Trailer Rental & Towing in Florence, AL at Midgard Self Storage Mall Dr
(U-Haul Neighborhood Dealer)

261 reviews

2708 W Mall Dr   Florence, AL 35630

(256) 275-4062

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(256) 275-4062

2708 W Mall Dr
Florence, AL 35630

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Florence, AL 35630

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

261 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
4.0

Can I get a receipt ?

Erik B. 
Rating:
5.0

If I need to use UHaul again, I would us this place to rent. The service is excellent. The people are very helpful and friendly.

DEBORAH J. 
Rating:
5.0

The manager of Midgard on Mall Drive was very professional and personable, and made the experience very welcoming. Much appreciated.

ERIC S. 
Rating:
4.0

Very helpful

PERCY T. 
Rating:
5.0

The location itself and everyone at Midgard Storage was an absolute JOY to work with. However, your own website/process (uhaul.com) is beyond horrendous. This entire process was fraught with nothing but issues. I've used Uhaul for years but am seriously reconsidering ever using your services again after all the issues I had with you guys the past two days. From making the reservation online to checking the truck back in, I spent over 3hrs on hold over the phone with customer service reps and have had to speak with 3 or 4 different live chat agents to ensure things were properly handled. Truly terrible service on Uhauls behalf... I highly recommend Midgard storage for all your storage needs however as their representatives are wonderful!!

Jessica T. 
Rating:
3.0

Brakes need check, power steering needs check

LINDA M. 
Rating:
5.0

Professional and good customer service. No problems. Thanks.

ALAN B. 
Rating:
5.0

Nothing to improve

David T. 
Rating:
5.0

Great service

Michael R. 
Rating:
1.0

Definitely poor customer service they did not have the U-Haul truck that we requested the lady that I spoke to on the phone whenever I got there was extremely rude and not willing to accommodate our needs. Would not recommend this location for U-Haul pick up to anyone

Angela H. 
Rating:
4.0

I wish people would not smoke in the vehicles I'm a non smoker and the odor and nicotine residue is not good Other than that. Staff was great. Truck was fine

Michael C. 
Rating:
5.0

Midgard Self Storage was an excellent choice for our U Haul Moving experience. Moving is never an easy task but your services made it a lot easier. We will definitely call again if we are ever in need.

EDWARD C. 
Rating:
1.0

The Application/ On-line service is horrible. I never could get logged in and the phone representative was absolutely useless. If I never use your on-line service again, it will be to soon.

Chris W. 
Rating:
5.0

In Florence Alabama Midguard Storage and the employees they have are always helpful and very professional.. excellent service.

JUDITH N. 
Rating:
5.0

trailer had brake lights and blinkers but no running lights or tail lights.

RICHARD M. 
Rating:
5.0

Nothing

WILLIAM K. 
Rating:
5.0

Nothing-- all was good. The attendant was super!

CECIL L. 
Rating:
5.0

Did not provide blankets or dolly I had reserved online. Truck was returned while I was at the counter waiting for it, so the truck was not cleaned between customers. Air conditioning did not work in the truck.

Laura L. 
Rating:
2.0

Clean the inside of the cab. Also had a flat tire and another tire was bald.. Ean and maintain the vehicle.

LEE F. 
Rating:
5.0

Frank was awesome. Happiest i have ever been with a uhaul rental.

CATHRYN K. 
Rating:
5.0

I feel that everything is great. No changes need to be made.

Edward H. 
Rating:
5.0

Very good truck and service.

Jeff M. 
Rating:
5.0

your online drop off is slow and has too many steps. It took us almost 15 minutes to get connected, get a verification code sent, load pics, etc. And we have a smartphone and are techno savvy.

SCOTT B. 
Rating:
3.0

Picked up with half tank of fuel brought back with 3/4 tank. Charged we for 6 addtinal mile and accused me of stilling blankets.

mark B. 
Rating:
4.0

the service was real good but the truck was messed up the lights had a short in them

ISAIAH N. 
No reviews have been submitted for this location.

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