Customer Reviews for Mills Automotive
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Mills Automotive
Andrew B. on
I got a personal call a couple of days ahead of the pickup which was very helpful. I got answers to my questions and the pickup went very smoothly.
Wesley F. on
Similar to the pick up location I was directed to a different location for drop-off despite my Order Confirmation showing the address. You guys need to get on the same page. There appears to be a disconnect between pick-up/drop-off sites listed online (Order Confirmation) and what actually is reality. Very frustrating.
Miao-ching L. on
Pick up and drop off were quick and easy. Staff was not particularly smiley but gave clear instructions. I dropped off the vehicle after hour and received the final receipt via email shortly after the office opened the next morning. The only thing was: the site did not have any furniture dolly that I requested in my reservation. It resulted in inconvenience for me and my roommate (both short females) to move large items of furniture, to say the least.
KAREN H. on
was a very easy and convenient transaction. I would use Mills Automotive again if I need a Uhaul in Whitewater
Scott N. on
The cab was filthy. Dust, dirt, and grime covered most surfaces. It had not been a smoke free environment either. The previous renters left the cargo space in similar conditions. It needed to be swept before we could load our belongings.
Joel F. on
Staff not very "warm and friendly".
Mike P. on
Nothing , the people at the facility couldn't be any better to work with!!!
Justin N. on
Very friendly trustworthy service.
jim M. on
Personable staff
Gerald W. on
Very friendly people!!!! Great experience.
Chris A. on
The wait was a little long due to the way this particular place schedules pickups on Saturday. I would suggest if they are going to schedule in this manner that they have another person available to help move the line along.
James L. on
1)Dead Bug residue on windshield ....... 2)MPG read ~10 mpg in transit,topped off fuel & it equaled about 6 mpg. For just a 90 mile rental, suspect it wasn't full when I got the vehicle.otherwise ok.....do i need to top off the fuel before i drive it anywhere? that's a nusance.
Ken K. on
Samantha was very helpful deciding what equipment to rent.
Jeff o. on
Dropped trailer, did not see anyone, location was convenient for our purpose.
Jocelyn C. on
The website said that the cheapest option was available, and when we came in on Tuesday we were told the $19.95 one was available for Wednesday. Come to find out AFTER we had already agreed to pick up that only a $39.95 was available. Plus there were hidden fees that we weren't told about. The truck also was started BELOW the quarter tank mark, meaning we had no choice but to put gas in it. I had enough money in my account JUST to pay for this truck. Now I can't eat for the next week and a half because of us being lied to about price/availability. 0/10 would not recommend.