Customer Reviews for Midgard Self Storage Greenwood SC
(U-Haul Neighborhood Dealer)

264 reviews

246 SC-225   Greenwood, SC 29646

(864) 223-5787

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(864) 223-5787

246 SC-225
Greenwood, SC 29646

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Thank you so much for service . Yes i would recommend my family and friends for storage and Uhaul service.

Valerie M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey K. 
Rating:
3.0

Customer did not leave a comment.

Mary G. 
Rating:
5.0

Customer did not leave a comment.

Melissa J. 
Rating:
5.0

Both ladies in this location were extremely nice and helpful. They gave a nice homely aura! The location is extremely clean and organized the truck was super clean as well!

Brianna S. 
Rating:
5.0

Britney's attention was very kind and very fast, it is a great service that she provide in that location.

Alexander L. 
Rating:
5.0

The Lady that hooked up my trailer was very nice and helpful.

David T. 
Rating:
5.0

Customer did not leave a comment.

Stanley D. 
Rating:
5.0

I highly recommend Midguard Storage for you moving and storage needs. However, I have a huge problem with lack of communication with Uhaul truck rentals. I had arranged for a 15 foot truck a week in advance and received the cost of the rental. The afternoon before I was to pick up the rental I was informed that the Uhaul was not available and I had to seek out another location which was frustrating because I had hired movers to meet me at my loading location. The morning of picking up my rental, I was informed of the $.99 per mile rental charge. I ended up paying over $200 more than what I was originally quoted. Not happy at all with Uhaul!

Greg S. 
Rating:
5.0

I was very pleased with the whole experience

KERRY C. 
Rating:
5.0

Nothing. The younger African American girl who assisted us was perfect and understanding of our situation.

Steven C. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH B. 
Rating:
5.0

Both the clerk who was at the desk and Brittany, the manager were phenomenal. I was originally supposed to have storage at another location but the location did not have the unit they allowed me to book online and the employees were less than helpful.

GEORGE F. 
Rating:
5.0

The lady was great at the U-Haul place

Sammy W. 
Rating:
5.0

Always a positive experience here.

PATRICK M. 
Rating:
5.0

Great, easy drop off experience.

APRIL M. 
Rating:
5.0

Customer did not leave a comment.

Yvonne J. 
Rating:
5.0

Brittany at this location was beyond awesome. She was very professional and extremely friendly!!!!

Arthur L. 
Rating:
5.0

Customer did not leave a comment.

JARED C. 
Rating:
5.0

Nothing!! The service was absolutely amazing!! Both ladies were awesome! Brittany was wonderful. Very helpful and most of all so kind! I will use this location in the future and will definitely recommend them to anyone in need of a uhaul!!!

KAYLA L. 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
5.0

I cannot think of any way to make it better. Cheyenne and Brittany were so helpful when I rented and returned my rental! They are awesome people! I will definitely use them again!

Amber S. 
Rating:
5.0

Clean the trucks between rentals. The customer service was excellent!

TINA K. 
Rating:
5.0

Customer did not leave a comment.

George M. 
Rating:
5.0

Customer did not leave a comment.

EARTHA H. 
Rating:
1.0

Well, I reserved an appliance dolly earlier in the week but when I went to pick it up along with the trailer Saturday, this location didn't have one. It became a HUGE mess as we were moving a 600-pound safe and absolutely needed to have this dolly ... long story short, we thought we would be on our way to pick up the safe by 10 a.m. but it ended up being 1 p.m., which had a ripple effect in that the place we were picking up the safe from had to charge us for the late pickup, etc. Guys, I'm going to need reimbursed for this entire transaction to ever use U-Haul again. This was a huge mess. If you didn't have a dolly ready for us to use on Saturday, the website shouldn't have said that earlier in the week. We could have gotten a dolly someplace else but counted on having it ready to go when we picked up the trailer.

ROBERT S. 
Rating:
5.0

This location is the ONLY location that I use! Staff here are so friendly, easy to talk to and very professional

ALEXIS B. 
Rating:
2.0

I will not use Uhaul ever again. I have a contract that I received after we turned the truck in, and I have had an additional charge that is NOT on my contract. I have received no invoices and no proof as to where that charge came from. I will NEVER use Uhaul again, and I will NOT recommend anyone use them.

Susan C. 
Rating:
5.0

It was a great experience.

Hope P. 
Rating:
5.0

Easy and convenient easy access very helpful and friendly

phillip M. 
Rating:
5.0

You all were great very patient and nice very helpful . I will be doing business with you again

Nona S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Everything is great. The young ladies that works at that location are very nice and sweet.

MICHAEL M. 
Rating:
5.0

Mrs Thompson had Great customer service made feel @ home 🏠 Troy White

Troy W. 
Rating:
5.0

Made things easy!

Richard C. 
Rating:
5.0

Very courteous and professional.

Leslie T. 
Rating:
5.0

Customer did not leave a comment.

philip H. 
Rating:
5.0

Customer did not leave a comment.

MARK M. 
Rating:
5.0

No negatives, Cheyenne was great to deal with.

DAVID M. 
Rating:
1.0

Customer did not leave a comment.

Josiah A. 
Rating:
5.0

Customer did not leave a comment.

Patty N. 
Rating:
5.0

Excellent service! Friendly and Helpful! Highly recommend using!!

Thomas E. 
Rating:
5.0

Customer did not leave a comment.

robert S. 
Rating:
5.0

Kelly is great at her job and very thorough with providing information I will definitely recommend this location to anyone.

Brad S. 
Rating:
5.0

Customer did not leave a comment.

Brad S. 
Rating:
3.0

When I had a problem returning equipment staff at this location told me they couldn't help and I was on my own resolving the issue with U-Haul. They ultimately helped with a work around when the issue couldn't be resolved.

George K. 
Rating:
5.0

The people are very sweet!

ALEXIS B. 
Rating:
1.0

Messed up the pickup time, size of the truck, return date, and the truck we received would get stuck in gear while driving. I setup the rental three weeks in advance and they still screwed everything up.

Justin C. 
Rating:
5.0

very helpful / understanding

Troy W. 
Rating:
5.0

Everything was Great

Troy W. 
Rating:
4.0

The trailer was dirty inside, screws, paper, heavy dust and stains on the walls. The drop off location is charging me $16 for clean up. This is totally outrageous and uncalled for.. I expect a refund.

FABIO E. 
Rating:
5.0

I love the experience. Kelli is so professional and friendly. I am thankful for her. She makes everything easier. Thank you Kelli!

Jame M. 
Rating:
5.0

Customer did not leave a comment.

Lydia B. 
Rating:
5.0

Customer did not leave a comment.

Richard E. 
Rating:
5.0

i have had more than this time exp, i have did storage here, and never had a problem

John B. 
Rating:
4.0

Customer did not leave a comment.

Brian R. 
Rating:
5.0

Customer did not leave a comment.

Marcus C. 
Rating:
5.0

Very clean and friendly. I would use them again for sure.

FABIO E. 
Rating:
4.0

Customer did not leave a comment.

JEREMY S. 
Rating:
5.0

N/A

Jean C. 
Rating:
3.0

Customer did not leave a comment.

Kelly A. 
Rating:
5.0

Customer did not leave a comment.

Clint S. 
Rating:
5.0

Customer did not leave a comment.

Bradford R. 
Rating:
5.0

Customer did not leave a comment.

Rhonda M. 
Rating:
5.0

Customer did not leave a comment.

Roy A. 
Rating:
5.0

Nothing! She was awesome! We loved her!

Beth B. 
Rating:
1.0

The attendant sat in the office and did NOTHING to help me hook up and leave. The trailer had damage to the wheel fenders when I picked it up. The attendant would not come out and take note of the damage. I had an appliance dolly rented, but I had to drive to another U-haul location to pick that up, and the one that I got was CRAP! The wheels hardly turned at all, and it made the whole moving experience a nightmare! NO ONE took any action to help or make it right with me. I should be reimbursed for 50% if the total charges of this rental.

Steven G. 
Rating:
5.0

Honestly can't think of anything that needs to be improved on.

Dusty O. 
Rating:
4.0

Customer did not leave a comment.

Samuel J. 
Rating:
5.0

Customer did not leave a comment.

Ben T. 
Rating:
5.0

Customer did not leave a comment.

Donald W. 
Rating:
5.0

I'm satisfied with Midgard, their customer service solved my issue but I'm very disappointing with U-haul. I had schedule to pick up in a location close from home, somebody from U-haul called me and confirmed to pick up on that location and then they changed the location without call me. Once I got at Midgard they didn't have the truck that I needed

Francis H. 
Rating:
5.0

Nothing

PEARL B. 
Rating:
3.0

The app wasn't easy to use. Being new to the 24/7 process, the location didn't seem educated on that process but seem to assume I knew how the process worked. When I had trouble with getting there on time to pick up, there was no one available to help in a good amount of time. We wasted an hour trying to get the truck.

Dewey H. 
Rating:
5.0

Customer did not leave a comment.

Charles P. 
Rating:
5.0

Customer did not leave a comment.

Rodney R. 
Rating:
5.0

be sure the gas level is correct. My contract said that there was 5/8s of a tank and there was less than an half tank.

Bobby G. 
Rating:
4.0

Customer did not leave a comment.

Beverly W. 
Rating:
5.0

Customer did not leave a comment.

Cheryl E. 
Rating:
5.0

Customer did not leave a comment.

Herbert H. 
Rating:
5.0

Customer did not leave a comment.

Dennis E. 
Rating:
4.0

Fix the driver side blind and correct the clock. The employees at Midgard self storage in Greenwood SC were very helpful and accommodating in our rental of the U-Haul for moving furniture. I was definitely use this facility again in the future.

Anne B. 
Rating:
5.0

Great customer service. Only improvement process is the length of time on the computer and had to be submitted twice because the first time it was charging me double.

Harl G. 
Rating:
5.0

Customer did not leave a comment.

Devante A. 
Rating:
5.0

Customer did not leave a comment.

Calvin J. 
Rating:
3.0

He was busy in the phone, not a fair transaction to comment on

WILLIAM K. 
Rating:
4.0

Customer did not leave a comment.

JASON H. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
3.0

Customer did not leave a comment.

Jerry L. 
Rating:
5.0

Customer did not leave a comment.

Harl G. 
Rating:
5.0

I was completely satisfied with the help I received from both Kelly and Brandon I think was his name sort I forgot but they were both so helpful and answered all my questions and assured me everything was taken care of. Kelly was super fast in getting paperwork signed and us on our way when picking up the truck which I truly appreciated. After dropping the truck off I had my receipt with proper adjustments made in my email into time. I definitely would recommend MidGuard to all of my family and friends.

Darlene B. 
Rating:
3.0

Customer did not leave a comment.

Frederick B. 
Rating:
4.0

Customer did not leave a comment.

Dianne C. 
Rating:
5.0

Customer did not leave a comment.

Lewis D. 
Rating:
4.0

A text, email or phone call to notify me of the pick up location in advance would have been helpful. I showed up at my requested pick up location only to find out I had to go elsewhere.

Michael W. 
Rating:
5.0

Only problem I have is the tires needs to be checked for dry rotting. I was stuck on the road for approximately 4hrs, because the right rear tire burned out. U-Haul will not return my call for the dispute.

Patricia H. 
Rating:
5.0

There was 3/4 tank registered when I picked the uhaul up but there was only 1/2 a tank in the gas tank.

Harl G. 
Rating:
5.0

Customer did not leave a comment.

ARNALDO S. 
Rating:
5.0

Customer did not leave a comment.

Kenyata B. 
Rating:
5.0

Customer did not leave a comment.

Veronica C. 
No reviews have been submitted for this location.

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