Customer Reviews for Midland Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Midland Self Storage

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Christian C. on

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I don’t even know because I think all is perfect

Wanda H. on

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Customer did not leave a comment.

Jacob W. on

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I reserved a 20 foot truck 9 days prior to me needing it. I received a call morning of pickup that not only had changed the location of rental but the size as well. I will never use uhaul again. Terrible customer service.

Sandra J. on

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I was called about taking someone else's truck keys when we couldn't even figure out how to get our own u haul keys

Katrina G. on

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Customer did not leave a comment.

Todd F. on

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staff was very professional and kind. would use again!

Gunnar A. on

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Customer did not leave a comment.

John M. on

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Nothing..experience was wonderful

ELENA M. on

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Customer did not leave a comment.

Patricia W. on

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Radio didn’t work. Oil leak.

AC N. on

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Make sure the radio works as well as everything else. Thanks!

NATHAN C. on

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Customer did not leave a comment.

Gregory O. on

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Thanks for providing this service!

Chrystal M. on

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Customer did not leave a comment.

Herbert G. on

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Nothing

Johnson D. on

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Great customer service!

Susan H. on

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Customer did not leave a comment.

Shannae P. on

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There was no one there to rate.

Norris S. on

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Customer did not leave a comment.

Cory B. on

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Pulled off of the lot with rental truck and noticed it had only 3/4 of a tank of gas and my paperwork said it was full. I was in such a hurry to get moved i didn’t have time to worry about it. I returned it full because I didn’t want them to charge me extra. I put in 35 dollars in gas to drive 21.6 miles.

Kelly C. on

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Staff was great, got me in and out both ways. Could not have been better

Johnson D. on

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Customer did not leave a comment.

Greg O. on

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No recommendations.

Kiersten B. on

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Customer did not leave a comment.

Ashley B. on

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Manager said I couldn’t drop off the truck at this location even though I had a reservation. She argued with me and said she needed to call corporate after I showed her I indeed had a 24/7 online reservation. Her attitude was so opposite and offensive compared to the SeaTac location.

JOHN V. on

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The truck broke done. ( I had to go buy a set of battery jumper cables to get it started. Called uhaul and got nowhere. I want my money back plus the cost of the jumper cables $22. You delayed me and other customers waiting on the truck. I will never rent from you again based on my recent experience. Not that any of you actually care and will do something about it.

JAMIE J. on

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Customer did not leave a comment.

TOIYA G. on

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Natalie was very professional and courteous

Nikki L. on

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The lady running the place was awesome and friendly!

Richard L. on

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The agent was new but helpful. I was told that the mileage allowance was 40. However, the printed contract showed 30 so I was charged for an extra 10 miles.

Laura J. on

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Top notch. Could not have been better.

Angela B. on

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Customer did not leave a comment.