Customer Reviews for Mikes Treasures
(U-Haul Neighborhood Dealer)

41 reviews

2711 Byrd Ave S   Shepherd, TX 77371

(936) 647-0803

Hours

  • Mon-Sun: 8 am - 6 pm

Services at this Location:

Contact Us

(936) 647-0803

2711 Byrd Ave S
Shepherd, TX 77371

Services at this Location:

Hours

  • Mon-Sun: 8 am - 6 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing

MARY SUE D. 
Rating:
5.0

Customer did not leave a comment.

Lisa M. 
Rating:
5.0

Customer did not leave a comment.

Ieshea L. 
Rating:
4.0

Customer did not leave a comment.

Randy B. 
Rating:
5.0

Great customer service and ready to help where he can. Thank you Mike for a great transaction! Will do business again from this location.

john P. 
Rating:
5.0

None

OCTAVIO P. 
Rating:
3.0

Customer did not leave a comment.

Florence M. 
Rating:
5.0

Na The owner was more than helpful especially when he saw I was disabled

Nicholas N. 
Rating:
5.0

Mike is an all around good guy , makes the transaction easy and fast !! I will always use mike when I need him !!

ANDREW R. 
Rating:
4.0

Customer did not leave a comment.

Barry S. 
Rating:
4.0

Very easy return

david A. 
Rating:
4.0

Customer did not leave a comment.

PAMELA L. 
Rating:
4.0

We did drop off online check out

THERESA C. 
Rating:
5.0

The owner was awesome. Highly recommend this location.

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

Roxan P. 
Rating:
5.0

Mike was great to deal with. He went out of his way to accommodate me, the customer, and make sure I had a pleasurable, smooth experience. I highly recommend that if you are in this area, Shepherd Texas, needing uhaul equipment, give Mike a call. You won't be disappointed.

Billy D. 
Rating:
1.0

Do not rent a truck from this guy. He is a crook. He sold me on renting a truck from him on an in town rental instead of the one way rental that I asked for originally stating, "It will be cheaper this way" I paid him $300 up-front, $100 of which was a deposit. I returned the truck and not only is he keeping my deposit, he say I owe him another $25. So instead of the $175 TOTAL I was quoted by his competitor, he has underhandedly charged me almost DOUBLE for the same truck. So, if you like getting screwed by a lying salesman, go see Mike. He will do you wrong with a smile on his face!

shawn S. 
Rating:
4.0

Responsive agent. Smooth transaction.

BARBARA W. 
Rating:
5.0

I'd say Mike has good customer service skills. I really don't see any need for improvement.

darrell K. 
Rating:
5.0

Very pleasant experience! Would definately use this place again and again! An example of excellance!

ermesto G. 
Rating:
5.0

This agent is an asset to your u haul team. He should be part of your corporate agency

Oscar D. 
Rating:
5.0

Customer did not leave a comment.

Clay B. 
Rating:
5.0

Nothing, Mike was very helpful and made our rental a great experience, he was very friendly and really helpful, I would recommend him to anyone, thank you Mikes Treasures!

brandon P. 
Rating:
5.0

Great service, friendly and prompt.

Tommy N. 
Rating:
5.0

Customer did not leave a comment.

CHERYL ANN Q. 
Rating:
5.0

Good people. Very professional

Edward N. 
Rating:
5.0

No other place I would send my family and freinds too. Very plesant! Thanks

Scott E. 
Rating:
5.0

Went above and beyond in customer service

barry S. 
Rating:
4.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Very nice and pleasent to work with, Went beyond expectations. Would tell everyone to use this place,

KENNETH LYNN R. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
3.0

No on site attendant on site, location is in a remote area, so dropped off trailer, turned in on line and left.

mark T. 
Rating:
5.0

Mike was helpful and accommodating. I would definitely recommend him to anyone.

Sandra L. 
Rating:
5.0

Mike was great very helpful

George B. 
Rating:
5.0

Customer did not leave a comment.

DILECIA D. 
Rating:
5.0

Customer did not leave a comment.

LuAnn D. 
Rating:
5.0

Customer did not leave a comment.

Bayleigh C. 
Rating:
5.0

Nothing. From start to finish, everything was fantastic. Thank you Mike!!

CARA W. 
Rating:
3.0

On site personnel were extremely helpful and courteous- went out of his way and stayed after hours attempting to help me. That said, the location was a bit off-putting. Personnel at UHAUL corporate customer service on the telephone are another matter entirely. I was sold a truck and a vehicle mover trailer when my primary vehicle broke down. I was repeatedly assured via telephone by your agent that my 1994 F150 Supercab XLT would fit on this vehicle mover trailer. The agent on the phone assured me his computer said it would work; so I backtracked 11 miles out of my way in a broken down vehicle only to find that UHAUL DOES NOT RENT a trailer large enough to tow my vehicle- when we tried to load, my vehicle was a full 1.5' over the end of the trailer so it was not even close. This left me stranded out in the Middle of Nowhere, Texas after closing hours -at a location that was literally a small single wide trailer on cinder blocks in the woods. (again, on site personnel were fantastic, this is not against them.) Due to this error I was left with no option but to limp to the next town in my broken down vehicle, pulling my working vehicle behind the box truck i rented on that trailer because it was the only vehicle that would fit on that trailer. To date I have received no discount or recompense for the hardship this mistake imposed, and was billed in full (over $900.00) for this horrible experience. Barring some kind of gesture of goodwill by UHAUL, I will not be using UHAUL services again, and will advise friends and family likewise.

Jim A. 
Rating:
3.0

Customer did not leave a comment.

Mote D. 
Rating:
5.0

Customer did not leave a comment.

AMBER GRAY A. 
No reviews have been submitted for this location.

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