I picked up a U-Haul trailer from this location, and the lady who helped me was very nice, helpful, and knowledgeable. I highly recommend this place, and I would definitely rent from here again if needed.
Abdulaziz M
Customer Reviews for Midwest Cycle & Atv
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Ashley did a great job! She answered all my questions and helped with the hookup of trailer. Return was easy and painless.
Mitch PI had a great interaction with ashley. I made several changes to my reservation.And ashley was able to accommodate all of them and everything went smoothly. The only hiccup was on saturday , and that was because the u haul system on the computer was down. Ashley was able to process me and get me going by using her cell phone.
CHARLES DKeep up the good work!
Larry HVery friendly. Easy check in and check out
John BMake sure tgey note not to charge u for a late fee when told they wouldnt
Robert BWas quick and easy
Jennifer LAshley went above and beyond to help me!
Misty BAshley is really customer supportive, we will always use this location for all our Uhaul needs. Thank you!
TEGAN WAshley really went above and beyond to get me out the door with a moving trailer. She is pretty awesome at what she does and she made my reservation for me and even when I had to get the trailer a day early she still made it happen for me !! I WILL NOT USE ANYONE ELSE BUT HER !! A thousand gold stars ⭐️!! Very professional !!
BRENDA SVery friendly and polite. Exceptional rentals and convenient to rent.
RONALD MVery friendly and easy to work with. Everything was clean and well cared for. We will definitely rent from them again.
John BExcellent customer service. Thank you !
RONALD BA winch to pull up cars
LORI WThis lady was a true professional. Very nice and supportive.
Paxton CExcellent service
SAMUEL MToda está muy bien
Yaima GAshley was absolutely amazing!!! Everything went smoothly! Pick-up and return was a breeze! Highly recommend this location! Will defiantly use again…if needed!
AMANDA MThay we’re closed
robert pSpray oil on racket ❓
IGNACIO JFriendly and very easy to work with
JIMMY RExcellent customer service!
CHRISTOPHER KAshley was AMAZING!!! Her cusyomer service goes beyond what is known or expected!!!!
NATASHA KNo issues with the truck and picking it up via the app worked great!
Brandon DGreat Service!!!
Kristine SNo problems. Friendly and professional employee
JAN SSuper easy process, friendly staff, and the truck was clean and reliable. Made moving way less stressful—would definitely rent from U-Haul again!
JAIR CAshley had the best customer service. Such a great experience, I would definitely rent from them again.
YOANA CDon’t change the way you do business everything just hums in your operation!
PAUL HGreat customer service
JOSHUA HExcellent experience!!!!
SUSAN MTodo bien gracias
Livan LFriendly and easy to work with
LAWRENCE PPay them more! Wonderful customer service
CHRISTOPHER GThe service was 5 star!!
LENA HAshley is amazing and so helpful.
DULCEY MThe team at Midwest Cycle & ATV is very helpful. I would highly recommend them to anyone in the area who needs moving equipment.
JODI HAshley was super friendly, fast, and helpful!!!
AMBER MCoordination between website and location is suspect as online did not correctly identify what trucks the location had available.
Dirk CAshley went above and beyond to make everything happen stress free for us she was amazing from start to finish for the whole transaction
MELISSA FLady we dealt with was so so nice! If we need a U-Haul again will be going here for sure.
RILEY AMy experience with this location was absolutely stellar. Everything they could do to make it easy , they did. Great Rental pickup and return.
PAUL HGreat service!
KISHA AI completely missed the drop box. Marking it more clearly or putting a sign on the door would be helpful.
JESSICA RThis is the best U-Haul provider I have ever used. When they say they will have a truck for it will be their when you go to go it. I found this refreshing since at all the other Dealers you could arrange for a truck the day before thinking the next morning there would be a truck for you only to find out the had rented it to another person. This has happened to me several times at other dealers.
DENNIS SNo one was present at the time of dropoff.
SANDRA KEverything from picking up the truck to dropping it off went GREAT! Kudos to Ashley! She the Best!!!!
REBECCA CVery fast, and they had what I needed in short notice. Thank you!!
nicole gVery professional and friendly. Will recommend to anyone to use this location. They couldn't be more helpful with everything
MATTHEW KWonderful service, quick and easy hook-up, made my day easier!
ANDREW BSeguir así con eficiencia
YOEL MAshley is great always has what I need
LOGAN SGood
SHANTEL E