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Andreas J
Customer Reviews for Miedemas Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Picking up the trailer was so quick and easy. People at the establishment were friendly
Mark HGreat staff, always very helpful
prya PGreat service! At this location I recommend renting all your uhaul trucks equipment from this location. Thank you to Allen for the great service!
sharaz cThis location was super accommodating .
Concetta FIt would be great if you had a location in Alliston
Carol CCustomer service was above expectation. Very direct to your needs and was able to deliver the truck in a respectful manner. Would always come back
Jasper VSuper friendly staff, knew I needed the truck for drivers test and made sure it would pass inspection!
Abigail TGreat service
Ray sI reserved 2 dollies for my move and was provided with neither. I had to go and buy them from Home Depot because I required them and payed for them with my U-Haul reservation but they were never provided to us.
NICHOLASMAURO CGood service
MAURO MLove dealing with the Miedemas Auto Sales crew! Repeat customer for life
Mike BGood to have a place local to me. The young lady that runs the office was friendly and good with her knowledge to make the booking.
GREGORYJOHN MImprove the after-hours sign in process. The mobile software is NOT user friendly. Almost made me go elsewhere to rent a truck.
kathy aFront counter gent went above and beyond to provide 5 star service. Best u haul location hands down!!
Kevin SAllan and Kayla were engaging, friendly and super efficient. The best U Haul rental experience I have ever had. Kayla had started the cargo van I needed for a local move just as I arrived to pick it up. After we had completed the paperwork I was taken to the van which was warm and very clean.
Richard LThis is by far the best place I’ve ever rented a u-haul. Everyone that works there is great, and they’re all super nice and helpful. They really go out of the way to help you.
Cameron DMy first trailer rental .. not my last
Kurt CN/A
Fatima HDave was fantastic and I would absolutely recommend this location to all my friends!! Great experience all the way around!!!
Michael NServe coffee during winters.
Peter KAlways have a great experience with this location and the customer service is excellent!
ANDREW HThe staff were very helpful and accommodating. They made the rental process very easy. Thank You.
MANSFIELD ONothing. Excellent and prompt service. The lady at the front was very nice and friendly and the gentleman had the truck warm and ready for us. Great service & location!
Christine SEverything went well
Robert MThe people at this location were really lovely and made the experience 5 stars.
Christine WThe attention and customer service was great. This location did a great job of answering questions without hesitation. Appreciated the help and honesty. Hard to find room for improvement. Keep up the great work.
DAN WFront drivers wheel axel area sounds like its going to fall off, this should be checked.
sandra iDan was great, Kayla was hilarious. good location will recommend.
PETER GStaff at the pick up and drop off locations were both amazing!! Give Cayla at the location in Orangeville a raise!! The truck had a check engine light on the whole time, when I notified the people at the pick-up location they said they knew about it. The drivers side windshield wiper blade doesn't touch the window in the cold. Overall the truck ran great, gave you some extra gas back too.
Nick FThe lady at desk was super duper helpful and sweet
Arshjit SNo improvement needed Kayla was absolutely amazing I will recommend miedemas to everyone I know because of the better than excellent service if I could rate higher I would.
JACLYN CSuper friendly and helpful service. Thank you
Vanessa LPerfect everything was good ready to go friendly and have referred them to others as well , use these guys every six months for a trade show , see you in six, thx Vinnie
VINCE MApparently I was 20 miles over my allocated limit however, as my gas tank was not full when I picked it up, they gave me a credit for this overage. Also, I was not made aware of a maximum mileage limit when I booked online
Bernie DThe team at Miedemas are exceptional.
Sonia MTransaction was smooth and efficient. Very nice young lady helped me check in and additional staff hooked up the trailer. Trailer was just what I needed. Thank you!
John OU-Haul needs to improve the app. It wouldn’t recognize my location ( yes, it was on), so after multiple attempts, my partner had to use his phone. Also, the slowness (cycling) was painful. It had both of us frustrated before we even got in the truck. Not a good way to start a customers experience.
Adolph BEverything went smoothly. I appreciated doing most of the information by internet before arriving. Made the check in and out seamless.
Eric NAlways an absolute pleasure dealing with everyone at this location.
Mike BThe staff is knowledgeable and very hospitable. They went out of their way to ensure my experience was A1. I'd definitely recommend this location to family, friends and all.
Pat TThe young lady that helped me out was absolutely fantastic. Everyone at the location was friendly and helpful. I would recommend this location a 💯 I will be using them again in 3 weeks.
Amanda TWe spent almost 2 hours trying to get the keys for the truck We were told 3 days before pick up that we booked over 6 weeks prior that the pick spot would be closed and we'd have to go to Brampton for pick of because we wanted a bigger truck for day 2. We live in Orangeville so it wasn't feasible. We could have made a better arrangement if we knew the pickup spot would be closed but with 3 days to go it was nearly impossible. Just a nightmare
Gary AThey went above and beyond to help me get set up and out the door quickly!
GEOFFREYDUANE WAlthough the rental site itself was great, the more confusing aspect of renting was the original sign up as it felt somewhat convoluted in its approach and until I finished booking I couldn't tell if I was doing things correctly or not
Matthew FKayla was customer focused and friendly. Has an overall positive attitude.
Ralph DI would like to give my highest recommendation to the staff at this location. Kayla definitely out preformed any customer service I’ve ever worked with. She treated us with the utmost respect and made us feel comfortable and answered all our questions. THANK YOU KAYLA
VINCE PPlease check the U-Haul functionality with the customer (brake lights, horn, doors, starting, etc.)
James HNo suggestions. The service was friendly, efficient and courteous.
GEORGE NThe staff is friendly and very knowledgeable and I was able to get a truck last minute.
nicole MHelped us get a larger truck and made our life much easier. Thanks!
Craig BGreat customer service!
Mona SPick up and drop off took approximately 90 minutes because your website kept taking me back to the home screen after asking me to upload photos. Oh and talk about hidden fees my rental went from 19.99 to 109$ magically. I would not recommend this service to a friend or to anyone.
Myles CWrong location for drop-off. Drop-off location was different on the contract I signed, where the equipment was actually dropped off as intended on the contract I signed. I am subjected to $7000+ in fees which I am not paying due to human error from UHaul. Please fix.
Skyler SGreat experience, no complaints, truck was awesome, 10/10 customer service.
Nathaniel MAn easy and smooth process.
Peter DFrom beginning to end, an excellent experience.
Clifford CFriendly happy people nothing needs improvement
Andrea W