Customer Reviews for Midwest Clearance Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Midwest Clearance Center

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ANGELA B.
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The over all experience was excellent. No complaints.

Charles C.
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The problem was not really with the location, it was with the U-Haul 24/7 app and the incredibly awful service provided by U-Haul team members on chat. However, the staff at this location also had many problems helping us and didn't even seem to know the combination to their own lock box. We spent nearly an hour at this location trying to pick up the truck.

Christopher B.
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LUCRETIA J.
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RYAN W.
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RAYMOND B.
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Kelvin M.
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RACHEL M.
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GREGGORY H.
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TERRY P.
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Truck was very old, over 180,000 miles. Can't possibly be economically efficient for the customer.

KRISTAL C.
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Everything was perfect. Thank you for your service.

Richard O.
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They did great. No complaints.

CHRISTOPHER T.
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Brian M.
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Customers need to be prepared for the online return process, it takes quite a while requiring several photographs. It would be nice to know the process before arriving to drop off the equipment.

MICHELLE D.
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Jessica M.
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James S.
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ZANE S.
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Make sure not to confuse the customer on drop off times. U-Haul had 10am return then I had to wait along with 2 others until the location opened late, stating that they did not open until 11. This was grossly inconvenient. I believe that we deserve a credit and will be contacting customer service

FRANK D.
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Michael S.
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I can't think of anything that could be done to make a superior outlet like this any better.

andrew D.
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Do not change anything. All went well for me. Keep the good service up.

Barbara D.
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Kent L.
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TOYA M.
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Not to much improvement need to be done, it was excellent customer service, thank you.

Michael B.
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Always excellent service!

Marquise W.
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Vernon F.
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Allison R.
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Ben D.
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Victoria E.
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PHYLLES R.
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BRIDGETTE B.
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The moving help never showed up, even after they confirmed....i want my money back.

Anthony T.
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CAROL D.
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Susan R.
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Great friendly employees!

Dorothy H.
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Service was excellent.

Michael B.
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Mary T.
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CARLOS R.
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Albert B.
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Wonderful Service! Very excellent customer service.

bill H.
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Monroe B.
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Truck had no ac ,vibrated and shook all over the road ,oil pressure was low ,

BRIAN T.
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michele D.
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100 degrees in the St louis area and there was little to no cooling in the cabin.

Lesley R.
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The air didnt work good in the truck

Robert M.
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Robert was excellent to work with and answered all my questions.

TAWNYA L.
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I can't think of anything. You all were kind, courteous and very fast. We was able to get our rental in basically less than 15 mins. Thank You!

Bryan S.
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charles C.
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Great rental experience.

ANTHONY F.
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Anthony F.
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Alethea N.
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milton G.
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Natasha H.
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Very professional.

James W.
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Everything worked out well

Tori B.
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Travis G.
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Steven M.
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Thomas B.
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Scott J.
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Donnesha C.
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The initial customer service experience was a great one and due to the fact that we had to prolong the use of the U-Haul we had to call the headquarters to do so. One of the Midwest Clearance employees called me saying I need to bring the uhaul back now and that they would not extend my reservation even though I had already done so with the headquarters. I told him that I was still utilizing the truck but he didn't care at all.

Timothy C.
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Very wonderful customer service!

Annika D.
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Justin W.
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Barry W.
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Floyd B.
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Dustin W.
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Sharon D.
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Service was excellent , fast, and equipment was on point

Ronald H.
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Rebecca B.
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Aaron C.
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JERI E.
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Everything and Everyone was fine

Stuart P.
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Don't change a thing. Very pleased ??

Shari B.
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Luberta A.
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Daniel M.
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Don't know; the store was closed with nothing posted online or at the location--probably closed for Easter, but they could have at least posted a sign on the door.

Miles M.
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Ellen E.
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Jarret B.
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Edward K.
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JIMMIE P.
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Patrick W.
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Wonderfully helpful people

Elizabeth M.
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Michael B.
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I was very pleased with the person who took care of me...in fact they both were very professional and courteous...I will definitely do business with them again.

Tovaughna T.
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Customer did not leave a comment.

MICHAEL G.
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I was very happy with the ease in which I was able to not only rent a van but also the fast and pleasant way that I was able to return it.

Mark H.
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MARY W.
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Portsha C.
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Lindsay R.
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Deadre H.
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CHARLES C.
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The person answered all our question and did a nice job.

Susan P.
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Friendlier staff

Christie M.
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No improvement needed. Service was AWESOME

charles H.
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Camren S.
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Deborah M.
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John D.
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I was the only customer and it still took 15 minutes to drop off the trailer. They wanted me to unhook the trailer! I will not return a rental here again. I won't buy any furniture there either.

walter W.
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Miriam F.
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No reviews have been submitted for this location.

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