They were helpful, and said if there was anything we needed to call the office. Then they left. I tried the checkout on the app, but the app wouldn't work right,(it locked up and after taking all the pics they ended up getting dumped i think. )and no one was around at that point, and our dolly wasn't in the vehicle like expected, and I called the office and they said they couldn't help, so I called uhauls 800 number and was transferred 4 times.... very frustrating, especially since my phone battery was going dead.
Michael D
Patriot RV & Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Venus, TX 76084
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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How U-Haul Reviews WorkThe 26' U-Haul Truck I had the steering wheel was off., the lady was dispatched me over the phone didn't explain the vehicle limitation how far I can go with it then charges would be added on, when I dropped off they said we charge you for extra miles you drove.
Mohammad HEverything went smoothly at this location I had no issues with the customer service they were very helpful would definitely recommend them to anyone needing to rent a truck from.
Jose AI prefer to be able to directly with a person, But it worked out all right.
Harold EReally nice reps
Keith P