Customer Reviews for MidGard Self Storage Chisholm Rd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of MidGard Self Storage Chisholm Rd

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Keith F. on

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Excellent service, awesome personality. Remembered me by name even after two years. My number one place to go!!!!!

Jeanett M. on

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Nothing that I experienced,, Had great customer service and helped right away got what I needed with a smile .

Lori Lisa G. on

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Anthea T. on

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Jeff M. on

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RALPH A. on

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Appliance dolly was not available

Margaret L. on

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Matthew R. on

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The guy behind the counter (didn’t catch his name) had a marlins hat on was probably the most helpful and professional rep I have ever dealt with! Give that man a raise

Marie S. on

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No air conditioning in truck and took a long time to get contract to even get the truck. Truck was old and wore out and burnt my foot just to push the accelerator. Heat coming from floor board that burned my foot to push gas pedal.

Chandler B. on

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DAVID H. on

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Please use pre paid cards for dollys and not for trucks

mary C. on

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Place was a long way out!

MARY M. on

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Alice W. on

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Jennifer M. on

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Edward H. on

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Robert N. on

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Bradley S. on

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TERRY B. on

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Robert S. on

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Ann Marie M. on

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Moving is always a very stressful time. The agents at Midgard went above and beyond to make our experience a good one.

ALISA G. on

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Customer service exceeded my expectations. Staff was very helpful and ensured I had everything I needed.

DUSTIN M. on

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STAFF WAS SUPER NICE AND HELPFUL! AND EVERY PART OF THE FACILITY WAS ALWAYS CLEAN AND WELL MAINTAINED! WOULD USE THIS PLACE AGAIN WITHOUT A QUESTION IN THE CASE I NEEDED TO AGAIN !

TERRY W. on

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Everything was excellent and handled in a professional manner

STEVIE B. on

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Do the same thing it was all good.

Susan P. on

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Nothing, I would recommend everyone I know

Tom F. on

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great experience

tom F. on

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very friendly and helpful.will recommend,and use again.

John C. on

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Debbie R. on

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FREDA C. on

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Lori Lisa G. on

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Dena W. on

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This location was absolutely fantastic! Alex was so nice and helpful. He was patient and kind and the epitomy of customer service. He is a great welcoming personality when you are stressed due to moving. And he made recommendations that helped save money. His attitude and demeanor were appreciated! I would very highly recommend this location to anyone needing a uhaul or storage space!!! (I wish I could say that for the Middle Road Uhaul. It was the complete opposite)

Roberta R. on

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Very pleased. Friendly and helpful! Would defently go back.

Robert H. on

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Cheryln C. on

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Service was very well. Would be glad to use them again.

Allice W. on

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employees at this location were very helpful, friendly & courteous. I would use this location again & recommend it to others.

Joy G. on

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Charles W. on

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STEVIE B. on

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BRENDA S. on

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Tim C. on

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The driver's side door on that truck needs adjusted. It is hard to close and it "pops" when opened, like the strike and the lock are not meeting smoothly. Otherwise, a good experience overall. Tim Corley

Debbie T. on

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stephanie B. on

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Ashanti H. on

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David W. on

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Very friendly and helpful.

Jessica C. on

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Brandee W. on

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The gentleman behind the counter was excellent. He answered all my questions and got me out the door in a quick amt of time. Will definitely use him for my next rental.

Jeff T. on

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Kathleen H. on

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Debbie R. on

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ann O. on

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Lee B. on

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Virgil G. on

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Friendly,fast. Very helpful

Jonathan M. on

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ALEX L. on

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Everything was fantastic. Brand new truck and an incredible staff. I would recommend them for all your moving and storage needs! Thanks again!

Bradley M. on

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Great survice

Shrea W. on

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Stuart S. on

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Everything was great. Keep up the good work.

Michelle B. on

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tyler W. on

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Overall great experience. Spoke with Leah who was a pleasure to talk to. Only concern is when towing trailers are latched to w vehicle, make sure the hook is tightened around the ball hitch. I got home and checked that before I picked up a vehicle and that is my only cause to concern in the future. Thank you!

Ronnie B. on

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Jason W. on

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Carl A. on

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Thank You!

LISA N. on

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melissa W. on

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Charlie Buck B. on

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Super friendly staff that made my storing experience and UHAUL drop off easy.

Anna D. on

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Wayne V. on

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MICHELLE A. on

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We had set up a rental that was closer to where we lived just to be transferred to somewhere 30 minutes away. Then that place cancelled our reservation while we were standing there which made us have to travel another 15 minutes to this location which was still a good 30 minutes away and we ended up having to pay for all the mileage even though we were given a discount on the rental. I feel as though since it was originally scheduled for pickup 5 minutes away from us, that we shouldn't have had to pay the extra mileage especially since we were sent on a wild goose chase to get the rental in the first place and wasted our gas and added mileage to out vehicle that otherwise wouldn't have been done.

Doug S. on

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jerry C. on

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David M. on

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Brandon B. on

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Sharmon R. on

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The truck I ended up getting was filthy with animal hair all over the floor and seats. It also wreaked of a pungent manure smell. It was absolutely disgusting. I tried my best to sweep the hair out and to neutralize the foul odor. I was very disappointed in U-Haul because I paid a lot of money for this across state rental and it was not clean at all. Also at the pick up location, the young lady was very overwhelmed with busy customers. They should look at providing more staff support with anticipation of a busy day.

ALLEN B. on

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Lisa and Leah handled everything perfectly and were just the nicest. Great employees! Uhaul was spotless.

Todd M. on

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Richard W. on

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Everything went well.

Lori Lisa G. on

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Lorie C. on

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George G. on

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Good location

JANET U. on

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Midgard G. on

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Staff was courteous and helpful.

JOAN W. on

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This location was the BEST in the Florence area. Office staff were very helpful -- I would recommend to anyone in the Florence, AL area. I visited the other two U-haul locations in the Florence area and they both looked dirty, dark and deserted.

Shelia S. on

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Make insurance mandatory part of the rate. And keep it the same rate.

GARY N. on

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The parking area is small, but there is room to maneuver at least for the fifteen foot truck I rented. I have been renting a storage unit there so it was convenient.

Darrell C. on

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Outstanding service!

EDDIE P. on

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William H. on

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mike K. on

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Once again, friendly staff. Great to do business with. They made sure my rental experience was good. Thumbs up to this location.??????