Customer Reviews for Midgard Self Storage Mall Dr

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Midgard Self Storage Mall Dr

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

judy j. on

Rating:

Customer did not leave a comment.

William M. on

Rating:

Smooth transaction, ready and eager to except return.

Cody L. on

Rating:

It was sufficient

FLOYD C. on

Rating:

Customer did not leave a comment.

JAMES E. on

Rating:

Customer did not leave a comment.

Nicholas P. on

Rating:

Amber was most helpful and knowledgeable as well. a great rep for u-haul and this location. she made unhooking quick and simple. great employee very personable and helpful.

CARL J. on

Rating:

Very friendly and accommodating. Unhooked the trailer for me.

David B. on

Rating:

Customer did not leave a comment.

Travis H. on

Rating:

The address for this location is wrong so it was difficult to locate.. It is located on a dead end road just off W Mall Dr. Because I had a U-Haul equipment installed on my car the staff wasn't sure what I owned and what we being returned. She asked me if I had my owner's book that was given to me when I bought the hitch. I told her that one wasn't given to me. She had to call the origin location of my rental to know what I was to keep and what she was to keep. The paperwork was otherwise easy to take care of.

William S E. on

Rating:

Customer did not leave a comment.

William T. on

Rating:

Customer did not leave a comment.

Mark M. on

Rating:

Everything was perfect!!!!

Grace G. on

Rating:

Customer did not leave a comment.

PHILLIP D. on

Rating:

The young lady that I dealt with was great.

Jerry R. on

Rating:

Customer did not leave a comment.

kimberly s. on

Rating:

Customer did not leave a comment.

ALISA G. on

Rating:

Overall customer service was outstanding.

Clinton B. on

Rating:

Customer did not leave a comment.

edward m. on

Rating:

Customer did not leave a comment.

Amy H. on

Rating:

Customer did not leave a comment.

DAVID HARLAND R. on

Rating:

Prompt service and friendly employees. I would definitely do business with this location again

Vincent W. on

Rating:

Customer did not leave a comment.

sean b. on

Rating:

There was a lot of confusion between the website and where the email address sent me. When I arrived, there were no trucks on the lot. The lady was very nice and sent me to another location. Once it was all sorted out it was a good experience.

Amanda K. on

Rating:

Very efficient. My truck was ready when I got there and was in good condition.

LEAH RENE L. on

Rating:

The best Uhaul facility is have used!

Latae P. on

Rating:

Customer did not leave a comment.

dan G. on

Rating:

Customer did not leave a comment.

John M. on

Rating:

The gentleman was kind helpful and understanding

ERNESTO C. on

Rating:

Customer did not leave a comment.

Myra P. on

Rating:

The crew was very professional.

YOUNG P. on

Rating:

front window was mashed crake comer . they didn't walk out side and check the mile /gas /condition of truck . good i took pictures before drive inside and outside .

Patrick H. on

Rating:

Customer did not leave a comment.

Stuart D. on

Rating:

One of the best locations I’ve ever visited. Extremely neat, clean, professional!

Joel W. on

Rating:

There was a combination lock on the back of the truck which prevented me from opening the storage door. I called the rental location and neither of the combinations they gave me worked to open the combination lock. It took another phone call for him to finally locate someone who knew the correct combination. The truck I received was terribly out of alignment. I was only using it for an in-town move, so we just suffered through it. There is no way I would have attempted to drive that particular truck a long distance, such as on an interstate. I WILL NOT rent from this U-Haul location again and will advise my friends and family to not rent from this locations.

Judy K. on

Rating:

I didn’t get to use the trailer. We were locked out of the storage before we got there to get the furniture.

Ashley B. on

Rating:

Customer did not leave a comment.

phillip b. on

Rating:

Customer did not leave a comment.

John M. on

Rating:

Customer did not leave a comment.

spencer l. on

Rating:

Good experience at this location with pick up and the staff.

Lamar W. on

Rating:

Customer did not leave a comment.

Bonnie D. on

Rating:

Amber was awesome! The truck was clean and drove well. We will definitely rent from this location the next time we need a rental truck.

Regina H. on

Rating:

Unless I find out more information about my pricing. I wont recommend Uhaul to anyone.

aretha t. on

Rating:

Customer did not leave a comment.

Marla R. on

Rating:

Customer did not leave a comment.

John S. on

Rating:

Amber was friendly and the rental return went very smooth.

STEPHANIE A. on

Rating:

was charged the wrong rate per mile and my card was billed at a higher total than the receipt. then i had to hold for 20 minutes to try and get it resolved. no one answered the phone. will not be using or recommending u haul. i will be sure to relay my experience with anyone that considers using u haul.

Darrell G. on

Rating:

Customer did not leave a comment.

Mike H. on

Rating:

Customer did not leave a comment.

michael m. on

Rating:

Customer did not leave a comment.

Amanda K. on

Rating:

Customer did not leave a comment.

Chiconee B. on

Rating:

Customer did not leave a comment.

Bryant F. on

Rating:

Customer did not leave a comment.

JEFF H. on

Rating:

Customer did not leave a comment.

Virginia E. on

Rating:

Customer did not leave a comment.

ADARIOUS L. on

Rating:

Customer did not leave a comment.

Andrew S. on

Rating:

Customer did not leave a comment.

patsy b. on

Rating:

very helpful. Buck was great to work with.

Laura S. on

Rating:

Amber was super to do business with ..knowledgeable and professional.

William G. on

Rating:

Customer did not leave a comment.

Cindy S. on

Rating:

I had an excellent experience! The employees were curtious and solved every problem I had. Amber and Buck were the people that waited on me. Their rates were great too, we got a discount on u-haul because we rented a storage unit! My experience there was excellent from start to finish!

Lindsay P. on

Rating:

Customer did not leave a comment.

Jeffrey O. on

Rating:

Even tho I was a couple of days late checking into my reserved storage unit, the staff was very understanding and accommodating. Would highly recommend Midgard Self Storage

Richard P. on

Rating:

Customer did not leave a comment.

Peggy S. on

Rating:

This is very nice facility. Everyone is great and I want to thank them for receiving my truck on a Sunday and having my storage room available.

Wendy L. on

Rating:

Customer did not leave a comment.

Marion B. on

Rating:

Customer did not leave a comment.

Angel H. on

Rating:

I ordered a dolly, but realized it was not one on the truck. I hope i could be reimbursed for that. But other than that i have no complaints

JULIAN W. on

Rating:

Very nice location with easy access and great customer service!

David C. on

Rating:

Having said the above, this location is an independent self-storage place that apparently takes in U-Haul drop-offs and rents what may be there. He was totally unprepared to do anything regarding the destroyed tire I came in with. He had great difficulty removing the safety chains plus NO TOOLS to facilitate. I actually had left to go home and bring my tools there to free my truck. In route, he managed to finally free my truck.

SABRINA M. on

Rating:

Customer did not leave a comment.

IVAN C. on

Rating:

Friendly and professional staff..

William G. on

Rating:

Customer did not leave a comment.

Joshua B. on

Rating:

Customer service was fast and very helpful. Got check into my unit in less than 10 minutes or so. Security also seems top-notch. 10/10 would recommend.

Parker G. on

Rating:

Josh was great at getting everything set up! He was extremely professional.

Anita M. on

Rating:

The unit was exceptionally clean. The gate and key pad entrance worked as expected. Very pleased!

eddie s. on

Rating:

great service and very friendly and answered all my questions

Britney B. on

Rating:

I did not move into the storage unit because I found another place for a better rate. However, the man who worked there was very nice and helpful.

PAT D. on

Rating:

The manager on duty was very helpful. Thank you.

Brooke P. on

Rating:

Debbie was incredible. She made my experience exponentially better. She should get a raise and a promotion and a coupon for a free dinner for her and her family. She is just awesome.