Great service
Leonardo R
Customer Reviews for Miedemas Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service
Anthony PEquipment could use some TLC inside and outside
Solomon FMiedmas saved the day! There was some kind of mix up at another location and our reservation kept getting pushed later. One call to Miedmas and we were totally taken care of. They handled creating the new reservation and making sure there was no fee for canceling at the other location. They service is great there every time. Worth traveling a bit further for.
Franklin MHave more fuel in truck when customers pick up. I had a little over 1/4 tank. Had to fuel up before we moved. Inconvenience.
Kelly Dyou are Awesome as is.
Joe GI believe that U-Haul should consider reduced rates for longer drives. This rental was too expensive. I also felt as though the truck was having difficulty achieving the speed limit. It did not break down though - so grateful for that. The inside of the cab was filthy and left dirt on the possessions I had up at the front. In my past, the expectation was always that the rental was full of gas and came back full. I get that some customers did not bring it back full but then you should charge them. Instead you asked that it be at the same level. I incorrectly assumed that it would take a full tank to go as far as I did but I left about $60 extra worth of gas in the tank that was over & above a charge that was already way too high. It left me with a very poor impression of U-Haul overall.
Jacqueline LCab was dirty, ordered dolly was not provided, APP system was difficult to navigate and our reservation was not recorded despite 3 phone calls. Very disappointed as we could not complete our move.
PETER JGreat service, great staff! Highly recommend using Miedemas Auto Sale Uhaul!
cindy wMy bill was $135 but I was charged $185.
Bradley JLocation was closed when I arrived, self explanatory to park and drop the key off. Luckily there was still room to park the truck as parking lot was nearly full.
rene sThey were excellent! Very unlike the experience I had in Orillia, where I had to go out to a the shell station was falling apart, just out. Try to array it to the north.
Kathryn HLocation was fine and helped when we had issues returning the vehicle. Don’t use U-Haul at all based on the deck in experience and app.
STEVEN MEverything was okay.
Garnet TEverything was great. Friendly and attentive customer service.
Deleon LThe lot is a little tight. I reserved a 6x12 cargo and the week before pick up I had to change the dates on both ends of the rental. The change was simple and without drama. Greatly appreciated. All in all a great experience.
GRANTW MAlways quick and excellent service from the Staff! 5*
Kimberley MNothing
FRED FSuper service
Leonardo RGreat service! Friendly staff.
cindy wThe whole experience was great. Easy booking, easy and friendly pickup and I always love uhsul trailers. They’re the nicest to haul and always have thoughtful placement of tie downs and usability
Dustin WAll good.
JEFFREYJ NGreat service
Michael BEmpty bags under the seat
HENRY DKayla was so helpful and pleasant to deal with. Everyone in this u haul was amazing. There is nothing they can do to do anything better.
Paul BKayla was a SUPER DUPER performer! She needs to be the CEO :)
RUSSEL DFriendly and efficient and prepared
Sheila SAbsolutely nothing.
joanne kNo improvement needed. Pick up was smooth and very easy. Very friendly customer service.
Nina LWe dropped the truck off here. It was convenient. It wasnt far from where we moved.
Sheila CVery good service at luck uo location
Eduardo FWhen our truck was returned to this location they were already closed so no personnel where there - hense why that question is marked no. My husband reports it was easy to return to this location after hours.
MARK BKeep up the great work
garry oStruggled to find the drop off box for the keys. Would recommend leaving a sign on the door for those coming after hours.
Claudia DThe dolly didn’t work. The mobile process takes too long and I’m literally doing uhauls job in order to rent a truck.
Robert HThis location in Orangeville was efficient and provided excellent service and turn around and the customer service agent was professional while being nice and positive such that she was a big part of my positive review I have rented form you a few times and usually the csr does not really care and is not very professional...this one was fantastic! Tim
Tim DAll went well and truck was ready to go. However at the drop ofc was terrible. Couldent find the hidden driveway but eventually got it. No one would answer the phone so left it there. Next day they charged me for fuel I already fueled it up to just below the 3/4. Also I signed for a truck with just under ghe 1/4 mark and when I got to truck it was discovered just below 3/4 and that's where it was when I dropped it off.
Patrick HPrimary wiring harness needed to be changed as it was rotten beyond repair but they repaired it quickly and efficiently.
Steven FFriendly, efficient, prepared and helpful to my needs
JOHN mThe staff was amazing answered all my questions and concerns. No hidden fees. And received my over payment right away. I will definitely recommend them to all my friends and family.
BEVERLY FThe service was great. The staff were friendly and had the trailer ready to go when I got there.
Tyler WThis location is great. Nothing needs improving. Keep up the good work.
Kevin HVery well run location. Was easy getting and returning the rental. People were excellent and will rent from there again. Will recommend to my friends.
Daniel WNeed a rental vehicle at the last moment , the customer service was top notch. 5 stars
Sunny KThis isbthe best location for u haul. The staff is great.
Randi LYour website is confusing
Tim MI was very happy with the staff and customer service, however the equipment (truck) needed serious repair, I have since contacted them to let them know
Leslie BThe lady was helpful even though she was busy.
Benjamin Dnothing excellent service and professional support
DON MThe customer service who checked us in was great, straight to the point and friendly.
Yanaarth YThis was the best uhaul experience. Friendly staff, easy transaction, accommodating and helpful.
Bethany SGreat service and convenience.
JOE GThe customer service here is always friendly, knowledgeable and determined to make the rental experience satisfactory for me. Moving is no fun, but the people here make a portion of much easier!
MIKE DMy U-Haul experience was seamless and professional, keep up the great work. Have a great day....thank-you for all your help....respect always 🙏
STEVE S