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ILLYSA L
Customer Reviews for Midway Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good customer service.
Tomas CTruck was in great shape. Made the move a lot easier. Everyone was very helpful. Very much appreciated. Highly recommend!
susan sGreat customer service and very friendly. Truck was very clean.
DAVID CI was charged for being late but there was a blizzard and the main reason was the tires were in poor shape. I understand being charged for being late, but almost 300 dollars? It was out of my control. I guess I will know for next time that its far cheaper to take it out and wreck it than it is to use common sense and listen to them when they put the state in preparedness.
SAMUEL GAwesome service
ERNEST DN/A
JONATHAN AKeep smiling love Uhaul
GARY BFairness when changing people
gerald hThe manager Mark helped me with removing the faulty trailer.
Heidi YVery Good service.
MARK AThe staff was not friendly or helpful as the pickup location, she closed out the rental and offered to print or email the receipt which was good. She made no offer to help park, drop or disconnect the trailer; fortunately I did not require any assistance; but some might especially with how small the lot is.
Joshua NI do not see where any improvements need to be made. From start to finish everyone was a pleasure to do business with. I hope I don't need their services again anytime soon, but if I know someone that needs a U-Haul I will be recommending this location.
Candice SNothing I can see very experienced and knowledgeable about how the equipment works and performs.
Mickey HWonderful service and very nice.
Angela WAlways reachable whether in the office or not. A joy to work with. I have used this location as a pick up and drop off. Thumbs up.
Renee Svery nice kind man , great experience, would definitely recommend and have
Peggy RI can not think of a thing Everything was perfect n people I dealt with Couldn’t ask for any better
Patrica BDon't change.
James RSuper nice gentlemen. Came out and helped me park the trailer and took care of the drop off completely for me
Rodney MI did not like that i could not reserve equipment over the phone
jessica tMark and Becky are the greatest ! They worked with my schedule, worked out accurate pricing, and were very thorough about the equipment needed for the move. Nice to be neighbors with friendly and professionals like them.
William EEverything was excellent so nice to work with
Pam SFriendly staff and excellent service can’t think of anything.
Mickey HI think it's amazing that I went a total of just 28.9 miles with a 15 foot U-Haul truck and it took $30.00 to fill it up 8.574 gallons just to go 28.9 miles that's a total of 3.37 miles per gallon and I didn't have very much stuff to haul the heaviest thing was a old wooden gun cabinet which I can carry by myself. My 2011 GMC Truck with a 4.8 Liter V8 engine gets better mileage than your U-Haul.
Nelson BNobody was there during business hours and very poor cell service to be able to complete the online return
John RYou don’t have to do anything. You was kind and treated me with great. I d recommend you to everyone. Thanks for the wonderful service.
micheal cLocation has an awesome logging steam train display
Rob BNothing I was completely satisfied
Joyce FAdd military discount.
Patricia sGreat lady who helped us. Honestly over all it was a wonderful and easy experience. Everything went smoothly.
Patricia SCan't think of a thing. Thanks for the kind/ friendly service!!
John TVery friendly lady
Ronnie LGreat service!
Steven MNice people
JUSTIN BThese folks are great!
Kathy LWonderful staff, a great place to rent!!
Carl AAll good
John WI did mobile drop off and the completion of my return was within 30 minutes.
Jessie AGreat service!!!!
Fred MMr Church was a great person and the service was great. If I have to ever use a U-Haul service again it will be from Mr Church.
Lynn BI am completely satisfied with the service at Calvin, WV.
Dana GStay the course!
James RAbsolutely the friendliest customer service ever!!!
Clara DTransaction went smooth. Thank You
tim kGreat customer service bright friendly location very inviting location.....
David FWouldn't change a thing! Very nice people to deal with when we dropped off our truck! Thanks U-Haul! :D
Charles N