The virtual check in was ok. However the info he gave us about where the key was, was not where he said it was. The owner of the building came down when she saw us on the camera and was able to show us that the key was on the back of the truck, not on the wall in front of the building. When we started the U-Haul, the exhaust was so loud that you couldn’t even talk to anyone. I had to go back home and fix the leak. It was missing 3 out of the 4 bolts that hold up the exhaust. I paid a lot for this truck and should not have had to fix it.
KENNETH R
Midgard Self Storage Greenwood SC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenwood, SC 29646
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Customer Reviews
- 3.0 Average Customer Rating
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It was kind of frustrating to have a virtual manager
Emma NThe only problem was switching locations on me for both pickup and drop off.
LESTER NIt was virtual office and they kept telling me to drop off the keys at the orange box- there was no orange Uhaul box
SEAN BThe virtual assistant seemed as though they had never been to this location. There was no orange dropbox for keys. Inly one for payments and storage building locks. Very frustrating to not have a live person at a 6pm drop off.
dawn p