Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Perfect to deal with the Miedemas staff. Definitely the U-haul of choice for me. I wished that station would have a more constant availability trailers. I guess U-haul does not do enough to restock after one way rentals
Don't change a thing. Staff were professional and very helpful.
Keep it up guy's, Staff was excellent & so was the vehicle.
The Gentleman who helped me on this trailer rental was excellent! My ball hitch was a bit high for the trailer and he offered me a better safer ball. He also provided me with a lighting adapter when I didn't have the right one on my truck. The guy was just great, thanks a lot for the easy, and safe experience. Well done!
Very friendly staff and very helpful!
Friendly front end staff, was shown and advised how to safely attach trailer to hitch, and was ready and waiting on my arrival. Will use this location again in the future.
Everything was great
I asked for someone to contact me. It has been over a week and still I have yet to be contacted. The truck was a piece of junk. But it was closed and I had no other choice to use the truck as I HAD to move that day. Would love to be contacted. 226-200-0484
Very friendly and knowledgeable staff!
It was difficult to get it unhooked.
I think a proper junction box that would protect the trailer and extension wiring would reduce breakdowns
The app was terrible. It wouldn't let me continue after uploading photos. When I reached support, they told me to use the website instead. That worked, after a frustrating 20 minutes trying to use the app.
I am very disappointed with U-haul and in particular U-haul Bramalea. I had booked over a month in advance and at the last minute they cancelled and I had to drive 86KM (round trip) to pickup my trailer.
Great customer service and very helpful.
Seamless experience from check ing in to dropping off.
The truck ran well. I was a little disappointed with the cleanliness of the interior of the cab but the truck box was fine. All in all a pleasant experience especially with the agent who was most helpful. The bill was what I expected so no complaints there.
Good vehicle, service and price.
https://miedemasmotorsales.com/ Great people
fast good
Pick up time ensured
Customer service was amazing! All employees were extremely helpful. My overall experience was excellent
I was very happy with my service there and there is no need for improvement thank you.
Wonderful people to deal with. Very efficient and courteous. Would recommend Orangeville U/Haul.
Had a great experience and staff very friendly and courteous .
Very friendly. She was walking out to receive the truck as I was parking. I love that service with a smile. Welcomed us to Orangeville.
Very friendly service:)
I think the mileage is a little expensive and I would shop around before using uhaul again but I really enjoyed the online pick up experience which made the whole thing quick and easy
I was very pleased with the service I had.
Service is always excellent..
The lady I dealt with was very pleasant and helpful.
Kayla is beyond helpful, always looking out for your best interests and fast to reply.
Great service
The place was not open, even though it said it was. we had to do the online return. The lady I called was very helpful and the online process was fairly easy. I'm just upset that there was no one there to help me. it's not like i was there after hours or anything, it was 3:30
Dealer very helpful. Will definitely use again.
Thank's for asking about my rental experience. Over all it was very positive. I only have one concern, but I find it a major one!! There was no back-up alarm or at least it wasn't working. Given the nature of the moving truck you are going to be backing up into driveways etc a fair amount of the time. Safety should be the companies number one concern!! Maybe the U.S. A. doesn't have as stringent safety measures as Canada. The personal service at the pick-up location was excellent!! John Cronk.
Super friendly staff accommodated us really made it a great customer service experience.
Everything was perfect, thank you
Nothing to improve, good people to talk to, excellent service
nothing was good to have someone at this location to help
Very helpful
Thank you
People there remembered us from before and everything ready to go when we arrived. Friendly
Everything was good. Thanks.
Friendly, informative and helpful. Great experience Thank you!!
Parking was difficult. Equipment scattered everywhere.
My issues are with UHaul not with the pickup location They were extremely helpful in resolving the issues
The staff were fantastic! They were problem solvers and assisted me with transferring my pick up location. They were super fast in getting my out with my rental and took the time to ensure I was all safely connected. Upon my return, they were even more efficient and friendly. I would definately return to thei location. With great thanks.
Both gentlemen I dealt with were polite, warmed van up prior to my pickup time...
Trailer was full of gravel and stones
The guys were very easy to work with ,would you this again Thanks John
We were concerned about renting a 20ft U-Haul truck to drive one way from Ontario to Nova Scotia (what if there was a break down en route??). But we had nothing to worry about. Other than a crack along the bottom of the windshield, the truck was in perfect condition & we had no issues with it whatsoever. Exactly what we needed. And once the van was returned, when we were in error over-charged, a quick email to their customer service resolved the issue within hours. Overall a great experience.
very friendly service
Staff were friendly informative and accommodating!! Excellent experience Thanks Tom
Only issue was actually getting vehicle. Associate having problems getting in contact with head office. Took awhile for steps to be complete. Other than that, it was great... cheers
