Muito bom
MARIO S- Tennessee TN
- Chattanooga
- 37421
Customer Reviews for Mighty Mini Storage
(U-Haul Neighborhood Dealer)
8111 E Brainerd Rd Ste 100
Chattanooga,
TN
37421
Services at this Location:
Contact Us
8111 E Brainerd Rd Ste 100Chattanooga, TN 37421
Services at this Location:
Office Hours
- Mon-Sat: 8 am - 5 pm
- Sun: 12 pm - 4 pm
Special Operating Hours
- 7/10/2025: 8:00 am - 4:00 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 3.0
Customer did not leave a comment.
JUSTIN B- Rating:
- 4.0
It was easy returning experience
Taesik Y- Rating:
- 5.0
The staff is great, very helpful. The location is very small with not a lot of room to maneuver vehicles, but the staff more than compensates for the lack of space.
MICHAEL S- Rating:
- 3.0
You can clean the truck. The truck was not clean. There was so much dirt when I got in. Also the process to pick up the truck was long if you come after hours.
Kennesia M- Rating:
- 5.0
No issues, quick service, exactly what I've come to expect from UHaul! Thanks.
ANTHONY P- Rating:
- 5.0
Customer did not leave a comment.
RODNEY M- Rating:
- 2.0
The truck's transmission was going out. The truck had not been cleaned prior to my use. There was trash from the previous renter. The truck was given to me with no fuel in it. Was charged extra from the last time I rented a truck from Uhail for charges I couldn't dispute. Return of truck was difficult and the process was muddled and confusing. The step by step process was flawed because the website wasn't sending me an access code. I didn't receive the access code until after I had given up and left. Overall it was the worst rental experience I have ever had.
MARTIN W- Rating:
- 2.0
The location is horrible to get in and out
JESSE H- Rating:
- 5.0
Customer service was exceptional at this location! Front desk guy helped me with everything I needed with a good attitude!
JOHN S- Rating:
- 5.0
Staff was extremely helpful and nice. Experience was perfect!
KIANDRE M- Rating:
- 5.0
Customer did not leave a comment.
JORDAN P- Rating:
- 5.0
Customer did not leave a comment.
LESLIE D- Rating:
- 5.0
Customer did not leave a comment.
Sivaraman S- Rating:
- 5.0
Customer did not leave a comment.
Billy S- Rating:
- 3.0
There was no signs at all on the street showing that it was back there.We just saw an orange roof.
Mike B- Rating:
- 4.0
👍🏾
JERELL A- Rating:
- 5.0
Customer did not leave a comment.
Brian S- Rating:
- 5.0
Customer did not leave a comment.
Joel D- Rating:
- 5.0
Thanks for excellent experience.
SABRINA R- Rating:
- 5.0
Customer did not leave a comment.
BRADLY C- Rating:
- 5.0
Customer did not leave a comment.
ASHELY M- Rating:
- 5.0
Customer did not leave a comment.
Eric H- Rating:
- 5.0
Customer did not leave a comment.
ROBERT G- Rating:
- 2.0
The drop off place was a really small business, not well marked so we passed it twice before finding it. As you enter, there is no place to turn around. However, the staff was friendly and they got in the truck and drove it into their facility and turned it around for us so that was nice.
JAMES W- Rating:
- 5.0
Customer did not leave a comment.
Ashanti H- Rating:
- 5.0
Customer did not leave a comment.
CARL E- Rating:
- 5.0
None
APRIL C- Rating:
- 5.0
U-HAUL. at Mighty Mini Storage is my go to location for truck rentals. This is my 3rd rental in the past year. The owner is very friendly and helpful. I recommend this location for anyone needing to rent a truck in the Chattanooga area.
Thomas M- Rating:
- 5.0
Great on-line reservation, greeted upon arrival, excellent check-in time, vehicle ready and provided immediately. The truck performed wonderfully and was clean (might want to check windshield fluid levels in the future). The return process was fast and easy. Will definitely use the same location in the future.
CHARLES W- Rating:
- 3.0
Customer did not leave a comment.
TREFOR P- Rating:
- 4.0
Everything good
Juan P- Rating:
- 5.0
Customer did not leave a comment.
Virginia F- Rating:
- 5.0
Customer did not leave a comment.
LESLEY N- Rating:
- 5.0
Representative was extremely efficient and friendly.
HENRY O- Rating:
- 5.0
The guy at the counter was very professional. Excellent customer service! If I could give him a thousand stars I would 😄
Jessica L- Rating:
- 5.0
All Good
GLYNIS F- Rating:
- 4.0
I don't know how you could improve this without making an entrance from the traffic light at the nearest intersection. It is impossible to turn left going east.
JEFFREY P- Rating:
- 4.0
Customer did not leave a comment.
Dan B- Rating:
- 5.0
This was the absolute best experience I have ever had with Uhaul. The staff was exceptional, and had me in and out in five minutes. I HIGHLY recommend using them, and will definitely be referring them to anyone I know who needs a moving truck.
CANDICE W- Rating:
- 5.0
GO UHAUL ON 8111 E NRAINED RD STE 100!
KETINA B- Rating:
- 4.0
The tow dolly was not working for my SUV with 20” rims. The tie downs were worn and too short. When I entered my vehicle data, the website was stating that it will work. The drop off location also changed what was frustrating. Had to bring the 26’ truck & dolly to a different location than the 6x12 trailer. When I wanted to pick up the 6x12 trailer, the electrical cable was broken. Had to go to a different location, wasted 1 hour. The inspections prior pickup should be improved.
Frank S- Rating:
- 1.0
Customer did not leave a comment.
PHEDRIQUE D- Rating:
- 5.0
new management is great. what an improvement from the way it was run previously.
brian f- Rating:
- 5.0
Equipment was ready to hook up, Check-in & Documentation was significantly streamlined & overall process was quite Efficient!
JERRY B- Rating:
- 5.0
Customer did not leave a comment.
Cecil S- Rating:
- 3.0
Although location is not exactly the best, Matt the Attendant was very courteous and knowledgeable. Would use them again
JOHN H- Rating:
- 4.0
The customer rep does an excellent job.
MICHAEL C- Rating:
- 5.0
Customer did not leave a comment.
JOEWIL T- Rating:
- 5.0
Customer did not leave a comment.
Iva N- Rating:
- 5.0
Customer did not leave a comment.
JOSE H- Rating:
- 5.0
Extremely helpful, polite, and friendly.
Gregory H- Rating:
- 5.0
Customer did not leave a comment.
JEFFREY S- Rating:
- 5.0
Thumbs up
CHRISTOPHER R- Rating:
- 5.0
Customer did not leave a comment.
Sherri K- Rating:
- 4.0
Customer did not leave a comment.
KEONDAS G- Rating:
- 5.0
Excellent customer service. Friendly staff. Would definitely recommend.
ADRIAN F- Rating:
- 5.0
Quick and easy mobile pickup!!
Paula S- Rating:
- 4.0
Customer did not leave a comment.
DANIEL S- Rating:
- 5.0
Customer did not leave a comment.
MAUREEN B- Rating:
- 5.0
The entire team at the U-Haul were very accommodating and kind. Thanks for making this experience a seamless one. Happy Holidays!!
charleston d- Rating:
- 5.0
Customer did not leave a comment.
MAUREEN S- Rating:
- 5.0
Customer did not leave a comment.
DAVID H- Rating:
- 5.0
Always great to work with!
NANCY G- Rating:
- 4.0
Customer did not leave a comment.
John M- Rating:
- 5.0
Welcomed me as soon as I pulled in. Rabbit’s CS is awesome!!!
ADAM S- Rating:
- 5.0
Customer did not leave a comment.
NICHOLAS D- Rating:
- 5.0
Customer did not leave a comment.
Tina D- Rating:
- 2.0
It is very difficult to find
GEORGE G- Rating:
- 5.0
Customer did not leave a comment.
CHRISTY R- Rating:
- 5.0
Great customer service!
Suzanne G- Rating:
- 5.0
Very smooth transaction Thank you
ROBERT H- Rating:
- 5.0
Customer did not leave a comment.
CHRISTOPHER R- Rating:
- 5.0
Have one problem that I will go by and I’m sure they will take care of,, I was charged the wrong invoice
NANCY G- Rating:
- 5.0
Every thing was good
NATHANIEL L- Rating:
- 5.0
A most excellent experience.
HARRY G- Rating:
- 5.0
Customer did not leave a comment.
Christopher B- Rating:
- 5.0
The new management is a wonderful improvement. The gentleman working there was very accommodating. The shop is much cleaner and organized than it was. I will not hesitate to use this Uhaul in the future! Right next to a Walmart gas station as well for that last minute fill up. Very convenient.
brian f- Rating:
- 5.0
All was great!
SHARON Z- Rating:
- 3.0
Really tough to get in and out with busy traffic on the main road out front. Also, not the easiest place to park a larger truck.
Chad B- Rating:
- 5.0
I originally reserved the truck from another location but a customer did not bring it back when they were supposed to but Uhaul was very quick to fix the problem. It was a little inconvenient but I was very much compensated. Excellent customer service. Very satisfied with how I was treated and how the problem was fixed. Thank you.
TAMERA R- Rating:
- 5.0
Customer did not leave a comment.
Charles B- Rating:
- 5.0
I love the new additions to the store! The staff are very nice and helpful. 100% recommended
WILLIAM C- Rating:
- 5.0
Excellent customer service! I was processed very quickly and the employee was extremely friendly and helpful. I will come to this location for next move no matter what part of town I'm coming from or going to.
Brian F- Rating:
- 4.0
Customer did not leave a comment.
JAMES B- Rating:
- 5.0
Great people, It is a very organized place. Thank you
FRANCISCO M- Rating:
- 5.0
Excellent customer service
JANE J- Rating:
- 5.0
Customer did not leave a comment.
JENS F- Rating:
- 5.0
N/A
Taquisha C- Rating:
- 5.0
Customer did not leave a comment.
Paul L- Rating:
- 5.0
Customer did not leave a comment.
ERIC H- Rating:
- 5.0
Customer did not leave a comment.
SUZE S- Rating:
- 5.0
Customer did not leave a comment.
Otto H- Rating:
- 4.0
Customer did not leave a comment.
DANNY W- Rating:
- 5.0
Customer did not leave a comment.
GORDON M- Rating:
- 4.0
The person who assisted me was very friendly and helpful. However, the location of the building and parking lot is very crowded and difficult to maneuver around with a Uhaul trailer attached.
KELLIE A- Rating:
- 5.0
Everyone was great here.
Patt F- Rating:
- 4.0
Customer did not leave a comment.
SUSAN P- Rating:
- 5.0
Customer did not leave a comment.
Jayla H- Rating:
- 5.0
Excellent customer service. Thank you!
Kim W- Rating:
- 2.0
Number one the facility was never open when it was supposed to be I had to replace four new tires for my vehicle from running over Nails in your parking lot behind. Building that's why this survey
COLTON M | Overall Experience- Rating:
- 5.0
Excellent facilities...great costumer service...
WANDA P | Overall Experience- Rating:
- 1.0
Could not reach anyone by phone to confirm the unit. Not sure if this business is open or closed for business. Chose another place.
Doug W | Reservation- Rating:
- 3.0
The staff was very helpful, he did everything possible to make my move smooth and comfortable.
Privacy R | First Impressions- Rating:
- 5.0
Service was good, the staff was extremely helpful. He did everything he can do to make my move and storage option smooth and comfortable.
Privacy R | First Impressions- Rating:
- 4.0
Reservation was handled professionally. The Storage facility was too far from our current home
Privacy R | First Impressions- Rating:
- 3.0
I chose a different facility because it was closer and cheapet
Privacy R | First Impressions- Rating:
- 3.0
I chose not to rent here because I found a nice storage facility closer to my new home
Privacy R | First Impressions- Rating:
- 3.0
I didn`t move in to the unit. I was called about renting it and cancelled it
Privacy R | First Impressions- Rating:
- 5.0
Friendly staff. Quick, simple and ease access. The facility is easy to get in and out of.
Privacy R | First Impressions- Rating:
- 4.0
The staff is very friendly and helpful. Good small business feel
Privacy R | First ImpressionsAdditional Services at this Location
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