Customer Reviews for Mikes Sales
(U-Haul Neighborhood Dealer)

514 reviews

42 Town Pump Rd   Anaconda, MT 59711
(Mt Hwy #1)

(406) 563-7236

Location Hours

  • Mon-Fri: 9:30 am - 4 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/26/2021: Closed

Services at this Location:

Contact Us

(406) 563-7236

42 Town Pump Rd
Anaconda, MT 59711
(Mt Hwy #1)

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 4 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/26/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

No the owner of the place was extremely helpful and very nice. I would highly recommend renting from her again

MICHAEL JOHN C. 
Rating:
5.0

It's all good!

NICHOLAS A. 
Rating:
4.0

Customer did not leave a comment.

JAMES C. 
Rating:
3.0

Customer did not leave a comment.

KELLY MARIE H. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
5.0

Thank you, You went above and beyond to make my experience positive!

JASON M. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP A. 
Rating:
3.0

Customer did not leave a comment.

AMANDA D. 
Rating:
3.0

Customer did not leave a comment.

Debra K. 
Rating:
5.0

Customer did not leave a comment.

ROGER DENNIS W. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Customer did not leave a comment.

TERESA H. 
Rating:
4.0

Customer did not leave a comment.

LOUISE C. 
Rating:
5.0

The Employee at the pick up point was AWESOME ! (Anaconda, Mt.) She stayed beyond closing time to accommodate us. It was Great ! The Drop-Off was very easy too. (Graham, Wa.)

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
4.0

She was friendly and knowledgeable

KAUZ M. 
Rating:
5.0

Mike Sales UHaul Anaconda is a very experienced location to help with your moving needs. Very convenient to the interstate and Hwy 1 in Montana. UHaul is affordable--be sure to check their prices before asking friends to haul your furniture. There's also a link to hire workers to load and unload the UHaul trailers and trucks.

TERESA S. 
Rating:
4.0

Customer did not leave a comment.

KRIS K. 
Rating:
5.0

I have always had good service at Mike's, Janet does an outstanding job, I will continue to rent from her.

GERALD C. 
Rating:
3.0

Have more trucks

KIMBERLY S. 
Rating:
5.0

Customer did not leave a comment.

TERRANCE S. 
Rating:
5.0

Very good service - Sales person was extremely helpful. Thank you -

CHRISTOPHER GERA E. 
Rating:
4.0

The traffic department out of Billings, MT. Allowed the customer before me keep the 26ft truck another day, causing me and my family to wait 6 hrs. The lady called for a service truck to fix the ramp (bolt loose), and then took off to Bozeman with the key without waiting for them. The service guy and Janet (thebdealer) were very pissed, not including myself, who set up movers, had motel reservations, and had to load very late in the hot weather. Janet did what she could, however ibwas strongly advised to complain, as my reservation had been made 6 weeks ago and was clearly seen on the traffic route screen!! Please contact me that you have read this, as I will be following up. Jill Garland

JILL G. 
Rating:
5.0

Customer did not leave a comment.

TERRY A. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
3.0

Small operator. U haul corporate screwed up a previous customers account which put a cloud over my experience

GARY N. 
Rating:
5.0

Customer did not leave a comment.

CHARLES VANN H. 
Rating:
5.0

Customer did not leave a comment.

RICHARD C. 
Rating:
5.0

Customer did not leave a comment.

RICHARD L. 
Rating:
5.0

Customer did not leave a comment.

GERHARDT E. 
Rating:
1.0

Absolute horrible service. I have very good patience and the person who helped me was probably the worst representative I've ever had hands down in any experience. I will be calling uhaul tomorrow to figure out the issue I ended up walking out of this store because of him. I got charged 5 different times and refunded 5 different times. Put on fraud alert, and walked out spending $2400 when my total was $1000 which still wasn't even correct. The representative said, “ well you'll get reimbursed in 3-5 days”. I have rent due in that time and now don't have enough money because of his mess up! Avoid this uhaul at all costs.

COLE H. 
Rating:
5.0

Great place to rent U-haul trailers, hope to do it again come October, Anaconda to Tucson.

GERALD C. 
Rating:
5.0

Customer did not leave a comment.

LINDA G. 
Rating:
5.0

Great customer service, thanks!

DANNIE K. 
Rating:
5.0

I had a very good experience - my first time using U-haul. I had Heard horror stories about equipment not being available or not available at the original location even though reservation had been made months in advance. I did not run into this and Janet was the most helpful, friendly person.

SALLY B. 
Rating:
5.0

Customer did not leave a comment.

REBECCA JEANNE M. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
4.0

I think the rental price , ins price were reasonable, but the mileage price is one third to one half higher than it should be if you are moving a short distance it's not so bad but should be a little less for the long haulers just my opinion!

HUGO G. 
Rating:
5.0

Customer service was outstanding!!

DENISE C. 
Rating:
5.0

Better online booking system.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

TRACY G. 
Rating:
3.0

The hours online do not match the hours at the location. Online says closing at 4. I got there and they close everyday at 3

Austin J. 
Rating:
5.0

Customer did not leave a comment.

JASON M. 
Rating:
4.0

Customer did not leave a comment.

JESS C S. 
Rating:
5.0

She was extremely helpful. The uhaul program was down for sometime and she continued to work into the evening on her time to make sure we could get our truck early the next morning. I forgot your name young lady, but thank you so much for going the extra mile for us.

Rick S. 
Rating:
4.0

Customer did not leave a comment.

HARVEY PETER JR K. 
Rating:
5.0

I have had to use this location on several occasions recently, I have always been take care of and Janet makes things go smoothly.

sean P. 
Rating:
5.0

Customer did not leave a comment.

Charles P. 
Rating:
5.0

Customer did not leave a comment.

BARBARA P. 
Rating:
4.0

Customer did not leave a comment.

SHERRIE P. 
Rating:
5.0

Customer did not leave a comment.

Gene B. 
Rating:
4.0

Customer did not leave a comment.

SANDRA C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM G. 
Rating:
4.0

Customer did not leave a comment.

Paul U. 
Rating:
4.0

Customer did not leave a comment.

PAUL C. 
Rating:
4.0

Seemed to be issues with the company and the dealer on the computer

Dale L. 
Rating:
5.0

Customer did not leave a comment.

ELBERT I. 
Rating:
5.0

We have always had good luck here in Anaconda, MT. we have rented from them before.

DONALD RAY S. 
Rating:
3.0

Customer did not leave a comment.

JEFFREY B. 
Rating:
5.0

Very nice person that handled the rental. Professional and courteous. I highly recommend using this location.

MARK S. 
Rating:
5.0

Requiring customers to scan their license with their own phone is a bad policy. Many people do not have that type of phone, you will lose business because of this.

DALE B. 
Rating:
4.0

The rental was expedited quickly and courteously.

RODNEY GAYLE S. 
Rating:
5.0

Thank you Janet for all your help and great smile & attitude!!!! Judy Bowman

JUDITH MARIE B. 
Rating:
5.0

She was very nice and helpful !

Kelli T. 
Rating:
5.0

Customer did not leave a comment.

Alex L. 
Rating:
5.0

Keep Janet making me laugh.

Stephen C. 
Rating:
5.0

Nothing experience was wonderful

Christine H. 
Rating:
5.0

Car dolly was given instead of car trailer. Damage to vehicle resulted. Strap system was not in order, caused many road issues and required regular maintenance every hour of travel to ensure security of vehicle. Car dolly was NOT compatible with low ride sports car KIA OPTIMA SLC limited. Damage to front bumper was severe. Requires replacement. SERVICE IS VERY POOR! RepWest insurance is slow, no official response nor request for photos or documents yet. I stated witness statements were available, but adjuster did not comply with standards of claims activity.

Jacques B. 
Rating:
5.0

Customer did not leave a comment.

Ryan G. 
Rating:
5.0

Customer did not leave a comment.

Bobby D. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Barbara E. 
Rating:
4.0

Customer did not leave a comment.

MELINDA F. 
Rating:
5.0

Customer did not leave a comment.

Dan F. 
Rating:
5.0

Awesome,very helpful,and very knowledgeable.

George A. 
Rating:
5.0

Customer did not leave a comment.

Gregory S. 
Rating:
5.0

Customer did not leave a comment.

Dawnne W. 
Rating:
1.0

Nothing! I really enjoyed the experience. The truck I received was superior. The only problem I had was doing the pick-up on line. I sent up an account prior to the pick-up, but I still spent over an hour trying to complete everything needed for the pick-up. I will not ever do a pick-up on line again...

HENRY S. 
Rating:
5.0

Customer did not leave a comment.

Spencer M. 
Rating:
4.0

Forgot the dollies but truck was great. Easy all around. Will definitely use again

JT G. 
Rating:
5.0

I am quite satisfied with this UHaul Dealer Overall as they are....

JEFFREY H. 
Rating:
5.0

I will not recommend u-haul to anyone. You be expect the customer to do your work on the computer. Hire people to do your work and stop expecting the customer to do it.

Duane H. 
Rating:
5.0

BEST PERSON TO DEAL WITH

MICHAEL N. 
Rating:
5.0

Service was great, the truck was in immaculate condition and the price was fantastic!

TARAH R. 
Rating:
5.0

Customer did not leave a comment.

Cheryl L. 
Rating:
5.0

Customer did not leave a comment.

Raymond R. 
Rating:
4.0

Customer did not leave a comment.

Ralph W. 
Rating:
4.0

Customer did not leave a comment.

THOMAS A. 
Rating:
5.0

The Anaconda U-Haul Dealer knows her business and is the best rep for U-Haul that I have ever encountered.

GEORGE M. 
Rating:
3.0

The young lady working this day was very professional and a joy to work with.

Kevin G. 
Rating:
4.0

Owner/operator was very helpful and courteous.

DAVE C. 
Rating:
3.0

Don't get confused with a customer returning one truck from a different one that they had rented... We had rented 2 trucks over a 2 day period, and when we returned the 1st one, it was confused with the 2nd truck, and we were wrongly charged 25$ (because the computer thought we were short 1/2 tank of gas vs the 2nd trucks full tank!). Then when we returned the 2nd truck, again the two trucks were confused with each other! This happened both with the phone app. as well as with the drop off personel. Nobody really paid attention to the contract numbers, including the app site/computer. The problem (sort of) has been resolved at this point, but still with the attitude of it being our fault! When you put ALL the responsibilities of the employees into the customer's hands, of course there will be mistakes.

Patricia D. 
Rating:
3.0

Don't get confused with a customer returning one truck from a different one that they had rented... We had rented 2 trucks over a 2 day period, and when we returned the 1st one, it was confused with the 2nd truck, and we were wrongly charged 25$ (because the computer thought we were short 1/2 tank of gas vs the 2nd trucks full tank!). Then when we returned the 2nd truck, again the two trucks were confused with each other! This happened both with the phone app. as well as with the drop off personel. Nobody really paid attention to the contract numbers, including the app site/computer. The problem (sort of) has been resolved at this point, but still with the attitude of it being our fault! When you put ALL the responsibilities of the employees into the customer's hands, of course there will be mistakes.

Raymond D. 
Rating:
5.0

Dropped off after hours; no problems using my phone to complete the drop off process.

Margaret S. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
3.0

Customer did not leave a comment.

Abigail N. 
Rating:
5.0

Customer did not leave a comment.

Jeannette L. 
Rating:
5.0

Excellent service & equipment.... Thanks!

Charles S. 
Rating:
5.0

Customer did not leave a comment.

Shawn L. 
Rating:
5.0

Great customer service

Shawna C. 
No reviews have been submitted for this location.

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