Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I am completely satisfied with the service at Calvin, WV.
Dana G.
Rating:
5.0
Stay the course!
James R.
Rating:
5.0
Customer did not leave a comment.
perry Q.
Rating:
5.0
Absolutely the friendliest customer service ever!!!
Clara D.
Rating:
3.0
Customer did not leave a comment.
William G.
Rating:
5.0
Customer did not leave a comment.
Jamie M.
Rating:
5.0
Transaction went smooth.
Thank You
tim K.
Rating:
5.0
Great customer service bright friendly location very inviting location.....
David F.
Rating:
5.0
Customer did not leave a comment.
Joseph M.
Rating:
5.0
Customer did not leave a comment.
William B.
Rating:
5.0
Customer did not leave a comment.
Timothy Donald R.
Rating:
5.0
Customer did not leave a comment.
Noah A.
Rating:
5.0
Wouldn't change a thing! Very nice people to deal with when we dropped off our truck! Thanks U-Haul! :D
Charles N.
Rating:
5.0
Customer did not leave a comment.
GREGORY H.
Rating:
5.0
Customer did not leave a comment.
Jesse C.
Rating:
5.0
Customer did not leave a comment.
Danny H.
Rating:
5.0
Customer did not leave a comment.
KIM EARL M.
Rating:
5.0
Customer did not leave a comment.
Paul B.
Rating:
5.0
Customer did not leave a comment.
Don Milton Jr S.
Rating:
5.0
Customer did not leave a comment.
David S.
Rating:
5.0
Customer did not leave a comment.
Cathy L.
Rating:
5.0
Customer did not leave a comment.
Jeff M.
Rating:
4.0
The mileage from the place we were moving from was not counted, which was 40 miles and we had to pay extra.
Retha H.
Rating:
4.0
Customer did not leave a comment.
KATHERN M.
Rating:
5.0
Customer did not leave a comment.
Stephen Edward C.
Rating:
5.0
Very friendly people always willing to help out and get you on the road fast. This is our second time using them and we think they are great.
Xavier Steven W.
Rating:
5.0
We were very impressed with the helpful service we received.
mary E.
Rating:
5.0
Everything was great the air conditioning in the cab helped a friend who was over heating maybe a fan or air in the back so people don't over heat
Kelly M.
Rating:
5.0
Customer did not leave a comment.
Michael Raymond M.
Rating:
5.0
Customer did not leave a comment.
RANDY H.
Rating:
4.0
Customer did not leave a comment.
Dean S.
Rating:
3.0
My mattress and lazy boy recliner are ruined because the old truck that I was rented leaked. I had asked about a newer truck and they said they have to rent them in a certain order and that was the one I was rented. I didn't know I would need flood/rain coverage for inside the truck!
Lisa H.
Rating:
5.0
Very satisfied
BILLY R.
Rating:
5.0
Customer did not leave a comment.
C. Michelle K.
Rating:
5.0
Customer did not leave a comment.
John H.
Rating:
5.0
Customer did not leave a comment.
Shane B.
Rating:
5.0
Very friendly and professional would absolutely use location again and highly recommend this location to friends and family.
Jimmy D.
Rating:
5.0
Customer did not leave a comment.
Keri I.
Rating:
4.0
Customer did not leave a comment.
Grant B.
Rating:
5.0
Hellva good looking man!
Mark C.
Rating:
5.0
Personell Was very helpful and friendly
Billy B.
Rating:
5.0
Customer did not leave a comment.
Jamie M.
Rating:
5.0
Customer did not leave a comment.
Mark M.
Rating:
5.0
Customer did not leave a comment.
Michelle C.
Rating:
5.0
People were really friendly and helpful!! Great place to rent!
Jill Browning F.
Rating:
5.0
Nothing. Great service.
Jon T.
Rating:
5.0
Nothing they was fantastic!!
Joseph Franklin D.
Rating:
5.0
Customer did not leave a comment.
brenda denise W.
Rating:
5.0
Everything was perfect!!! thank you
Christopher B.
Rating:
5.0
Customer did not leave a comment.
michael L.
Rating:
5.0
Very accommodating!! Went over and beyond to help me get home to NYstate Thank You!!
Debbie S.
Rating:
5.0
The mileage given was not enough for the trip I had to make. I think it was just an error not taking into consideration that I had extra miles between rental places and where my houses that I was moving to and from were.
michael L.
Rating:
3.0
The straps were hard to use because the equipment was rusty and the crank was sticking! They could use a good oil to help them work.
Michelle Lynn I.
Rating:
5.0
The lady was very concerned about the dent in the fender and she said she was gonna report it and get it fixed immediately. So I thought that was cool.
Ryan N.
Rating:
5.0
Customer did not leave a comment.
Bengi C.
Rating:
5.0
Customer did not leave a comment.
Franklin G.
Rating:
1.0
Customer did not leave a comment.
Marcus Ernest T.
Rating:
5.0
No improvements needed ????
john B.
Rating:
5.0
Customer did not leave a comment.
Don Milton Jr S.
Rating:
4.0
Customer did not leave a comment.
dena J.
Rating:
5.0
Customer did not leave a comment.
John E.
Rating:
5.0
Trailer leaked
John E.
Rating:
5.0
Customer did not leave a comment.
Shirley Jean K.
Rating:
5.0
Great person, very friendly
Walter M.
Rating:
5.0
Mark was very polite and well spoken man. He was cordial, polite and I will prob go have coffee with him when I have time because he is that nice of a person. I hope you relay this information to him as well.
Jon M.
Rating:
4.0
Customer did not leave a comment.
charles M.
Rating:
4.0
Customer did not leave a comment.
Matt Q.
Rating:
5.0
Customer did not leave a comment.
Angela B.
Rating:
4.0
Customer did not leave a comment.
Robert Allen B.
Rating:
3.0
Hours are different from most U-Haul places. That's more of an inconvenience trying to move during the weekend. We had a fee because our scheduled time of return was when the location was closed.
Anthony Taylor G.
Rating:
5.0
Nothing needs adjusted.
larry B.
Rating:
5.0
Very nice and friendly, this is an awesome place.
david R.
Rating:
5.0
Customer did not leave a comment.
Stacy C.
Rating:
5.0
n/a
Stacy C.
Rating:
5.0
Customer did not leave a comment.
shirley A.
Rating:
5.0
Very friendly and very clean and nice people. Thank you so much.
Alice H.
Rating:
5.0
Customer did not leave a comment.
harold W.
Rating:
5.0
The manager at this location was so helpful to us. he helped us with
some personal problems we were having.because of an accident we had with our motorhome.
I would recommend this u-haul dealer.
Terry C.
Rating:
5.0
Customer did not leave a comment.
Bryan K.
Rating:
5.0
Customer did not leave a comment.
Sharon M.
Rating:
5.0
Keep all new dealers updated on the site
Shiril M.
Rating:
5.0
Nothing at this facility. They stayed over time of closing to wait on me to get there. Friendly and nice people to deal with.
Linda E.
Rating:
5.0
salesperson was courteous and professional. I see no room / need for improvement.
Michael C.
Rating:
5.0
Customer did not leave a comment.
Roy J.
Rating:
1.0
NO 24 HOUR DROPOFF
WAYNE K.
Rating:
4.0
Customer did not leave a comment.
chariels M.
Rating:
4.0
Customer did not leave a comment.
Gale F.
Rating:
3.0
The ppl i rented truck from was aswome but the drivabilty of truck was horrible that truck should of not been for out os state use.Im a heavy equipment operator and i have 8 wheel. Dump trucks that ride better that pos truck did.