Customer Reviews for Midlothian Feed & Supply

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Midlothian Feed & Supply

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Jason A. on

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Sonny G. on

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Thomas T. on

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I cannot think of any way to improve the service I received.

brittney b. on

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Joel H. on

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Reservation process was simple and efficient. Trailer was picked up without any hassles. Was in and out in 10 minutes.

Patrick W. on

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Angela K. on

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Super nice people to work with.

Dalace d. on

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This location is phenomenal. The overall experience of getting the trailer with u-haul through reservations was a disaster, again. Wrong trailer, wrong location switched 3 times on day trailer needed. 3rd time in a row.

Theresa M. on

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Stephen S. on

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Shaun S. on

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The staff is really helpful and familiar with the equipment.

Roger J. on

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Awesome service from beginning to end with everyone involved! Very friendly and willing to help hookup and unhook trailer! Thanks for a great and stress free experience!

Robert B. on

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Great experience and awesome customer service! This is where I will get my U-Haul the next time I need one!

Kevin H. on

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Blane R. on

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The trailer is a little heavy not to have some type of jack or support mounted to it.

William W. on

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Donald P. on

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Very friendly and very professional. They got me taken care of and on my way in a very short time.

LISA B. on

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Glenn N. on

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Davon B. on

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Was approached by a lady that said i need you key. Rude I should say. She could have been alittle nicer and the feed store stunk baddddd!!

John P. on

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Amazing people to work within

Marissa W. on

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Drop off for the trailer was at 3pm. Showed up at 2:30 and gate was closed. Said i could return Monday for no extra cost, dropped it off Monday and got charged double! Will never uses uhaul again.

herman l. on

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Maybe open earlier but over all it was great!

Steve S. on

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Very helpful service, clean equipment- great experience!

Jeremy R. on

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Jessica T. on

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I am VERY UPSET with Uhual!!! Screw them. They double charged me and refused refund

Glenn N. on

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The guys working there were great at receiving the truck and offered to take care of backing the trailer where they wanted it so I didn’t have to. They took care of checking it in and having me ready to go in no time.

Rebecca S. on

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William C. S. on

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The employees helping us get our U-Haul were great to work with and we’ll be using them moving forward for any trailer rentals we may have.

Anthony J. on

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Terry B. on

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Aundrei J. on

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Cost per mile should be comparable to other locations

OLEN R. on

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Too many charges plus gas

Kelli P. on

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They were great! No improvement needed. Thank you!

Keaton D. on

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Elizabeth M. on

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Brian S. on

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William B. on

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Michelle P. on

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Angela K. on

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Gene B. on

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Took two hours to get the trailer lights hooked up. I had to make three trips to auto parts store because your dealer didn't stock any of the supplies needed. Some dealer!!!!!!

Jimmy T. on

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When I delivered the truck. The lady who inspected the truck had one of the best customer relation ship I’ve seen in a while!

Lee S. on

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Samuel L. on

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I used the pre-Check in on line and it made picking up the trailer much quicker.

William D. on

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Bobby S. on

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Truck had an exhaust leak and could not use truck to move my from my residents. The exhaust was overpowering

Bobby M. on

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Heather K. on

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Jimmy Z. on

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Zac H. on

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There was no where to park the truck

Robert P. on

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RM C. on

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Wayne B. on

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Barbara C. on

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Joseph P. on

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Returned truck with extra fuel and at location only a few miles from my finishing point and you charge me extra miles? Will probably us u haul again but will have to watch your mileage estimate.

Justin S. on

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Rachel B. on

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cliff r. on

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Billy P. on

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WILLIAM M. on

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John S. on

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Nice lady but didnt have the appliance dolly as reserved. She commented “we never have a dolly” - so my question, why did uhaul res site permit me to reserve one?

David W. on

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The truck should not have been rented in its poor working order for a 1300 mile move. The battery was almost dead, steering was loose, window had a loud air leak, and the the truck had many loud rattles. I have moved cross country (over 1000 miles each) 8 times using U-haul, this is the first time I had to swap a truck before bothering to load a box in it. Improvement: verify the distance of the rentals move against the condition of the vehicle. The 1st truck may have been ok for a local move but not cross country. On a positive note the manager at the Cedar Hill location that gave me the replacement truck was very understanding and helpful. His service was 5 stars with excellent people skills.

barbara z. on

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jeffrey m. on

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Amanda G. on

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Michael M. on

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Verna K. on

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There were rivers missing on the Uhaul and rain water damaged my $200 mattress pad.

Henry B. on

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Karen B. on

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Jim K. on

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Learrie W. on

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Just thankful for their patients and warm welcome upon my arrival. They were cordial and very efficient.

bethany a. on

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