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CRYSTAL H
Customer Reviews for Millennium Auto Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have the right size truck available or notify before hand that it is not available
KEVIN DGreat experience and easy.
Steve WThey were very helpful and polite knew what they were doing and did it with a quickness.
Carmen VQuick and easy!!!
JEFFREY WLocation is fine
KENNETH YFriendly and convenient! Clean late model trucks.
PAUL BThe experience was easy and hassle free. Would recommend.
TRAVIS EThey were empathetic to my situation and provided resolutions instead of confusion.
LATACHA QI accidentally left a hand truck and blankets in the trailer. I called the next morning. They set the items aside and had them waiting for pick up. Greatful for their assistance
MARION WWe needed to upgrade from a 20 ft truck to a 26 ft truck and were able to do so with no problem.
MICHAEL CTell them to rent Penske!
DARRELL CThis was the third location that I was referred to to pick up the requested size truck. Day of the rental, I received an email referring me to a second location. 30 minutes prior to the rental, I received a phone call referring me to this location. Wanting to confirm that there was an actual vehicle available. I called the location and there was no answer. Doing a Google search showed that the location was closed for seven days a week. I call U-Haul to confirm the actual location and availability of a unit prior to going; was referred to no less than four schedulers and was finally told that this was a mobile only location. I drive to the location and there is a person man in the office. She was very lovely and once there the transaction went very smoothly U-Haul needs to update their mobile app/public information to remove the phone number, and update that this is a mobile only application site.
PATRICIA BThe trailer door was almost impossible to open. The bearings on the door are worn out. On the way to my destination one of the tires blew and I had to wait an hour for a service truck to come replace it.
Scott H