled drink on the seats.
Eric LPlease give the totally price with taxes before picking up
Tiffany WThank you for providing a truck to help me remove by personnel items from my wrecked travel trailer and truck, and take my items to storage.
Deborah IFast and reliable service
Jarrod GKind, friendly, and professional! Great experience!
Tim EThanks great service!
Virginia PLeave gate open to turn in rentals after hours
John BRent equipment that is in good driving condition.
Virginia HCustomer service is great!!!
dashaun mVery nice people and uhaul location
Martin WPolite and professional stafff , quick service
Ashlyn MGreat staff. Turn in smooth.
Mark NTo make sure that when a customer sets up a rental and picks a location that a truck will be there and on hold for them. We ended up getting a phone call on the day before saying that a truck was not available at the location, therefor we got assigned a location that was miles away from the location needed. When we got to that location there was not the size we had requested and had to travel another 30 miles to another location to get the correct truck. The only thing that was done was more miles added and still not enough to cover the actual miles. We ended up having to pay extra. Nothing was ever offered to cover all the extra miles that we had to drive out of our way to finally get to the van and back to where we picked up the load.
CHARLES QThere was a dent in the passenger door on pick up, I tried to upload a photo, but the system just did not work. I did make a video of the entire truck, that included the dent. It was noticeable but had not impact on the vehicle.
Thomas LGreat friendly fast efficient customer service!
brittany rThe trailer had a bad tire (out of balance) or bad wheel bearing. Surprised previous user did not notify them at previous drop off. Very nice people at pickup and drop off location. They are now aware of the issue.
James BI was told the facility would close at 2pm on 10/7/23, the date the equipment was picked up. The equipment was back at the facility at 12:54pm but the facility already closed. I attempted to call and resolve the issue but no one answered and no one ever returned my call. I would not recommend this place to anyone to rent equipment.
Nicolas MNothing
Angala MLeah is Awesome
Leah BI love uhaul. They have always come to my rescue when I need them and it does not break the bank.
Angie LEasy and affordable. Very good service
Kevin TThe girl at the desk was super!
Lillie S