The at the location was very friendly and helpful
Kelvin H.
Customer Reviews for Midgard Eastanollee
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
UHaul did not have furniture pads as I requested and paid for.
Gary D.Without additional suggestions. Have used you before and will again in next few months
RICHARD E.Uhaul should look at gas level returned and waive minor mileage overages….. in my case i was 3 miles over but returned truck w more gas than when i picked it up
Allen J.Employees are friendly and quick.
Robert P.Get manager at this located she was very friendly and she helped me in every way
Steven S.Steve at the front desk is awesome to work with.
scott E.Thank you for being available and professional.
Delicia H.Very pleasant person to deal with
Erick R.The staff was very friendly and easy to work with!
Anna R.Service was great!! Very convenient since we already had our furniture in storage there.We moved our furniture from our storage unit and was offered water to stay hydrated and was asked to let them know if we needed anything. Very courteous!!
Mike B.The gentleman and lady were professional and disturbed with the whole situation and alarmed at the unsafe trailer and utter negligence of the uhual attendant that put us in danger!
Benjmen M.The price I got said 127.55 but was charged 135.39... Pricing needs to be right...
John M.The rep needs to have some flexibility to do what is right for the customer.
JAMES D.The people at Midgard were wonderful and the truck did great. I will be making a 650 mile move soon and would love to use them again if possible.
Brian M.Incredibly difficult to get out of there pulling anything if you aren't used to it.
Brook L.Change the phone app so an account isn't required for after hours drop off.
JONATHAN W.Nothing! Ready as promised and great service out and in.
Howard M.Great! only place open and answering phone on holiday weekend
Glenn L.Great experience at pick and drop off locations.
SYED H.The gentleman who came out and set us up for our trip was the same who greeted us when we returned. Caring individual represented the UHaul company well A+. Even took intrest in what we had purchased and looked at some pictures Model A 1930. My husband and I have pulled many a trailer this one was excellent! the breaking system was great! will use you again thank you for your quick service in having us set up and on our way.
RICHARD E.The cab was dirty, it really needed a good sweeping otherwise my experience was without question wonderful, verrry pleasant and friendly. I would recommend you to anyone with pleasure.
Richard D.I had a guaranteed pick up and originally ordered a 20' truck. I was upgraded to a 26' truck. When I arrived at Midgard I was told there was no truck as the one they had was damaged and couldn't be released. The manager did find another truck and was able to transfer it to me. The wait was longer than it should have been but he did the best he could with the circumstances he was provided. U-haul needs to improve its communication as this could have been avoided if I had received notification prior to my arrival there was a truck issue.
WILLIAM H.Stephen Noel was amazing! He was knowledgeable and helpful and I would highly recommend everyone in the area to rent uhauls from Midgard!
CARTER D.Alice was wonderful! They were very helpful and friendly.
Allison R.Alice at Midgard Eastonelle has always been very helpful to us. She goes above and beyond to help her customers.
SYED H.