Awful customer service for corporate not local
Catherine A.- Illinois IL
- Fairview Heights
- 62208
Moving Truck Rental in Fairview Heights, IL at Midwest Clearance Center
(U-Haul Neighborhood Dealer)
10850 Lincoln Trail Dr Bldg 21
Fairview Heights,
IL
62208
Contact Us
10850 Lincoln Trail Dr Bldg 21Fairview Heights, IL 62208
Services at this Location:
Location Hours
- Mon-Sat: 10 am - 6 pm
- Sun: 11 am - 5 pm
One-Way and In-Town Local Rentals in Fairview Heights, IL 62208
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
-
Moving Trucks
We have the largest selection of new trucks!
-
Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Excellent CustomerService
Nakita R.- Rating:
- 5.0
Very nice people, was a pleasure!
Miracle D.- Rating:
- 4.0
Nothing
EVELYN D.- Rating:
- 5.0
Charging $0.79/mi is ridiculously high for the current price of gas.
Melissa B.- Rating:
- 5.0
The over all experience was excellent. No complaints.
ANGELA B.- Rating:
- 1.0
The problem was not really with the location, it was with the U-Haul 24/7 app and the incredibly awful service provided by U-Haul team members on chat. However, the staff at this location also had many problems helping us and didn't even seem to know the combination to their own lock box. We spent nearly an hour at this location trying to pick up the truck.
Charles C.- Rating:
- 3.0
Truck was very old, over 180,000 miles. Can't possibly be economically efficient for the customer.
TERRY P.- Rating:
- 5.0
Everything was perfect. Thank you for your service.
KRISTAL C.- Rating:
- 5.0
They did great. No complaints.
Richard O.- Rating:
- 5.0
Customers need to be prepared for the online return process, it takes quite a while requiring several photographs. It would be nice to know the process before arriving to drop off the equipment.
Brian M.- Rating:
- 3.0
Make sure not to confuse the customer on drop off times. U-Haul had 10am return then I had to wait along with 2 others until the location opened late, stating that they did not open until 11. This was grossly inconvenient. I believe that we deserve a credit and will be contacting customer service
ZANE S.- Rating:
- 5.0
I can't think of anything that could be done to make a superior outlet like this any better.
Michael S.- Rating:
- 5.0
Do not change anything. All went well for me. Keep the good service up.
andrew D.- Rating:
- 5.0
Not to much improvement need to be done, it was excellent customer service, thank you.
TOYA M.- Rating:
- 5.0
Always excellent service!
Michael B.- Rating:
- 5.0
The moving help never showed up, even after they confirmed....i want my money back.
BRIDGETTE B.- Rating:
- 5.0
Great friendly employees!
Susan R.- Rating:
- 5.0
Service was excellent.
Dorothy H.- Rating:
- 5.0
Wonderful Service! Very excellent customer service.
Albert B.- Rating:
- 3.0
Truck had no ac ,vibrated and shook all over the road ,oil pressure was low ,
Monroe B.- Rating:
- 3.0
100 degrees in the St louis area and there was little to no cooling in the cabin.
michele D.- Rating:
- 5.0
The air didnt work good in the truck
Lesley R.- Rating:
- 5.0
Robert was excellent to work with and answered all my questions.
Robert M.- Rating:
- 5.0
I can't think of anything. You all were kind, courteous and very fast. We was able to get our rental in basically less than 15 mins. Thank You!
TAWNYA L.