I didn't speak to any personnel at this location, as it was closed, but the gate was open to allow me to drop the truck, the key return box was visible and accessible, and the self-check-in process was easy.
AMY K
Customer Reviews for Midgard Self Storage Okahumpka
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The virtual manager experience was terrible. When we went to check in the vehicle, we were told we had to access an application on my phone which did not work on my phone. We were threatened with a $20.00 fine because the application did not work. We were not told in advance that we needed to use an application on our phone. If we had been, we would have made different arrangements. We will NEVER use this location again and are seriously considering not using U-Haul again, either.
KENNETH BNote, they do not take trailers. I towed a trailer for u haul but they did not want to take it. They did but I was worried the whole way down.
Timothy DGreat staff, very friendly and professional. Very easy to drop truck off
Keith CService above and beyond at this location!! Thank you for your devotion to your customers!!
JEANNINE ZGreat customer service from This location!
Sarha MTerri was a pleasure to deal with old-fashioned costumer service! I am new to the area and lucky to have found this business.
George FGreat location for all of my needs!
mark sLocation and team / manager very professional. Everything handled perfectly and would definitely use again.
Michael SClayton was efficient and polite. He did a great job with handling my vehicle return as well as my storage need. Thanks!
Frank PNothing
Robert SThe locations were excellent the routing was horrible. My paperwork said to drop it off where I did however they had no record of it coming to them so you changed my drop off and didn’t ask me it that would be alright. I wasn’t. The young lady did everything she could to log the truck in and it took longer than it should have had your routing people kept it where we originally had agreed
scott m