Nothing everything is good great fast service. You can pick it up asap
Egeria W
Customer Reviews for Midgard Self Storage Bluffton
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing needs to improve everything was excellent. Representative was courteous knowledgeable and efficient. Premises where clean had a great experience.
PANAGIOTI PGreat customer service!!
WILLIAM RThe best!
PHILIP CStaff on site was helpful and nice. They made this a pleasant experience. Disappointed they only had "Local" trucks since we wanted to drop off at the destination....cost us an extra 2 hours, but that's not the worst thing.
HOWARD BMidguard should have training on how to handle VIP credits
BRIAN VThey should make it a habit of checking the running lights on the trailers. As all other systems were checked hazard, turn signals, brake lights, all work i was pulling the trailer to my destination and we hit bad weather i had no running lights it was an uncomfortable situation finding out that the actual running lights didn't work
ALEJANDRO MN/A
LEROY MThe rental was painless and the transaction was quick. Highly recommend this location.
Robert KFriendly people were here. I had a pleasant experience.
Debra LThe young man who waited on me at this facility? made this whole process as easy as it could be very knowledgeable very polite sociable just overall good person. Can’t thank him enough. I actually use this facility before and I believe I’ve used him before there. Also, he’s a great asset to your company.
ALLEN DTruck was filthy front and back!!
DONNA MGreat service & seamless process We LOVE U-Haul
BRUCE HExcelente
SERGIO Cgreat service easy drop off
JAMES TKeep up the good work.
ROBERT SUpdate your open hours online. Online it says you open at 8, but the door says 9.
Robert KBoth of the attendants were very friendly and attentive. Thanks.
JOSEPH GThey make it sound reasonable but it all about sucking you dry for every penny they going to change for how many times you turn the steering wheel next
Eucal NInside can of truck filthy
BYRON RCustomer service was excellent
RANDY WNothing need improved. This rental and transaction went very smooth and as expected.
Justin PThe truck cab had not been cleaned and there was dog hair everywhere on the floor and passenger side seat.
MARVIN TEverything went smoothly and employees were friendly and very helpful.
Kerry MEasy drop off helpful people.
ANDREW WHave the clerk who works inside enter truthful info in computer and not try to rob clients.called and told him that fuel was as right when returned truck he insisted I was wrong I had pics of out and in and was same. 27.62 charge for no reason corporate refunded
BYRON RThe gentleman that works there was very helpful and professional. On side note this location was not my drop off it was the emergency exchange location. My drop of was linman sc
Alejandro MGreat experience. My chains were a little low, so they would hit the embedded lane markers on occasion. If you think they look took close to the ground, they probably need to be shortened.
GREGORY WOur truck leaked during the rain and ruined some of our things. When filling the gas up, the gauge did not work correctly and I ended up filling it way fuller than I needed to - about $15 more.
JIMMY AHighly recommend Midgard for U-Haul rentals. It was a terrific experience.. the staff I encountered were friendly, knowledgeable, and helpful. My checkout was quick as was my check back in. The only unfortunate part was about an hour before my scheduled reservation, I was notified that they did not have the van that I had ordered three days before in stock. That was disappointing however they upgraded me to 10 x 10 truck for the same price and all went well ! Would definitely rent from them again one of the best experience I’ve had renting a U-Haul ever!
Lisa CIncredible staff very efficient and knowledgeable! Made my experience the best ever!!
Dan Wthis trailer rental and my move were both excellent
JOHN SI completed the rental agreement in the app, but still had to wait in line for the van. Office was short staffed, and took 30 minutes to get the keys. Return was quick and easy.
Robert VExcelente todo y lo recomiendo la retirada y la entrega del Camion fue todo un exito agrdecido con la compañía
Luis EAfter hours drop did not talk to anyone.
JASON OOne, security: The posted sign says that if there is no (attendant) on site, the gates will be secured. This site has a gate that is broken and doesn't even close. The virtual pick-up assistant? Has no secure way to communicate, just a blaring speaker everyone in the room and probably outside, can hear. There is no POS device to take payment. The fuel system. Yeah, eyeball the gage. Really? Full used to be definitive, this is not. I put extra in just to avoid perception problems.
TERRY FYou team at this location do a great job.
GALEN MRico was amazing! I have used this location many time and the customer service is second to none. They are professional and courteous and make the process of renting a truck the easiest part of moving!!! I have recommended this location to anyone who m The da a rental, they don’t disappoint!!! Thanks! Appel
Kristin AEasy. Perfect
Joseph LO didn’t get any paperwork that’s all.
rene VLet them know where to park their return after hours No personnel as the storewas not yet opened.
TIMOTHY RThe story was super nice and helpful. how to extend my rental twice for my sister's move and they were very understanding and compassionate would totally recommend.
BRENDA MQuick and efficient service
Michael ENo problems at all!
Sherian MThe representative at this location was amazing. He was extremely helpful in setting me up with my trailer, and he was very efficient in the process. He made the experience wonderful.
KAILEY DNothing at this time.
JASON HVery good services and good quality products
Thismary COnly down size is there is only 1 parking spot.
PAULINE PGreat person helped us at the desk!
JOSHUA Lonly thing was that I reserved a furniture dolly and they didn't have one available at pick up
ROBERT TOur code would not work to open the gate and it was early in the morning before the office opened so we had an unnecessary and long wait even though I called and confirmed everything the night before. The instructions for where to locate the key were out of order and didn’t make sense. The key was outside the gate before you entered but nothing indicated this and the location was unclear. Spent too much time on hold and talking with U-Haul customer support and they were also at a loss as to where the key would be.
ROBERT LFor right now I’m happy with your guys
J MAlways great service & easy pickup & delivery
Robin BIt was an easy experience and the staff found us a truck right at the last minute.
SANDRA RThey did a very good job taking of us when were in SouthCarolina.💯🙏
MARTIN WI just pulled up and the young man took over and I didn't have to wait or do anything.
JENNIFER R