Customer Reviews for Midgard Self Storage Newberry

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Midgard Self Storage Newberry

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Patrick M. on

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The app took for ever to load and complete.

MARK H. on

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Nothing to improve as far as my experience. Great clean place with friendly and helpful staff!

robin Z. on

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The manager was so nice, personable and helpful when I picked up the truck. Both pick up and drop off were incredibly easy. Thank you.

henry G. on

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the truck was dirty and had a smell of nasty Crouch Rot and the fuel economy was bad. at idle it seemed like exhaust fumes were entering the cabin. the staff at this place was pleasant.

Janice C. on

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Customer did not leave a comment.

Jennifer B. on

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Drop off was the only good experience even though I was charged incorrectly told me to call uhaul directly and get it worked out but I don’t have any energy and time to waste with uhaul anymore that I don’t want to call

Jennifer B. on

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not because if this location or employee just because my whole experience picking up and reserving. The drop off was the only pleasant experience

Dominick A. on

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Customer did not leave a comment.

Brenda B. on

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My original reservation was transferred from Newberry to Jonesville. When I arrive at Newberry, I discovered they no longer had U-hauls. I was not informed at the time of reservation. The Jonesville location was very helpful, very clean and the truck was ready when I arrived. Other than the mix up in pick up locations, the experience was great.

Mike S. on

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Customer did not leave a comment.

Chuck S. on

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Sarah and her boss were both super helpful! Suggest you add test truck trailer wiring harness to maintenance check list. Thankfully Sarah called the UHaul mechanic who quickly found and replaced a defective relay so that I was able to get on the road and finish my move.

Gloria D. on

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I was overwhelmed by their willingness to help! They provided the amount of info I needed and quickly had me on my way. Super clean facility. Friendly. I was acknowledged as soon as I entered the building. Definitely coming back!

Scott B. on

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The staff was so nice and helpful. Really over the top with their kindness and great attitude. I would recommend this location to everyone!

Anne P. on

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Customer did not leave a comment.

Arthur M. on

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Nothing, everything was great.

James B. on

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JUDY M. on

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Staff, equipment & facilities are wonderful!!!!!! Can’t think of anything to improve!

Samatha S. on

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Heather is the best customer service for UHaul rentals! Thank you so much for having her on your team. I encountered issues with my one way return site and she was able to help me through it! Thank you so much,

James S. on

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Takeisha G. on

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Travis H. on

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They made the experience so much better! They were very friendly, even after we had to come back because we had left something in the truck. Super helpful.

christopher m. on

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Staff was very helpful, and the facilities were new and clean. Thank you!

Daniel W. on

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Midgard Storage was great to work with. There friendly and knowledgeable Staff was very understanding and helpful during our complected move. Thank you

Ashley B. on

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First i was told they didn't have my storage confirmation...then uhaul changed my drop of location to ACROSS town.. when i got the location moved closer to my house you charged me a 20.00 fee b/c they didn't open until 2 hours after it was due (which was NEVER told to me when i was at the Uhaul facility), really i got charged because they weren't open.

amanda g. on

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when I showed up for my storage unit the lady at the desk said she couldn't fine my reservation, therefore I never used them

Scott D. on

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Timothy G. on

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Don’t rent leaky trucks. This was a terrible move, in large part because of your disregard for customers

Lisa K. on

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Customer did not leave a comment.

JASON R. on

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I was sent to another place in town, thank god they didn’t have what I needed! These guys at Midgard were super friendly and accommodating. Highest marks!

George T. on

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Heather and Sarah have been wonderful to help us secure a unit that would work for us. Very professional and easy to finalize our agreement.

Karen G. on

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My renting experience at Midgard was beyond WONDERFUL!! I would highly recommend using UHaul from this location!! Moving is very stressful and they made sure renting the truck was a breeze!!! Can't thank them enough!!

Kelly K. on

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Heather was amazing to work with. The equipement did not have the electrical connection on it, but Heather gave us the UHaul contact to get reimbursed for the part.

Phillip L. on

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JEFFREY CRAIG B. on

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Kendal V. on

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Made my move so much easier.

PAUL Z. on

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The facility is well maintained and clean. The staff is helpful and friendly. The only negative is that the rate are a little on the high side. Other than that it is a convenient storage facility.