Customer did not leave a comment.
Heather H- Tennessee TN
- Chattanooga
- 37421
Customer Reviews for Mighty Mini Storage
(U-Haul Neighborhood Dealer)
8111 E Brainerd Rd Ste 100
Chattanooga,
TN
37421
Services at this Location:
Contact Us
8111 E Brainerd Rd Ste 100Chattanooga, TN 37421
Services at this Location:
Office Hours
- Mon-Sat: 8 am - 5 pm
- Sun: 12 pm - 4 pm
Special Operating Hours
- 4/15/2026: 8:00 am - 3:00 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Staff got me in and out quickly when I was dropping off the auto transport.
Jon H- Rating:
- 5.0
Customer did not leave a comment.
ALLISON B- Rating:
- 5.0
Customer did not leave a comment.
RONALD N- Rating:
- 4.0
Customer did not leave a comment.
SERGIO D- Rating:
- 5.0
Customer did not leave a comment.
Ivane B- Rating:
- 5.0
Everything was great
GEORGE M- Rating:
- 4.0
Customer did not leave a comment.
Matthew S- Rating:
- 5.0
The gentleman at the pick up location was very friendly and extremely helpful for our moving process. We will be using them again. Thank you.
Virgil H- Rating:
- 5.0
Customer did not leave a comment.
RYAN S- Rating:
- 5.0
Great service
EULA E- Rating:
- 2.0
It was closed at 10 am when I dropped it off. Had to figure how to unconnected it and drop. That’s all. Not a big deal but feedback nonetheless the less. I preferred to drop it in Cleveland TN.
MARK M- Rating:
- 5.0
Customer did not leave a comment.
CARL L- Rating:
- 5.0
Customer did not leave a comment.
Richard B- Rating:
- 5.0
Picking up was extremely easy. The guy there was very friendly. Showed me everything I needed to know. Explained the return process, which was just as easy. Great experience and friendly customer service. I will definitely use them again if the need arises.
Andy C- Rating:
- 5.0
Customer did not leave a comment.
KELLY B- Rating:
- 5.0
Customer did not leave a comment.
Brian W- Rating:
- 5.0
2nd time from this location and it was quick, friendly, and efficient…. Thank you
STEPHENIE B- Rating:
- 5.0
The folks at this facility are super nice and super helpful. Couldn’t have been a better experience.
BRIAN B- Rating:
- 2.0
I paid for 12 miles and ended up going 2 miles over that and was charged an additional $12 for those 2 miles I will not be using U-Haul again!
CHRIS M- Rating:
- 5.0
Customer did not leave a comment.
JUAN O- Rating:
- 5.0
Customer did not leave a comment.
WILLARD W- Rating:
- 4.0
N/A
Terry W- Rating:
- 5.0
Your employer was very helpful, very polite and made the experience of picking up our trailer, easy and quick.
Micheal B- Rating:
- 5.0
Customer did not leave a comment.
SUNG H- Rating:
- 5.0
Matt was helpful, made my moving process smooth and pain free, even threw in a free dolly.
MATTHEW S- Rating:
- 5.0
Customer did not leave a comment.
TIMOTHY M- Rating:
- 5.0
Customer did not leave a comment.
Richard B- Rating:
- 5.0
Those straps are so worn out that they fell off the truck midway to the destination and I tightened them down. They’re just worn out.
JONATHAN G- Rating:
- 5.0
Customer did not leave a comment.
JEFFREY P- Rating:
- 5.0
Customer did not leave a comment.
JEREMY R- Rating:
- 5.0
Great customer service and price, fast and easy pick up and drop off
ALEX M- Rating:
- 3.0
Customer did not leave a comment.
Deron A- Rating:
- 5.0
Customer did not leave a comment.
Richard B- Rating:
- 5.0
Customer did not leave a comment.
RONALD N- Rating:
- 4.0
Customer did not leave a comment.
Brandon P- Rating:
- 5.0
Customer did not leave a comment.
RICHARD W- Rating:
- 5.0
Customer did not leave a comment.
REBECCA W- Rating:
- 4.0
Customer did not leave a comment.
JEREMY W- Rating:
- 5.0
Customer did not leave a comment.
DANNY W- Rating:
- 5.0
Good experience. A little hard to find and tight parking.
RUSSELL H- Rating:
- 5.0
Fantastic experience. Keep up the great attitude and I hope you have a amazing year ahead
JOSEPH H- Rating:
- 5.0
Customer did not leave a comment.
THOMAS N- Rating:
- 5.0
Customer did not leave a comment.
SAMUEL R- Rating:
- 5.0
Customer did not leave a comment.
LARRY G- Rating:
- 5.0
Customer did not leave a comment.
thomas k- Rating:
- 5.0
Great customer service! I would definitely recommend this business.
BONNIE S- Rating:
- 5.0
Customer did not leave a comment.
DAVID R- Rating:
- 5.0
Good customer service
COREY P- Rating:
- 5.0
Customer did not leave a comment.
SUNG H- Rating:
- 4.0
I had to sweep the trailer before use because it was covered in dirt. The pick-up and drop-off location was very tight to maneuver. A tongue jack needs to be added because these trailers (6 x 12) are heavy.
EARL H- Rating:
- 5.0
Super easy drop off.
RONALD N- Rating:
- 5.0
Rabbit was awesome! Got me a truck earlier than expected and the process was smooth and seamless once I arrived.
JORDAN P- Rating:
- 5.0
Great staff! Even warmed up the truck.
CANNON W- Rating:
- 5.0
Customer did not leave a comment.
LYNN W- Rating:
- 5.0
Customer did not leave a comment.
KIMBERLY P- Rating:
- 5.0
Short wait time, awesome experience.
Danial D- Rating:
- 5.0
Customer did not leave a comment.
MARY P- Rating:
- 4.0
Customer did not leave a comment.
DENTZEL L- Rating:
- 5.0
Great staff
TREFOR P- Rating:
- 5.0
Customer did not leave a comment.
Juliana D- Rating:
- 5.0
Customer did not leave a comment.
WILLIAM C- Rating:
- 1.0
Charged incorrectly and refused to make it correct. Clerk stated no time limit on rental as long as returned that day. Had truck from 1:45pm to 8:07 pm and charged for 2 days.
Nicholas B- Rating:
- 5.0
I only go to rabbit because he makes everything so easy he’s a great representation of why u haul is
DAMIAN N- Rating:
- 5.0
The employee who worked with me was fantastic. Excellent customer service!
Justin G- Rating:
- 5.0
Customer did not leave a comment.
STEVEN S- Rating:
- 5.0
Customer did not leave a comment.
TREFOR P- Rating:
- 5.0
Customer did not leave a comment.
LEWIS A- Rating:
- 5.0
Customer did not leave a comment.
ADAM B- Rating:
- 3.0
Customer did not leave a comment.
Caitlin H- Rating:
- 5.0
Service was excellent. The attendant was quick and had everything ready to go. Wouldn’t change a thing and would definitely use again!
GREGORY T- Rating:
- 5.0
staff very friendly
CATHY L- Rating:
- 5.0
Customer did not leave a comment.
BERNARD M- Rating:
- 5.0
Customer did not leave a comment.
Matthew B- Rating:
- 5.0
The staff was super friendly, they went above and beyond to help me out and accommodate me. I even gave one a hug
ASHLEY W- Rating:
- 5.0
The truck was very dirty in the cab and in the box. I had no problem with that and took before pictures so I would not be blamed, but I was not concerned about it because I was called as soon as the truck was brought back so I could pick it up so the Uhaul staff really didn’t have time to clean it.
DONALD G- Rating:
- 5.0
The rental experience was efficient and smooth. The agent, “Rabbit”, was professional, and polite. He facilitated the pickup and return making the entire process enjoyable. I highly recommend this facility.
Angeloa N- Rating:
- 5.0
Easy to get checked in, they were very courteous and and made the pickup of the trailer super easy.
MARK B- Rating:
- 5.0
Customer did not leave a comment.
WILLIAM R- Rating:
- 5.0
This was as smooth an experience as I've had at a U-Haul dealer, and I've had my share moving my children back and forth from college to first apartment to first home, etc.
CHRISTOPHER D- Rating:
- 4.0
Customer did not leave a comment.
ELLEN B- Rating:
- 5.0
Customer did not leave a comment.
THOMAS C- Rating:
- 5.0
Both of the men that I worked with were wonderful! Everything was ready and clean.
KATHERINE F- Rating:
- 5.0
Customer did not leave a comment.
Pritul N- Rating:
- 4.0
Customer did not leave a comment.
CALVIN H- Rating:
- 5.0
Very friendly and helpful owner/staff.
TERREL J- Rating:
- 5.0
This guy was excellent and made up for the bad service I received upon initial pickup. Super friendly and welcoming! Just moved to TN and already feel at home.
RAYMOND R- Rating:
- 5.0
Customer did not leave a comment.
david m- Rating:
- 5.0
Nothing. Everyone is great!
NANCY G- Rating:
- 5.0
Always great!!
NANCY G- Rating:
- 3.0
Customer did not leave a comment.
WILLIAM R- Rating:
- 5.0
Always friendly and helpful
MICHAEL S- Rating:
- 5.0
Super nice people
EULA E- Rating:
- 5.0
Customer did not leave a comment.
Jeffrey K- Rating:
- 5.0
Liked the quick and easy equipment check-out & check-in.
DAVID C- Rating:
- 5.0
I give the location I picked up equipment as great but initially, went to pick up trailer at another location and trailer was not available (after I reserved days earlier).
PHILIP K- Rating:
- 5.0
Excellent service and equipment. Attendant was super!!!!
RICKY E- Rating:
- 5.0
Customer did not leave a comment.
Ezekiel W- Rating:
- 5.0
Staff was friendly and attentive
SHAQUANA L- Rating:
- 5.0
Rabbit Eddie is a very good employee I think he deserves a raise and a highly good recommendation if it wasn’t for him I would’ve never rented from U-Haul cherish him because he’s a good value to the U-Haul company!
DAMIAN N- Rating:
- 2.0
Number one the facility was never open when it was supposed to be I had to replace four new tires for my vehicle from running over Nails in your parking lot behind. Building that's why this survey
COLTON M | Overall Experience- Rating:
- 5.0
Excellent facilities...great costumer service...
WANDA P | Overall Experience- Rating:
- 1.0
Could not reach anyone by phone to confirm the unit. Not sure if this business is open or closed for business. Chose another place.
Doug W | Reservation- Rating:
- 3.0
The staff was very helpful, he did everything possible to make my move smooth and comfortable.
Privacy R | First Impressions- Rating:
- 5.0
Service was good, the staff was extremely helpful. He did everything he can do to make my move and storage option smooth and comfortable.
Privacy R | First Impressions- Rating:
- 4.0
Reservation was handled professionally. The Storage facility was too far from our current home
Privacy R | First Impressions- Rating:
- 3.0
I chose a different facility because it was closer and cheapet
Privacy R | First Impressions- Rating:
- 3.0
I chose not to rent here because I found a nice storage facility closer to my new home
Privacy R | First Impressions- Rating:
- 3.0
I didn`t move in to the unit. I was called about renting it and cancelled it
Privacy R | First Impressions- Rating:
- 5.0
Friendly staff. Quick, simple and ease access. The facility is easy to get in and out of.
Privacy R | First Impressions- Rating:
- 4.0
The staff is very friendly and helpful. Good small business feel
Privacy R | First ImpressionsAdditional Services at this Location
-
Moving Trucks
We have the largest selection of new trucks!
-
Trailers & Towing
Our cargo and utility trailers start at $14.95!
-
Moving Supplies
We sell hundreds of products to make moving easier!