We had to wait about 15 mins.for the person to return and the location didn’t have accessories to rent or buy for the trailer we were renting. Overall appreance didn’t look like a U-Haul location.
Amy D
Millennium Auto Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenville, SC 29607
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The floor mat was not that clean it has mild stinky smell
Nava RCharged extra mileage for some reason. I chose to drop off in Liberty and I was told to drop in Greenville and then charged for extra miles. Uhaul is a joke now.
MARK HThe guy who runs the place made me get the insurance even though I clearly stated that I didn’t want or need the insurance. He told me that it was a requirement to rent a van which it is not. I have rented several vans previously without the optional insurance and I expressly used my Capital One Venture X Visa as it covers anything that U Hauls insurance covers. In addition to being improperly charged for the insurance, I had to wait over 30 minutes as there was only one person at the office and he was completely unaware as to how to proceed with my rental and had to phone the owner who as I previously stated changed my rental agreement against my stated request and not in line with the reservation that I had already made prior to my arrival. That ended up changing my bill to the tune of $75.00 of insurance that I repeatedly declined. What a con artist.
AARON BThey changed the location from the original place of the reservation since they did not have the dolls that reserved with the truck the last moment. When I got to the place for the changed reservation the next morning at 7:00 am. The truck was not ready. Spent an hour on the phone to figure things out, they needed up offering me the bigger truck than I reserved. The app kept on crashing. When I finally picked up the truck, over and hour was spent and to make it worse, there was no dolly in it. The whole point of the changing location was to rent the truck with the dolly. Got on the phone with the customer service for another hour, they reserved the location where the dolly was and texted to me. However, when I got to the location, there was no dolly. I had to get on the phone for another hour letting u guys to figure things out. Literally almost three hours wasted talking to the customer service agents and ran me around to the different locations for nothing, wasting my gas. As the gas price as high as sky, I was not happy at all. I ended up renting the dolly from the Home Depot, because I did not waste time on the phone talking to you guys geo no helping the situation. I had to move out of the state and I was working with the limited time frame, it affected everything. It was the worst experience in my life. I will never use U haul. I will definitely go with different truck company if I have to rent a truck again
Nikki S