I had a pick up time of 10. I got there at 10:05 and although the location said it opened at 10 the sign said closed and no one was there. I then called the number uhaul had provided for the location and the man who answered said â€œoh I don't do the uhaul part so I don't knowâ€ I then called uhaul schedule who said a manager would call me. I did not leave with the uhual until after 11 am.Mackenzie C.
Customer Reviews for Mikes Auto 2 LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Stephen L.
Not double charge me for my rental! Return emails!Chris F.
Customer did not leave a comment.George M.
Customer did not leave a comment.Robin L.
Everything went well. Thank you.Vicky O.
Customer did not leave a comment.Jose F.
Customer did not leave a comment.Mark R.
No complaints. Second time I've used Mike's first uhaul and both times quick and easy with excellent customer service.Ernest G.
I was quoted $19.99, plus $10 insurance, plus per mileage. How did my bill get that high? I sent a reply to the email with my final bill asking for a justification but haven't received it yet. It's double what it should be. I want it refunded.Christine H.
Easy drop off.Steven M.
Customer did not leave a comment.Shawn D.
Satisfied with the overall experience.Annie M.
Customer did not leave a comment.Jeff C.
Customer did not leave a comment.Anna M.
Key drop off provided. Drop off personnel very understanding of my needing extra time to unload.Gary F.
Customer did not leave a comment.joseph A.
drove less than 24 miles - put 2.5 gallons in tank when returned (avg consumption under 10mpg) - needle was higher than when I got truck - they charged me an additional 1.9 gal gas so this would mean truck gets 5 mpg - nothing I can do - he doesn't care - I was ripped off- this rental was used for a church - will tell everyone about it - not goodRoger M.
Customer did not leave a comment.Troy T.
Customer did not leave a comment.Michael C.
Mike's Auto made my daughter's move so easy! They made sure the cargo van was there on the time and date I needed it. Mike and Nelson were so friendly and accommodating. This is the second time I have used them for a rental and I couldn't be happier!Andrea W.
Customer did not leave a comment.JONATHAN C.
Customer did not leave a comment.Julian G.
Very easy return.Lynne M.
Cargo truck ran well and held a lot of stuff. â€œNeeds oil changeâ€ light was on so this should be looked at. Great rental with zero hassles. Thank you.Raymond T.
Very friendly and provided fast and courteous service on short notice. Nothing to improve at mikes they do an excellent job.Dana W.
Originally, I had reserved a truck at Uhaul on N. Broadway in East Providence, RI. I received a text saying they would not have a truck for me at my desired time, although I had already arranged for movers through Uhaul. When I asked for help with this, they said they DID NOT have to do anything for me. This was horrible customer service and I would encourage everyone to stay away from this Uhaul center. At the last minute, I picked up a truck rental at Mike's on State Rd. in Dartmouth, MA. Mike's service center was VERY helpful and really helped to correct my situation. I would definitely recommend renting for Mike's.Steven R.
Customer did not leave a comment.Michael S.
Customer did not leave a comment.James L.
I filled the van I rented to a little bit past the 3/4 mark on fuel gauge that was what I used. it was were it was originally marked when I picked it up and they charged me 5 galloms of gas after I dropped it off . That's bullshit. I only put 18 miles on the van and my total charge was 76.00 . I will never rent from uhaul againBob C.
Nothing, everything was excellent. Mike was very thorough in explaining everything and very accommodating to our needs. Extremely easy process and truck was very clean. Would recommend this location to anyone needing a uhaul.Ernest G.
Customer did not leave a comment.Paula L.
Customer did not leave a comment.dorothy F.
No improvements needed! The pickup and return went very smoothly. The rental truck brand new and nicely equipped with furniture straps. The employees at Mike's Auto were very helpful and made our experience very smooth and pleasant.Anne G.
State all charges. The U-Haul rep, not the location owner, was told that mileage would be under 10 miles, charged 25 miles, actual was under 5 miles. Was not told minimum was 25, still not informed, assumed so from bill.Al S.
Great customer service!!!jim L.
I rented 5 furniture pads and they were never put in the truck. I only noticed that they weren't there when I started to move furniture so I drove back to this location to get them.Suzanne S.
Customer did not leave a comment.louis P.
Customer did not leave a comment.RICARDO A.
The man had a grouchy attitude, dolly had a bad left wheel would not move without a heavy load and then very difficult