Customer Reviews for Midlothian Feed & Supply
(U-Haul Neighborhood Dealer)

372 reviews

3225 E Hwy 287   Midlothian, TX 76065

(469) 672-4023

Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(469) 672-4023

3225 E Hwy 287
Midlothian, TX 76065

Services at this Location:

Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

RICHARD RALPH G. 
Rating:
5.0

Customer did not leave a comment.

Amanda M. 
Rating:
5.0

Everything was great. Easy in and out at this location.

VINCENT H. 
Rating:
3.0

Bad customer service from uhaul tried returning on Saturday and couldn't online service didn't recognize my number went to location on 20 and 360 and was closed call support they pushed me on so I was charged for extra days Unnecessarily

BILLY F. 
Rating:
3.0

Kinda irritated at my first location when I showed up to get my rental and they didn't have it. So of course I had to drive 45 min out of the way for pick up and return

KENNETH D. 
Rating:
5.0

Customer did not leave a comment.

CAPRICE G. 
Rating:
5.0

Customer did not leave a comment.

JOHN E. 
Rating:
5.0

Midlothian Feed and supply Did a great job and were extremely helpful.

MICHAEL DAVID W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT A. 
Rating:
5.0

Customer did not leave a comment.

CORLIS E. 
Rating:
3.0

We delivered it back after hours and didn't have much information on how to do so.

Jackie B. 
Rating:
3.0

Make a clearly marked area for rental drop-off. One entrance is an inclined driveway and cannot leave a trailer on an incline. Other side is not well lit and someone can easily steal a trailer that was dropped off after hours.

Oscar C. 
Rating:
3.0

I was charged $6.50 for two gallons of fuel. The tank was not completely filled but I put back exactly what was initially in the tank. Go figure.

Gregg P. 
Rating:
5.0

Customer did not leave a comment.

Gary R. 
Rating:
5.0

Customer did not leave a comment.

Morgan H. 
Rating:
1.0

They were helpful and took care of business. Highly recommend

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
2.0

The process of renting with your phone sounds great until you don't have great cell service and have to submit photos and wait on someone to “approve” the photos.

Will L. 
Rating:
3.0

The employees were polite, but the the Uhaul truck was not clean and the lever handle on back of the truck was hard to open.

PAMALOYN B. 
Rating:
5.0

Customer did not leave a comment.

matt G. 
Rating:
4.0

Too many intrusive questions about your personal business. This is why I did not honestly tell anything. None of their business. Nice clean environment. Nice people just work on the nosey questions.

MELANIE B. 
Rating:
5.0

I have rented here before, and they are always very helpful. Thanks so much!

Robert B. 
Rating:
3.0

I only went inside to return the lock, but noticed that indoor staff were not wearing masks.

Anthony P. 
Rating:
5.0

Customer did not leave a comment.

GRACE H. 
Rating:
5.0

Nothing it was perfect

Richard S. 
Rating:
3.0

Was not given copy of contract which led to confusion upon returning trailer........experienced main problem when reaching out to customer service on where to return my rental i was instructed to drive to location after location after location after location total of 4 different places before someone accepted my return took nearly 3 hours to return my trailer rental piss poor service and waste of gas and time

Kendrick C. 
Rating:
1.0

I feel like I was misled with the size description of the trailer. It was a 6x12 trailer and I told them I was hauling a UTV. It did not fit because of the gate opening that was less than 5 feet wide. I had to return trailer and rent a car hauler. I had to pay for both and I am not real happy about that.

Wayne M. 
Rating:
5.0

Pleasant folks to work with.

david C. 
Rating:
5.0

Customer did not leave a comment.

SUNDEE M. 
Rating:
5.0

Cindy is AWESOME!!!!

Floyd R. 
Rating:
2.0

My equipment was not properly attached to the vehicle at Midlothian. When the equipment was returned the sales representative told me I could of had a very BAD accident because the brakes were not attached!

Rose H. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

Evan A. 
Rating:
5.0

Great service 5 stars

jim H. 
Rating:
5.0

Customer did not leave a comment.

Armando E. 
Rating:
5.0

Customer did not leave a comment.

Timothy S. 
Rating:
5.0

They made sure I had the truck I rented

ken J. 
Rating:
5.0

Pricey but fast, clean, & convenient.

Charles M. 
Rating:
5.0

Entire team was very friendly and helpful.....in and out in a few minutes, easy drop off....thanks

Curt B. 
Rating:
2.0

Customer did not leave a comment.

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

kristen M. 
Rating:
5.0

Customer did not leave a comment.

SCOTT T. 
Rating:
5.0

Customer did not leave a comment.

richard P. 
Rating:
5.0

Simple & easy, in and out. Just the way I like it!

Greg J. 
Rating:
4.0

Customer did not leave a comment.

wayne P. 
Rating:
5.0

They are super friendly and very conveniently located for us. We rent trailers often when in the spring and fall for our craft fair circuit and this location is by far our favorite.

Rebecca S. 
Rating:
5.0

Good people great help with finding the proper size trailer I needed

Timothy T. 
Rating:
5.0

Customer did not leave a comment.

Kyle S. 
Rating:
3.0

Windshield was filthy. Truck didn't sound or feel solid on the road.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

Karl P. 
Rating:
5.0

Customer did not leave a comment.

Merla M. 
Rating:
5.0

Customer did not leave a comment.

Jamie G. 
Rating:
2.0

Customer did not leave a comment.

Donald J. 
Rating:
5.0

I don't have any complaints/suggestion to improve my U-Haul experience. Thoroughly satisfied!

William W. 
Rating:
3.0

Customer did not leave a comment.

Jerry K. 
Rating:
5.0

Pick up location was great, I told her we were relocating one town over and they told me they would do the same rate and I could return the trailer to the uhaul dealer at 200 E Ridgeway Dr in Midlothian TX. When I took it there the guy was very rude and refused to take it. He told me I would have to take it to another place in town. So now I wasting my time and gas driving across town to another location. I would never recommend this location to anyone. Drop off location where very helpful, I could tell they where annoyed with the other guy who refused my service. I guessing this was not his first time doing that. They guy at 200 E Ridgeway Dr in Midlothian TX, should not be able to repress your brand in my opinion.

Alexander M. 
Rating:
3.0

Only during open hours Was uncomfortable dropping trailer off after hours

Kenneth C. 
Rating:
1.0

It was a gravel lot with no signs saying uhaul or uhaul drop off. The lot was locked so we called to ask customer service if there was somewhere else to put it. They told us they couldn't give us an answer due to lots around us being “red”. We were then told (after talking to 3 representatives) to leave it by the side of the road. I was disappointed in the lack of organization and that we ended up having to leave the trailer by the side of the road with a couple trucks off the highway.

Blair B. 
Rating:
5.0

Customer did not leave a comment.

Jason A. 
Rating:
5.0

Customer did not leave a comment.

Sonny G. 
Rating:
5.0

I cannot think of any way to improve the service I received.

Thomas T. 
Rating:
5.0

Customer did not leave a comment.

brittney B. 
Rating:
5.0

Reservation process was simple and efficient. Trailer was picked up without any hassles. Was in and out in 10 minutes.

Joel H. 
Rating:
5.0

Customer did not leave a comment.

Patrick W. 
Rating:
4.0

Super nice people to work with.

Angela K. 
Rating:
5.0

This location is phenomenal. The overall experience of getting the trailer with u-haul through reservations was a disaster, again. Wrong trailer, wrong location switched 3 times on day trailer needed. 3rd time in a row.

Dalace D. 
Rating:
5.0

Customer did not leave a comment.

Theresa M. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

The staff is really helpful and familiar with the equipment.

Shaun S. 
Rating:
5.0

Awesome service from beginning to end with everyone involved! Very friendly and willing to help hookup and unhook trailer! Thanks for a great and stress free experience!

Roger J. 
Rating:
5.0

Great experience and awesome customer service! This is where I will get my U-Haul the next time I need one!

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Kevin H. 
Rating:
5.0

The trailer is a little heavy not to have some type of jack or support mounted to it.

Blane R. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Very friendly and very professional. They got me taken care of and on my way in a very short time.

Donald P. 
Rating:
5.0

Customer did not leave a comment.

LISA B. 
Rating:
5.0

Customer did not leave a comment.

Glenn N. 
Rating:
3.0

Was approached by a lady that said i need you key. Rude I should say. She could have been alittle nicer and the feed store stunk baddddd!!

Davon B. 
Rating:
5.0

Amazing people to work within

John P. 
Rating:
1.0

Drop off for the trailer was at 3pm. Showed up at 2:30 and gate was closed. Said i could return Monday for no extra cost, dropped it off Monday and got charged double! Will never uses uhaul again.

Marissa W. 
Rating:
5.0

Maybe open earlier but over all it was great!

herman L. 
Rating:
5.0

Very helpful service, clean equipment- great experience!

Steve S. 
Rating:
4.0

Customer did not leave a comment.

Jeremy R. 
Rating:
1.0

I am VERY UPSET with Uhual!!! Screw them. They double charged me and refused refund

Jessica T. 
Rating:
5.0

The guys working there were great at receiving the truck and offered to take care of backing the trailer where they wanted it so I didn't have to. They took care of checking it in and having me ready to go in no time.

Glenn N. 
Rating:
4.0

Customer did not leave a comment.

Rebecca S. 
Rating:
4.0

The employees helping us get our U-Haul were great to work with and we'll be using them moving forward for any trailer rentals we may have.

William C. S. 
Rating:
4.0

Customer did not leave a comment.

Anthony J. 
Rating:
5.0

Customer did not leave a comment.

Terry B. 
Rating:
3.0

Cost per mile should be comparable to other locations

Aundrei J. 
Rating:
4.0

Too many charges plus gas

OLEN R. 
Rating:
5.0

They were great! No improvement needed. Thank you!

Kelli P. 
Rating:
5.0

Customer did not leave a comment.

Keaton D. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth M. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
4.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Michelle P. 
Rating:
5.0

Customer did not leave a comment.

Angela K. 
Rating:
1.0

Took two hours to get the trailer lights hooked up. I had to make three trips to auto parts store because your dealer didn't stock any of the supplies needed. Some dealer!!!!!!

Gene B. 
Rating:
4.0

When I delivered the truck. The lady who inspected the truck had one of the best customer relation ship I've seen in a while!

Jimmy T. 
No reviews have been submitted for this location.

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